Big Blue Marble Academy Allen
A licensed child care center in Allen, Texas 75002
550 Trinity Dr, Allen, Texas 75002. (214) 383-5093.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 28 deficiencies cited in the last three years Middle in Collin County: 2
- 9 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
28 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
15 inspections on record. The latest, on Jul 10, 2026: 1 deficiency cited.
Rated High by Texas: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children, at the inspection on Dec 2, 2025
Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Jul 9, 2025
Rated High by Texas: Policies Comply with Rules, at the inspection on Jul 9, 2025
6 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
28 deficiencies in 9 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 10, 2026: inspection1 deficiency
-
Employee Handwashing After Diapering a Child
“During the inspection time two babies’ diaper changes were observed and the children’s hands were not washed afterwards. This was brought to the teacher’s attention and immediately corrected while the inspector was still present.”
Dec 2, 2025: inspection1 deficiency
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“In a classroom, there were cleaning supplies being stored in the cabinet under the children’s handwashing sink and in a lower cabinet in the children’s bathroom; these cleaning supplies were accessible to children. During the inspection, the cleaning supply in the bathroom was moved to an upper cabinet and a child safety lock was put on the cabinet under the children’s sink.”
Oct 14, 2025: inspection2 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“One of the ten personnel records reviewed was missing proof of current pediatric CPR training.”
-
Written Operational Policies - Parent Rights
“The family handbook was missing a statement regarding Parent Rights.”
Jul 9, 2025: inspection9 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“In a classroom, there was a caregiver with children who did not have an active background check. This was corrected at inspection when the caregiver left the operation.”
-
Policies Comply with Rules
“The operation did not have a written emergency preparedness plan available for review during the inspection.”
-
Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions
“During the inspection, the electronic child safety alarm in the school vehicle was not working.”
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Safety - Areas Free From Hazards
“In a children’s bathroom, there were exposed pipes from where a handwashing sink was removed. The pipes were at the children’s level. This was corrected at inspection when the operation covered up the pipes.”
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“One child who had a diagnosed food allergy did not have a food allergy emergency plan.”
-
Emergency Evacuation and Relocation Diagram - Posted in Each Room
“In two of the classrooms, the emergency evacuation diagrams were not posted. This was corrected at inspection when the operation posted emergency evacuation diagrams in the classrooms.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“One infant in care did not have an updated feeding schedule. The schedule was last updated on 5/27/2025. This was corrected at inspection when the grandparent of the infant updated the feeding schedule.”
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First Aid Kit Incomplete - Thermometer, preferably non-glass
“In the transportation vehicle and emergency backpack taken on the vehicle, there was no thermometer. This was corrected at inspection when the operation added a thermometer to the emergency backpack.”
-
Required Documentation for Unitary Surfacing Materials
“The operation had unitary surfacing on two playgrounds. The operation did not have documentation for the surfacing.”
May 29, 2025: report to the state3 deficiencies
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Responsibilities of Employees and Caregivers -Relate to Children
“This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined a caregiver was not patient with an infant who would not eat from a bottle. The caregiver moved the infant from side to side in a jerking motion, causing the infant to hit their head. The caregiver was forcing the bottle in the infant’s mouth when the infant did not want to take it.”
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Prohibited Punishments - No Harsh, Cruel or Unusual
“This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined a caregiver harshly moved children and set them down abruptly. This continued a minimum of 5 minutes with 3 different children.”
-
Basic Requirements for Infants - Holding and Comforting
“This standard was evaluated as part of a DFPS investigation and was found to be deficient. It was determined through staff interviews that an infant who was crying throughout the day was not comforted by the caregiver. In addition, in the video obtained during the investigation, the caregiver sets an infant down while the infant is upset.”
Apr 24, 2025: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“This standard was found to be deficient as an electrical box in the Infant/Toddler playground was is in need of repair.”
Mar 3, 2025: inspection2 deficiencies
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Children’s Records - Health Statement
“A child did not have a complete health statement on file.”
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Children’s Records - Immunizations
“A child did not have immunization records on file.”
Feb 28, 2025: report to the state1 deficiency
-
Incident/Illness Report Form Shared with Parent
“The standard is evaluated for a standard investigation and is found not compliant. Management did not share an incident report with a parent of a child that was involved in an incident that placed them at risk.”
Feb 19, 2025: report to the state3 deficiencies
-
Responsibilities of Employees and Caregivers -Relate to Children
“This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. The caregiver’s conduct during a behavioral incident did not demonstrate the expected level of patience or professionalism. The approach used failed to show the respectful and supportive attitude required when working with children.”
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Prohibited Punishments - Grabbing and Pulling
“This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. A caregiver used inappropriate physical force by grabbing a child?s arm, which caused visible injury. This type of physical action is not allowed and is considered overly aggressive in a childcare setting.”
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Positive Methods of Discipline and Guidance - Redirecting Behavior
“This standard was evaluated as part of an investigation by the Department of Family and Protective Services and was found to be deficient. A caregiver attempted to manage a child’s behavior through physical intervention rather than using encouraging, constructive methods. The action lacked the positive guidance strategies that help build a child?s confidence and ability to self-regulate.”
Jan 29, 2025: inspection5 deficiencies
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Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“This standard was found to be deficient due to cleaning liquids being accessible to children in classroom. Caregivers corrected the issue during the inspection.”
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Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“This standard was found to be deficient due to sleeping mats obstructing the exit/entrance door. During the inspection caregivers promptly corrected the issues by relocating the mats away from the door.”
-
Safety - Electrical Outlets Covered
“This standard was found to be deficient due to the absence of safety outlets in multiple classrooms and in the gym area posing a potential electrical hazard.”
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“This standard was found to be deficient due to damaged and insufficient mulch in one of the playgrounds.”
-
Cots, Beds, Mats Labeled With Child’s Name
“This standard was found to be deficient due to sleeping mats not being labeled with a name or number preventing proper identification for individual use.”
All 22 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 10, 2026 | Inspection | 1 deficiency cited |
| Dec 10, 2025 | Inspection | No violation found |
| Dec 2, 2025 | Inspection | 1 deficiency cited |
| Oct 14, 2025 | Inspection | 2 deficiencies cited |
| Sep 10, 2025 | Inspection | No violation found |
| Aug 13, 2025 | Inspection | No violation found |
| Jul 9, 2025 | Inspection | 9 deficiencies cited |
| May 29, 2025 | Report to the state | 3 deficiencies cited |
| May 28, 2025 | Inspection | No violation found |
| May 28, 2025 | Report to the state | No violation found |
| May 20, 2025 | Inspection | No violation found |
| Apr 24, 2025 | Inspection | 1 deficiency cited |
| Apr 9, 2025 | Inspection | No violation found |
| Mar 3, 2025 | Inspection | 2 deficiencies cited |
| Mar 3, 2025 | Report to the state | No violation found |
| Feb 28, 2025 | Report to the state | 1 deficiency cited |
| Feb 26, 2025 | Inspection | No violation found |
| Feb 21, 2025 | Report to the state | No violation found |
| Feb 19, 2025 | Report to the state | 3 deficiencies cited |
| Jan 29, 2025 | Inspection | 5 deficiencies cited |
| Jan 3, 2025 | Inspection | No violation found |
| Dec 31, 2024 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Jan 15, 2026.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 356 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 7 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 28.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Big Blue Marble Academy Allen This child care provider | 28 |
| Fountain Park Kindercare | 9 |
| Littles Academy | 0 |
| Sunshine and Rainbows Early Learning Center | 0 |
| Cultural Montessori Academy | 0 |
| Preschool at Church Eleven32 | 0 |
| Childrens Creative Playday | 0 |
| Twin Oaks Private School | 0 |
| Kids World | 23 |
| Little Harts Preschool | 4 |
| Children’s Lighthouse of Allen | 10 |
| Sunny Day Montessori Academy | 2 |
| Metroplex Gymnastics | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
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Replies
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Paid listing
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