Bright Horizons Family Center
A licensed child care center in Austin, Texas 78758
2411 W Braker Ln, Austin, Texas 78758. (512) 833-7090.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 12 deficiencies cited in the last three years Middle in Travis County: 3
- 2 rated High by Texas, its most serious level (needs attention)
- 16 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 deficiencies cited in the last three years
The middle of the 624 child care providers in Travis County had 3.
16 inspections on record. The latest, on Oct 28, 2026: no violation found.
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Jan 27, 2025
Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Sep 6, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 4 months of the last 36. Last cited Feb 2025. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Feb 3, 2025: assessment1 deficiency
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Inspect Fire Extinguishers Monthly
“The fire extinguishers were not being inspected monthly.”
Jan 27, 2025: inspection9 deficiencies
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Responsibilities of Caregivers - Know number of children responsible for
“One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.”
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Garbage Inaccessible to Children; Maintained in Sanitary Manner
“The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.”
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Administering Medication - Original Container with Child’s Name, Date
“One child’s medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.”
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Inspect Fire Extinguishers Monthly
“The fire extinguishers were not being inspected monthly.”
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Required Admission Information - Prescribed Medications; Long Term Use
“Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child’s condition by a medical professional on their FARE forms.”
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Written Feeding Instructions - Review and Update Every 30 Days
“One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.”
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Medication No Longer Used
“One child’s medication was out-of-date and expired July 2024.”
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First Aid Kit - Supplies Not Expired
“Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.”
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Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine
“Two children’s immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.”
Oct 17, 2024: report to the state1 deficiency
-
Nutrition and Food Service - Must not serve identified foods to allergic child
“A child was given a food that contains an allergen.”
Sep 6, 2024: report to the state1 deficiency
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Prohibited Punishments - Corporal Punishment
“A caregiver used prohibited punishment while re-directing a child.”
7 deficiencies older than three years
May 1, 2023: inspection1 deficiency
-
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.”
Apr 13, 2023: inspection2 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“Current First aid/ CPR certification was not available to review for two of the 28 staff members.”
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Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.”
May 6, 2022: inspection4 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee’s eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.”
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Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“One child with a food allergy emergency plan did not contain the parent’s signature on the plan.”
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Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
“The operation’s emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.”
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Definition- What does Licensing mean by the term ?use zone??
“On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.”
All 23 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 28, 2026 | Inspection | No violation found |
| Jun 23, 2026 | Inspection | No violation found |
| May 28, 2026 | Report to the state | No violation found |
| Dec 1, 2025 | Inspection | No violation found |
| Jul 29, 2025 | Inspection | No violation found |
| Jul 29, 2025 | Report to the state | No violation found |
| Feb 4, 2025 | Inspection | No violation found |
| Feb 3, 2025 | Assessment | 1 deficiency cited |
| Jan 27, 2025 | Inspection | 9 deficiencies cited |
| Dec 12, 2024 | Inspection | No violation found |
| Oct 29, 2024 | Inspection | No violation found |
| Oct 17, 2024 | Report to the state | 1 deficiency cited |
| Sep 10, 2024 | Inspection | No violation found |
| Sep 6, 2024 | Report to the state | 1 deficiency cited |
| Mar 1, 2024 | Inspection | No violation found |
| Jan 16, 2024 | Report to the state | No violation found |
| Nov 20, 2023 | Inspection | No violation found |
| Nov 7, 2023 | Report to the state | No violation found |
| May 5, 2023 | Inspection | No violation found |
| May 1, 2023 | Inspection | 1 deficiency cited |
| Apr 13, 2023 | Inspection | 2 deficiencies cited |
| May 25, 2022 | Inspection | No violation found |
| May 6, 2022 | Inspection | 4 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Oct 25, 2000.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 194 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 12.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Bright Horizons Family Center This child care provider | 12 |
| Margaret Saldana | 51 |
| Pisd River Oaks Elementary Extended Day Programs | 2 |
| Bright Beginnings | 8 |
| Padron Aisd Third Base | 0 |
| Cedar Bend Child Inc. | 9 |
| Navarro Child Development Center | 2 |
| Little Sprouts | 23 |
| Wholesome Generation | 3 |
| Rima Xoyamayagua | Not given |
| Ana Terry Lopez | Not given |
| Cielito Lindo Spanish Immersion Preschool | 8 |
| Mundo Verde Montessori LLC | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.