Jack & Jill
A licensed child care center in El Paso, Texas 79903
2210 Montana Ave, El Paso, Texas 79903. (915) 533-0417.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 7 deficiencies cited in the last three years Middle in El Paso County: 2
- 3 rated High by Texas, its most serious level (needs attention)
- 14 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 371 child care providers in El Paso County had 2.
14 inspections on record. The latest, on May 26, 2026: no violation found.
Rated High by Texas: No Swaddling of Infant Unless Completed Sleep Exception Form on File, at the inspection on May 19, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Feb 7, 2025
Rated High by Texas: Prohibited Punishments - Restrictive device for time out, at the report to the state on Dec 4, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
7 deficiencies in 4 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 19, 2026: inspection2 deficiencies
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No Swaddling of Infant Unless Completed Sleep Exception Form on File
“Three infants (3 mos., 4 mos., 5 mos.) were observed swaddled in bare cribs. This was corrected immediately by unswaddling the infants.”
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Cots, Beds, Mats Labeled With Child’s Name
“Cots used by children while napping were not labeled either by name or number. This was corrected at inspection when all cots were properly labeled after sanitizing.”
Feb 7, 2025: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation it was found that a child in care was left unattended in the playground by a caregiver. Caregivers responsible for this child did not provide the level of supervision necessary to ensure this child’s safety and well-being.”
Dec 4, 2024: report to the state1 deficiency
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Prohibited Punishments - Restrictive device for time out
“A caregiver used prohibited discipline when a child in care was placed in a restrictive device after the child bit the caregiver and refused to calm.”
Feb 2, 2024: inspection3 deficiencies
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Child/ Caregiver Ratio - 13 or More Children
“Six infants were in care with one caregiver. This was corrected by having another caregiver to assist in this infant room.”
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Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space
“Cots for napping were arranged next to each other in a way that did not allow for children nor caregivers to walk in between without stepping on cots to get to walkway.”
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Adequate Lighting During Naptime
“Lighting in rooms for napping was off and did not allow for adequate light to supervise children.”
10 deficiencies older than three years
Mar 9, 2023: inspection3 deficiencies
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AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“Four infants under 12 months old were observed in their cribs with donut shape pillows. Pillows were removed during the inspection.”
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Required Equipment in Vehicles - Fire Extinguisher
“Fire extinguisher in transportation van indicated it was last serviced and tagged December 2021.”
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Written Feeding Instructions - Review and Update Every 30 Days
“One out of four infants not yet ready for table food was missing updated monthly written feeding instructions.”
Mar 22, 2022: inspection7 deficiencies
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Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
“During review of record a caregiver did not have a High School Diploma, Equivalent or Certification of Completion of education.”
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Training Requirements for Employees and Caregivers - Pre-service Training
“During review of records one caregiver did not have the required 24 hours of annual training on file.”
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Training Requirements for Directors 30- Annual Training
“During review of records the director did not have the required 30 annual hours on file”
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Education Outside of U.S.
“During review of records a caregiver had a diploma outside of the U.S. which had not been translated into English and is required to indicated that it is equivalent to a high school diploma program in the United States.”
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Children’s Records - Immunizations
“During review of records one child did not have a current immunization record on file.”
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Required Personnel Records- Current Driver’s License
“During review of records a driver did not have a drivers license on file.”
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Required Personnel Records - Required Affidavit
“During review of records two caregivers did not have notarized affidavits on file.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 26, 2026 | Inspection | No violation found |
| May 19, 2026 | Inspection | 2 deficiencies cited |
| Dec 8, 2025 | Inspection | No violation found |
| Dec 4, 2025 | Report to the state | No violation found |
| Oct 2, 2025 | Inspection | No violation found |
| Jun 5, 2025 | Inspection | No violation found |
| Feb 27, 2025 | Inspection | No violation found |
| Feb 10, 2025 | Inspection | No violation found |
| Feb 7, 2025 | Report to the state | 1 deficiency cited |
| Dec 5, 2024 | Inspection | No violation found |
| Dec 4, 2024 | Report to the state | 1 deficiency cited |
| Nov 25, 2024 | Report to the state | No violation found |
| Oct 18, 2024 | Inspection | No violation found |
| Jun 21, 2024 | Report to the state | No violation found |
| Feb 13, 2024 | Inspection | No violation found |
| Feb 2, 2024 | Inspection | 3 deficiencies cited |
| Mar 15, 2023 | Inspection | No violation found |
| Mar 9, 2023 | Inspection | 3 deficiencies cited |
| Mar 22, 2022 | Inspection | 7 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Feb 12, 2002.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 67 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 371 child care providers in El Paso County, the middle value for deficiencies cited in the last three years was 2; this one had 7.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Remcon Head Start Center | 1 |
| Casa Infantil Montessori | 2 |
| Allegro Childrens Center | 8 |
| Montessori Sensory Center | 1 |
| Jack & Jill This child care provider | 7 |
| Nicky & Claires Day Care Center | 0 |
| Martha Santacruz | 0 |
| Nicky & Claires Daycare | 1 |
| Trinity-First Weekday Ministries | 6 |
| Tierra Del Sol After School | 2 |
| Edgemere After School | 4 |
| YWCA Glen Cove After School | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.