Hearth Record

Cadence Academy

A licensed child care center in Dallas, Texas 75240

13255 Noel Rd, Dallas, Texas 75240. (972) 702-9063.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 23 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

31 inspections on record. The latest, on Sep 15, 2026: 1 deficiency cited.

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Aug 3, 2026

Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Aug 3, 2026

Rated High by Texas: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children, at the inspection on May 20, 2026

8 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

23 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

23 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Sep 15, 2026: inspection1 deficiency
  • Screen Time Activities - Not Used During Eating or Rest Times

    “A caregiver had a tablet playing with a children’s show while the children were having lunch. This was corrected at inspection when the caregiver turned the tablet off.”

    Rule 746.2207(c)(4). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 15, 2026.

Aug 3, 2026: report to the state2 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard has been tasked as part of an investigation and is found to be deficient. The caregiver did not demonstrate good judgement or self-control when responding to a child to clean up toys.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

  • Prohibited Punishments - Grabbing and Pulling

    “This standard has been tasked as part of an investigation and is found to be deficient. A caregiver was observed on video footage grabbing and pulling on a child when responding to a child to clean up.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

May 20, 2026: inspection6 deficiencies
  • Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

    “A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.”

    Rule 746.3407(12). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 20, 2026.

  • Safety - Electrical Outlets Covered

    “Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.”

    Rule 746.3701(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 21, 2026. Correction verified: Jun 18, 2026.

  • Maintenance Procedures for Active Play - Inspect Daily

    “The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.”

    Rule 746.4751(a). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 20, 2026.

  • Documented Annual Training- Required Content

    “1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.”

    Rule 746.1309(e). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 18, 2026.

  • Screen Time Activities - Not Used for Under Two

    “The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.”

    Rule 746.2207(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 20, 2026.

  • Posting Requirements - Activity Plans for each group of children in the child care center

    “Classrooms were observed without a scheduled activity plan posted.”

    Rule 746.401(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 22, 2026. Correction verified: Jun 18, 2026.

Sep 30, 2025: inspection2 deficiencies
  • Required Equipment in Vehicles - Emergency Medical Information

    “The operation’s bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children’s emergency authorization forms and placed them in the binder.”

    Rule 746.5617(a)(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 30, 2025.

  • Food Service and Preparation Requirement - Use Sanitary Holders

    “A caregiver was observed placing the children’s snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.”

    Rule 746.3317(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 30, 2025.

Mar 3, 2025: inspection1 deficiency
  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2025. Correction verified: Mar 10, 2025.

Feb 20, 2025: inspection1 deficiency
  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “A caregiver was observed using a harsh tone of voice while grabbing a child.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2025. Correction verified: Mar 3, 2025.

Feb 19, 2025: report to the state1 deficiency
  • Center Heated, Lighted and Ventilated Properly

    “This standard was tasked to be reviewed as part of an investigation and is found to be deficient.”

    Rule 746.3407(10). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 18, 2025. Correction verified: Mar 3, 2025.

Jan 22, 2025: report to the state2 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2025. Correction verified: Mar 3, 2025.

  • Prohibited Punishments - Grabbing and Pulling

    “This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2025. Correction verified: Mar 3, 2025.

Oct 30, 2024: inspection1 deficiency
  • Written Feeding Instructions - Review and Update Every 30 Days

    “A feeding instruction for one infant in care was not completed as required.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 4, 2024. Correction verified: Nov 4, 2024.

Oct 24, 2024: inspection3 deficiencies
  • Arrangement of Napping Equipment - Not Blocking Entrances or Exits

    “During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.”

    Rule 746.2909(1). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 24, 2024.

  • Required Admission Information - Emergency Contact

    “Four children files reviewed did not have the required address for the emergeny contact.”

    Rule 746.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 28, 2024. Correction verified: Oct 30, 2024.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “A feeding instruction for one infant in care was not completed as required.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 28, 2024. Correction verified: Oct 30, 2024.

Sep 5, 2024: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 3, 2024. Correction verified: Oct 24, 2024.

Jul 2, 2024: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 25, 2024. Correction verified: Aug 5, 2024.

Dec 14, 2023: inspection1 deficiency
  • Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System

    “The center did not have a working Carbon monoxide detector.”

    Rule 746.5531. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 15, 2023. Correction verified: Dec 18, 2023.

9 deficiencies older than three years
Jun 29, 2023: report to the state1 deficiency
  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2023. Correction verified: Aug 14, 2023.

Apr 25, 2023: report to the state3 deficiencies
  • Prohibited Punishments - Corporal Punishment

    “This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 24, 2023. Correction verified: Jun 5, 2023.

  • Report Situation Placing Children at Risk

    “The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 24, 2023. Correction verified: Jun 5, 2023.

  • Parental Communication - Situation that Placed a Child at Risk

    “The operation did not notify parents of a child who was placed at risk.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 24, 2023. Correction verified: Jun 5, 2023.

Dec 21, 2022: inspection1 deficiency
  • Written Feeding Instructions - Review and Update Every 30 Days

    “Six infant feeding instruction were not updated.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 9, 2023.

Oct 5, 2022: report to the state1 deficiency
  • AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    “This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.”

    Rule 746.305(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 21, 2022. Correction verified: Dec 2, 2022.

Apr 19, 2022: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 20, 2022. Correction verified: Jun 3, 2022.

Jan 10, 2022: inspection1 deficiency
  • Responsibilities of Caregivers - Free of other activities

    “One caregiver was seen on their cell phone while children were in the classroom.”

    Rule 746.1203(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 10, 2022. Correction verified: Jan 19, 2022.

Dec 2, 2021: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “One caregiver was present prior to receiving their background check determination.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 2, 2021.

All 43 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 15, 2026Inspection1 deficiency cited
Aug 27, 2026InspectionNo violation found
Aug 6, 2026InspectionNo violation found
Aug 3, 2026Report to the state2 deficiencies cited
Jun 18, 2026InspectionNo violation found
May 20, 2026Inspection6 deficiencies cited
May 13, 2026Report to the stateNo violation found
Oct 8, 2025InspectionNo violation found
Sep 30, 2025Inspection2 deficiencies cited
Mar 10, 2025InspectionNo violation found
Mar 3, 2025Inspection1 deficiency cited
Feb 20, 2025Inspection1 deficiency cited
Feb 19, 2025Report to the state1 deficiency cited
Jan 22, 2025Report to the state2 deficiencies cited
Oct 30, 2024Inspection1 deficiency cited
Oct 29, 2024Report to the stateNo violation found
Oct 24, 2024Inspection3 deficiencies cited
Sep 5, 2024InspectionNo violation found
Sep 5, 2024Report to the state1 deficiency cited
Aug 8, 2024InspectionNo violation found
Jul 17, 2024InspectionNo violation found
Jul 3, 2024InspectionNo violation found
Jul 2, 2024Report to the state1 deficiency cited
Dec 14, 2023Inspection1 deficiency cited
Aug 14, 2023InspectionNo violation found
Jun 30, 2023InspectionNo violation found
Jun 29, 2023Report to the state1 deficiency cited
Jun 5, 2023InspectionNo violation found
May 23, 2023InspectionNo violation found
Apr 27, 2023InspectionNo violation found
Apr 25, 2023Report to the state3 deficiencies cited
Feb 13, 2023InspectionNo violation found
Feb 9, 2023Report to the stateNo violation found
Dec 21, 2022Inspection1 deficiency cited
Oct 6, 2022InspectionNo violation found
Oct 5, 2022Report to the state1 deficiency cited
Jun 3, 2022InspectionNo violation found
Apr 27, 2022InspectionNo violation found
Apr 19, 2022Report to the state1 deficiency cited
Mar 15, 2022InspectionNo violation found
Jan 19, 2022InspectionNo violation found
Jan 10, 2022Inspection1 deficiency cited
Dec 2, 2021Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued May 16, 1997.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 165 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 12 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 23.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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