House of Neighborly Service
A licensed child care center in San Antonio, Texas 78207
407 N Calaveras, San Antonio, Texas 78207. (210) 434-2301.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 12 deficiencies cited in the last three years Middle in Bexar County: 5
- 4 rated High by Texas, its most serious level (needs attention)
- 14 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
14 inspections on record. The latest, on Jun 11, 2026: 2 deficiencies cited.
Rated High by Texas: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children, at the inspection on Jun 11, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Aug 5, 2025
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Aug 30, 2024
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 6 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jun 11, 2026: inspection2 deficiencies
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.”
-
Immunization Records, Exceptions, and Exemptions Current
“One of six children’s records reviewed did not have a current immunization record in their file.”
Oct 23, 2025: inspection1 deficiency
-
Employee Handwashing After Using Cleaners or Toxic Chemicals
“A caregiver in the toddler classroom didn’t wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.”
Aug 5, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.”
Sep 10, 2024: inspection1 deficiency
-
Food Service and Preparation Requirement - Use Sanitary Holders
“In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.”
Aug 30, 2024: inspection4 deficiencies
-
Responsibilities of Caregivers - Know number of children responsible for
“In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.”
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Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.”
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Documented Annual Training - Remaining training hour topics
“One of the five staff files was missing medication training.”
-
Children’s Records - Immunizations
“One of the six children files were missing immunization records at the time of the inspection.”
Jan 22, 2024: inspection3 deficiencies
-
Required Admission Information - Emergency Contact
“Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.”
-
Documented Annual Training Area - 24 Hours Required
“One of the six staff members is missing 14 hours of annual training for 2022-2023”
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Director Annual Training 30 Hours Required
“The director is missing 21 hours of required annual training for 2022-2023 which includes management training.”
16 deficiencies older than three years
Feb 8, 2023: inspection3 deficiencies
-
Documented Annual Training - Caregivers of Children Under 24 Months Required
“Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.”
-
Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
“No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.”
-
Immunization Records, Exceptions, and Exemptions Current
“Two of the six children files didn’t have a current immunization record on file.”
Jan 4, 2023: inspection1 deficiency
-
Safety Requirements for Active Play Equipment - Securely Anchored
“Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.”
Jul 18, 2022: inspection2 deficiencies
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Required Admission Information - Emergency Medical Authorization
“One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.”
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Documented Annual Training - Remaining training hour topics
“The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.”
Jul 8, 2022: inspection10 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“A current fire inspection was not available for review.”
-
Smoke Detectors Testing
“Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.”
-
Food Service and Preparation Requirement - Use Sanitary Holders
“The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.”
-
Safety - Areas Free From Hazards
“In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.”
-
Maintenance Procedures for Active Play - Inspect Daily
“Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.”
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Emergency Preparedness Plan - Essential Documentation
“The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.”
-
Fire Extinguishers Serviced
“Both fire extinguishers in the building were last served on February 2019.”
-
Screen Time Activities - Not Used During Eating or Rest Times
“The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.”
-
Children’s Products- Annual Certification
“The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.”
-
Provide Access to Children’s Records - Licensing
“Children files were not available for review.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 11, 2026 | Inspection | 2 deficiencies cited |
| Apr 22, 2026 | Inspection | No violation found |
| Oct 23, 2025 | Inspection | 1 deficiency cited |
| Aug 25, 2025 | Inspection | No violation found |
| Aug 8, 2025 | Inspection | No violation found |
| Aug 5, 2025 | Report to the state | 1 deficiency cited |
| Jun 23, 2025 | Inspection | No violation found |
| Jun 20, 2025 | Report to the state | No violation found |
| Mar 10, 2025 | Inspection | No violation found |
| Sep 10, 2024 | Inspection | 1 deficiency cited |
| Aug 30, 2024 | Inspection | 4 deficiencies cited |
| Jan 22, 2024 | Inspection | 3 deficiencies cited |
| Feb 8, 2023 | Inspection | 3 deficiencies cited |
| Jan 4, 2023 | Inspection | 1 deficiency cited |
| Jul 18, 2022 | Inspection | 2 deficiencies cited |
| Jul 8, 2022 | Inspection | 10 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Nov 18, 2002.
- Accepts state child care subsidies.
- Licensed for ages: Toddler, Pre-Kindergarten, School.
- Capacity: 49 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 2 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 12.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Y School Age @rodriguez Montessori | 3 |
| Araceli Gamboa | 0 |
| Y School Age @ Irving | 4 |
| Rise School of San Antonio | 7 |
| Kiddie Corner Learning Center 3 LLC | 4 |
| Y School Age @ De Zavala | 0 |
| Avance Family Center Carmen P Cortez | 0 |
| Avance San Antonio Cdc Frank Garrett | 2 |
| House of Neighborly Service This child care provider | 12 |
| Saisd Learning Center | 0 |
| Y Early Learning Center | 11 |
| Y School Age @ Margil Elementary | 1 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.