First Step Learning Center
A licensed child care center in Dallas, Texas 75235
5641 Southwestern Medical Ave, Dallas, Texas 75235. (214) 352-8608.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 6 deficiencies cited in the last three years Middle in Dallas County: 2
- 2 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
15 inspections on record. The latest, on Dec 22, 2025: no violation found.
Rated High by Texas: Safety - Bodies of Water Inaccessible to Children, at the inspection on Dec 30, 2024
Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Dec 1, 2023
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
6 deficiencies in 3 months of the last 36. Last cited Dec 2024. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Dec 30, 2024: inspection4 deficiencies
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Safety - Bodies of Water Inaccessible to Children
“A bucket of mop water was observed in a children’s bathroom, providing direct access to its contents. This was corrected at inspection. The bucket was empited.”
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Janitorial duties
“During the inspection, it was observed that caregivers were engaged in washing dishes and mopping the floor while children were seated at a kidney-shaped table and appearing to fall asleep. This situation was addressed and corrected during the inspection process.”
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Employee Handwashing After Assisting a Child with Toileting
“Caregiver did not wash her hands after assiting a child in the restroom.”
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Safety - Areas Free From Hazards
“During the inspection, it was observed that several classrooms contained bleach, cleaning supplies, and air freshener within reach of children. This was corrected at inspection. The items were moved to a higher shelf or locked cabinet.”
Mar 12, 2024: inspection1 deficiency
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Safety Requirements for Cribs - Snug Fitting Sheets
“6 of infant cribs inspected had loose fitting sheets on the mattress.”
Dec 1, 2023: report to the state1 deficiency
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Report Situation Placing Children at Risk
“A parent of a child in care notified the staff about concerns over a possible injury the child may have sustained while in care. However, the staff did not notify licensing of the possible injury that may have placed a child at risk of harm.”
8 deficiencies older than three years
Nov 2, 2023: report to the state1 deficiency
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Policies for Release of Children - Record Identity of Person
“The staff did not request the identification of an individual when arrived to pick up a child and the individual had never been to the center before.”
May 8, 2023: inspection2 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“During a inspection staff member was present prior to receiving their background check determination. This was corrected at inspection when the staff member was asked to leave.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Fourteen infant feeding instruction reviewed had not been updated within the required time frame.”
Apr 18, 2023: report to the state2 deficiencies
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Responsibilities of Caregivers - Share Information with Incoming Caregivers
“This standard was evaluated as part of an investigation and was deficient. It was determined that the morning caregiver failed to notify the evening caregiver of the child incident before parent pick up.”
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Parental Notification of Less Serious Injuries
“The operation did not notify the parent upon pick when their child had an injury.”
May 12, 2022: inspection1 deficiency
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Training Requirements for Employees and Caregivers - 24 Annual Training
“When reviewing personnel files 11 of the11 files reviewed were missing the 24 hours of annual training as required.”
Jan 12, 2022: report to the state1 deficiency
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Chairs - Safety Straps Used if Required by Manufacturer
“During an inspection, children were seated at a table in bucket chairs equipped with safety straps, however, neither of the children had the safety straps fastened.”
Dec 7, 2021: inspection1 deficiency
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Infant Care Area Furnishings and Equipment -Use of Safety Straps
“A chair used to feed infants/toddlers at a table did not have the required safety strap. The chair was in use at the time of the inspection. This was corrected during the inspection.”
All 23 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Dec 22, 2025 | Inspection | No violation found |
| Jun 12, 2025 | Inspection | No violation found |
| Jun 9, 2025 | Report to the state | No violation found |
| May 19, 2025 | Inspection | No violation found |
| May 12, 2025 | Report to the state | No violation found |
| Dec 30, 2024 | Inspection | 4 deficiencies cited |
| Nov 18, 2024 | Inspection | No violation found |
| Nov 6, 2024 | Inspection | No violation found |
| Mar 12, 2024 | Inspection | 1 deficiency cited |
| Feb 20, 2024 | Assessment | No violation found |
| Dec 1, 2023 | Inspection | No violation found |
| Dec 1, 2023 | Report to the state | 1 deficiency cited |
| Nov 21, 2023 | Inspection | No violation found |
| Nov 6, 2023 | Inspection | No violation found |
| Nov 2, 2023 | Report to the state | 1 deficiency cited |
| May 8, 2023 | Inspection | 2 deficiencies cited |
| Apr 18, 2023 | Report to the state | 2 deficiencies cited |
| Mar 31, 2023 | Report to the state | No violation found |
| Dec 19, 2022 | Inspection | No violation found |
| May 12, 2022 | Inspection | 1 deficiency cited |
| Jan 14, 2022 | Inspection | No violation found |
| Jan 12, 2022 | Report to the state | 1 deficiency cited |
| Dec 7, 2021 | Inspection | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Dec 1, 1998.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 365 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 7 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 6.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Callier Child Development Program | 4 |
| Hope Day School | 1 |
| Willow Montessori Academy | 5 |
| YMCA @ Uplift Williams | 8 |
| Youth Conversion @ Biomedical Preparatory | 2 |
| Jannah Abdul-Hakim | Not given |
| Kce Champions LLC @ Onesimo Hernandez | 0 |
| My Small Wonders #318 | 4 |
| First Step Learning Center This child care provider | 6 |
| Center of Hope Crystal Cdc | 5 |
| Saint Christopher Montessori | 11 |
| Legacy Kids Academy | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.