Cadence Academy
A licensed child care center in Dallas, Texas 75240
13255 Noel Rd, Dallas, Texas 75240. (972) 702-9063.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 23 deficiencies cited in the last three years Middle in Dallas County: 2
- 11 rated High by Texas, its most serious level (needs attention)
- 31 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
23 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
31 inspections on record. The latest, on Sep 15, 2026: 1 deficiency cited.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Aug 3, 2026
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Aug 3, 2026
Rated High by Texas: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children, at the inspection on May 20, 2026
8 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
23 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
Sep 15, 2026: inspection1 deficiency
-
Screen Time Activities - Not Used During Eating or Rest Times
“A caregiver had a tablet playing with a children’s show while the children were having lunch. This was corrected at inspection when the caregiver turned the tablet off.”
Aug 3, 2026: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard has been tasked as part of an investigation and is found to be deficient. The caregiver did not demonstrate good judgement or self-control when responding to a child to clean up toys.”
-
Prohibited Punishments - Grabbing and Pulling
“This standard has been tasked as part of an investigation and is found to be deficient. A caregiver was observed on video footage grabbing and pulling on a child when responding to a child to clean up.”
May 20, 2026: inspection6 deficiencies
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground.”
-
Safety - Electrical Outlets Covered
“Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers.”
-
Maintenance Procedures for Active Play - Inspect Daily
“The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell.”
-
Documented Annual Training- Required Content
“1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations.”
-
Screen Time Activities - Not Used for Under Two
“The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver.”
-
Posting Requirements - Activity Plans for each group of children in the child care center
“Classrooms were observed without a scheduled activity plan posted.”
Sep 30, 2025: inspection2 deficiencies
-
Required Equipment in Vehicles - Emergency Medical Information
“The operation’s bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children’s emergency authorization forms and placed them in the binder.”
-
Food Service and Preparation Requirement - Use Sanitary Holders
“A caregiver was observed placing the children’s snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin.”
Mar 3, 2025: inspection1 deficiency
-
Prohibited Punishments - No Harsh, Cruel or Unusual
“A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity.”
Feb 20, 2025: inspection1 deficiency
-
Prohibited Punishments - No Harsh, Cruel or Unusual
“A caregiver was observed using a harsh tone of voice while grabbing a child.”
Feb 19, 2025: report to the state1 deficiency
-
Center Heated, Lighted and Ventilated Properly
“This standard was tasked to be reviewed as part of an investigation and is found to be deficient.”
Jan 22, 2025: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured.”
-
Prohibited Punishments - Grabbing and Pulling
“This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime.”
Oct 30, 2024: inspection1 deficiency
-
Written Feeding Instructions - Review and Update Every 30 Days
“A feeding instruction for one infant in care was not completed as required.”
Oct 24, 2024: inspection3 deficiencies
-
Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection.”
-
Required Admission Information - Emergency Contact
“Four children files reviewed did not have the required address for the emergeny contact.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“A feeding instruction for one infant in care was not completed as required.”
Sep 5, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside.”
Jul 2, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander.”
Dec 14, 2023: inspection1 deficiency
-
Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
“The center did not have a working Carbon monoxide detector.”
9 deficiencies older than three years
Jun 29, 2023: report to the state1 deficiency
-
Prohibited Punishments - Humiliating, Rejecting, Yelling
“This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children.”
Apr 25, 2023: report to the state3 deficiencies
-
Prohibited Punishments - Corporal Punishment
“This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline.”
-
Report Situation Placing Children at Risk
“The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk.”
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Parental Communication - Situation that Placed a Child at Risk
“The operation did not notify parents of a child who was placed at risk.”
Dec 21, 2022: inspection1 deficiency
-
Written Feeding Instructions - Review and Update Every 30 Days
“Six infant feeding instruction were not updated.”
Oct 5, 2022: report to the state1 deficiency
-
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“This standard was evaluated as part of an investigation and was deficient. The operation failed to notify child care regulation within the required timeframe.”
Apr 19, 2022: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Caregivers did not demonstrate competency when they did not verify the milk being provided to a infant with a with a documented food allergy was the correct milk.”
Jan 10, 2022: inspection1 deficiency
-
Responsibilities of Caregivers - Free of other activities
“One caregiver was seen on their cell phone while children were in the classroom.”
Dec 2, 2021: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One caregiver was present prior to receiving their background check determination.”
All 43 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 15, 2026 | Inspection | 1 deficiency cited |
| Aug 27, 2026 | Inspection | No violation found |
| Aug 6, 2026 | Inspection | No violation found |
| Aug 3, 2026 | Report to the state | 2 deficiencies cited |
| Jun 18, 2026 | Inspection | No violation found |
| May 20, 2026 | Inspection | 6 deficiencies cited |
| May 13, 2026 | Report to the state | No violation found |
| Oct 8, 2025 | Inspection | No violation found |
| Sep 30, 2025 | Inspection | 2 deficiencies cited |
| Mar 10, 2025 | Inspection | No violation found |
| Mar 3, 2025 | Inspection | 1 deficiency cited |
| Feb 20, 2025 | Inspection | 1 deficiency cited |
| Feb 19, 2025 | Report to the state | 1 deficiency cited |
| Jan 22, 2025 | Report to the state | 2 deficiencies cited |
| Oct 30, 2024 | Inspection | 1 deficiency cited |
| Oct 29, 2024 | Report to the state | No violation found |
| Oct 24, 2024 | Inspection | 3 deficiencies cited |
| Sep 5, 2024 | Inspection | No violation found |
| Sep 5, 2024 | Report to the state | 1 deficiency cited |
| Aug 8, 2024 | Inspection | No violation found |
| Jul 17, 2024 | Inspection | No violation found |
| Jul 3, 2024 | Inspection | No violation found |
| Jul 2, 2024 | Report to the state | 1 deficiency cited |
| Dec 14, 2023 | Inspection | 1 deficiency cited |
| Aug 14, 2023 | Inspection | No violation found |
| Jun 30, 2023 | Inspection | No violation found |
| Jun 29, 2023 | Report to the state | 1 deficiency cited |
| Jun 5, 2023 | Inspection | No violation found |
| May 23, 2023 | Inspection | No violation found |
| Apr 27, 2023 | Inspection | No violation found |
| Apr 25, 2023 | Report to the state | 3 deficiencies cited |
| Feb 13, 2023 | Inspection | No violation found |
| Feb 9, 2023 | Report to the state | No violation found |
| Dec 21, 2022 | Inspection | 1 deficiency cited |
| Oct 6, 2022 | Inspection | No violation found |
| Oct 5, 2022 | Report to the state | 1 deficiency cited |
| Jun 3, 2022 | Inspection | No violation found |
| Apr 27, 2022 | Inspection | No violation found |
| Apr 19, 2022 | Report to the state | 1 deficiency cited |
| Mar 15, 2022 | Inspection | No violation found |
| Jan 19, 2022 | Inspection | No violation found |
| Jan 10, 2022 | Inspection | 1 deficiency cited |
| Dec 2, 2021 | Inspection | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued May 16, 1997.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 165 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 12 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 23.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Little Scholars Academy | 5 |
| Phuong Thi Vu | 8 |
| Cadence Academy This child care provider | 23 |
| Temple Shalom Early Childhood Center | 0 |
| La Petite Ecole | 0 |
| Holy Trinity Academy | 0 |
| Childcaregroup at Esperanza | 9 |
| Saint Christopher Montessori | 11 |
| Legacy Kids Academy | 0 |
| Hai Thi Vo | 1 |
| Richardson Isd Northwood Hills Elementary | 2 |
| Richardson Isd- Richardson Terrace Elementary | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.