Mona Neal

A registered child care home in Longview, Texas 75602

801 Oakdale Ave, Longview, Texas 75602. (903) 241-0742.

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The short answer

Record last released by Texas HHSC on Oct 30, 2026.

5 deficiencies cited in the last three years Middle in Gregg County: 4
0 rated High by Texas, its most serious level
5 inspections on record
3-Star Texas Rising Star rating

The last 24 months 5 deficiencies in 2 months of the last 36. Last cited Jun 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 68 child care providers in Gregg County had 4.

5 inspections on record. The latest, on Jun 29, 2026: 1 deficiency cited.

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 30, 2026. Updated daily.

When those deficiencies happened

5 deficiencies in 2 months of the last 36. Last cited Jun 2026. Most serious: Medium High. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023											Nov	Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

Jun 29, 2026: inspection1 deficiency

Children’s Records - Admission Information

“During inspection the current children do not have an updated form that has all the required information.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 13, 2026. Correction verified: Jul 6, 2026.

Aug 21, 2025: inspection4 deficiencies

Fire Drill Monthly - Exit in 3 Minutes

“During review the operation was taking an average of 15 minutes to exit the building during fire drills.”

Rule 747.5005(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2025. Correction verified: Aug 28, 2025.
Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

“During review an employee that was last present around a year ago still had an active background check. This was corrected at insepction when the individual was removed.”

Rule 745.651(1). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 21, 2025.
Children’s Products- Posting of CPSC website

“During review the last certification for CPSC was completed in 2020.”

Rule 747.3935(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 28, 2025. Correction verified: Aug 28, 2025.
Written Operational Policies - Parent Rights

“During review parents rights were not seen in the operational policies or being signed separately.”

Rule 747.501(9). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2025. Correction verified: Aug 28, 2025.

2 deficiencies older than three years

Aug 31, 2023: inspection1 deficiency

Training Requirements for Primary Caregiver -30 Hours Annual Training

“At follow up the operation now needs 20.5 hours that includes specific topics and management hours to come into compliance.”

Rule 747.1303(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 8, 2023. Correction verified: Oct 25, 2023.

Sep 15, 2022: inspection1 deficiency

Training Requirements for Primary Caregiver -30 Hours Annual Training

“During inspection the caregiver was missing 30 hours of annual training.”

Rule 747.1303(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2022. Correction verified: Oct 13, 2022.

All 7 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Jun 29, 2026	Inspection	1 deficiency cited
Jun 25, 2026	Report to the state	No violation found
Aug 21, 2025	Inspection	4 deficiencies cited
Aug 26, 2024	Inspection	No violation found
Oct 30, 2023	Assessment	No violation found
Aug 31, 2023	Inspection	1 deficiency cited
Sep 15, 2022	Inspection	1 deficiency cited

Is it licensed?

Registered Child-Care Home, permit issued Sep 21, 2000.
Its permit has conditions.
Accepts state child care subsidies.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 12 children.

Texas HHSC, child care operations. Released Oct 30, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
1 report to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Oct 30, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Texas Rising Star: 3-Star (the middle of three levels).

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 30, 2026. Updated daily.

How does it compare nearby?

Among 68 child care providers in Gregg County, the middle value for deficiencies cited in the last three years was 4; this one had 5.

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

11 of the 68 in Gregg County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Garrett Tender Loving Care Learning Center	0
Playing for Keeps Early Childhood Center	0
Longview Child Development Center	18
Honeys Homestyle Childcare and Development Program	3
Mentoring Alliance After School-Ware	0
Mentoring Alliance After School-Hudson	0
Mona Neal This child care provider	5
Prep School	4
Pam Hyko	3
Happy Hippopotamus Daycare Academy of Spring Hill	7
See Saw Children’s Place - Afterschool	0
Kid Connection Preschool	3

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

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Paid listing

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