The Pillars Christian Learning Center
A licensed child care center in New Braunfels, Texas 78130
2144 Gabriels Pl, New Braunfels, Texas 78130. (830) 310-0017.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 13 deficiencies cited in the last three years Middle in Comal County: 4
- 10 rated High by Texas, its most serious level (needs attention)
- 34 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 deficiencies cited in the last three years
The middle of the 61 child care providers in Comal County had 4.
34 inspections on record. The latest, on Oct 20, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Aug 9, 2026
Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Aug 9, 2026
Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Jun 10, 2026
7 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
13 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 9, 2026: report to the state2 deficiencies
-
Prohibited Punishments - No Harsh, Cruel or Unusual
“Video evidence and interviews collected during this investigation showed a caregiver using a hand that was placed on a child?s shoulder and the other hand on the forearm while lifting the child off the ground to be placed down on a mat. The child was observed to be upset and crying. This teacher is no longer employed.”
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“Based on the information gathered from interviews and during the inspection, a teacher was heard using an unpleasant yelling type of tone with the children during naptime. Note: The teacher is no longer employed.”
Jun 10, 2026: report to the state1 deficiency
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“Based on the information gathered from interviews, a teacher was heard using a yelling unpleasant type of tone with children in the classroom. Note: The teacher is no longer employed.”
Apr 17, 2026: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on interviews and videos, two staff did not make a name to face count or a thorough sweep of the playground when transitioning the children from outside to the inside of the building resulting in a child being left on the toddler playground for 1 minute and 3 seconds. The PreK and the afterschool areas were being utilized at this time, but staff were unaware of the child that was left until the child was noticed by a caregiver.”
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Report Situation Placing Children at Risk
“The Licensing intake line was not called when the operation was made aware of allegations that two caregivers left a child on the playground without conducting a name to face count.”
Apr 9, 2026: inspection1 deficiency
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Responsibilities of Caregivers - Know number of children responsible for
“At the time of the inspection, the caregiver in the PreK room did not know how many children were in her care. She stated there were 16 children in her care when there were 17.This was corrected when the caregiver recounted the children on the Ipad.”
Oct 31, 2025: inspection1 deficiency
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Responsibilities of Caregivers - Know number of children responsible for
“The Preschool teacher stated there were 15 children in care and changed the number to 14. After verifying on the Ipad there were only 13 children in care.”
Oct 28, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the interviews and video the operation staff did not do a name to face count or a sweep of the classroom when transitioning the children from indoors to outside resulting in a child being left unattended in the room for approximately 8 minutes.”
May 5, 2025: report to the state1 deficiency
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Prohibited Punishments - Grabbing and Pulling
“Based on the video, a teacher was seen holding a child?s hand and dragging the child while still walking on the playground even after the child drops to the ground on his bottom.”
Mar 10, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Operation staff did not do a name to face count or a sweep of the classroom when transitioning from indoors to outside resulting in a child being left unattended in the room for approximately 10 minutes.”
Mar 4, 2025: inspection1 deficiency
-
Requirements for Feeding Infants - Label Bottles/Cups
“More than one bottle between the two infant rooms were missing the last initial of the infant’s name that is required. This was corrected when the last name initial was added to the bottles.”
Feb 6, 2025: inspection1 deficiency
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“Two food allergy emergency plans did not have a parent signature.”
Nov 13, 2024: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“The plastic containers in two rooms that hold toys were damaged, leaving rough edges that could pose a risk to children. This was corrected when the containers were removed. The bathroom doorknobs in the afterschool room were broken and sharp to the touch. This was accessible to children while opening the bathroom doors. This was temporarily corrected by covering the knobs with tape until the replacement knobs arrive.”
All 50 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 20, 2026 | Inspection | No violation found |
| Sep 14, 2026 | Inspection | No violation found |
| Sep 9, 2026 | Report to the state | No violation found |
| Aug 20, 2026 | Inspection | No violation found |
| Aug 11, 2026 | Inspection | No violation found |
| Aug 9, 2026 | Report to the state | 2 deficiencies cited |
| Jul 20, 2026 | Inspection | No violation found |
| Jun 12, 2026 | Inspection | No violation found |
| Jun 10, 2026 | Report to the state | 1 deficiency cited |
| May 18, 2026 | Inspection | No violation found |
| Apr 29, 2026 | Report to the state | No violation found |
| Apr 21, 2026 | Inspection | No violation found |
| Apr 17, 2026 | Report to the state | 2 deficiencies cited |
| Apr 9, 2026 | Inspection | 1 deficiency cited |
| Feb 17, 2026 | Inspection | No violation found |
| Feb 4, 2026 | Report to the state | No violation found |
| Dec 4, 2025 | Inspection | No violation found |
| Nov 13, 2025 | Inspection | No violation found |
| Oct 31, 2025 | Inspection | 1 deficiency cited |
| Oct 28, 2025 | Report to the state | 1 deficiency cited |
| Sep 11, 2025 | Inspection | No violation found |
| Sep 4, 2025 | Report to the state | No violation found |
| Aug 21, 2025 | Inspection | No violation found |
| Aug 20, 2025 | Inspection | No violation found |
| Aug 19, 2025 | Report to the state | No violation found |
| Aug 6, 2025 | Inspection | No violation found |
| Jul 31, 2025 | Report to the state | No violation found |
| Jul 1, 2025 | Inspection | No violation found |
| Jun 18, 2025 | Inspection | No violation found |
| May 27, 2025 | Inspection | No violation found |
| May 20, 2025 | Inspection | No violation found |
| May 16, 2025 | Inspection | No violation found |
| May 9, 2025 | Inspection | No violation found |
| May 5, 2025 | Report to the state | 1 deficiency cited |
| Apr 21, 2025 | Inspection | No violation found |
| Apr 10, 2025 | Inspection | No violation found |
| Mar 21, 2025 | Inspection | No violation found |
| Mar 13, 2025 | Inspection | No violation found |
| Mar 13, 2025 | Report to the state | No violation found |
| Mar 10, 2025 | Report to the state | 1 deficiency cited |
| Mar 4, 2025 | Inspection | 1 deficiency cited |
| Feb 6, 2025 | Inspection | 1 deficiency cited |
| Dec 12, 2024 | Inspection | No violation found |
| Nov 13, 2024 | Inspection | 1 deficiency cited |
| Oct 30, 2024 | Inspection | No violation found |
| Oct 11, 2024 | Inspection | No violation found |
| Oct 9, 2024 | Report to the state | No violation found |
| Oct 8, 2024 | Report to the state | No violation found |
| Oct 8, 2024 | Report to the state | No violation found |
| Sep 23, 2024 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Oct 10, 2025.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 206 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 16 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 61 child care providers in Comal County, the middle value for deficiencies cited in the last three years was 4; this one had 13.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| The Pillars Christian Learning Center This child care provider | 13 |
| Gruene Tree Learning Center | 3 |
| Through A Child’s Eyes | 3 |
| Tiffany Hasty | 1 |
| Early Learning Cottage | 3 |
| Ixtchel Fisher | 0 |
| Y School Age @seele | 1 |
| Crossroads Church and Preschool | 8 |
| Rosemary Montoya | Not given |
| First Protestant School | 35 |
| The Children’s Courtyard, Inc. | 12 |
| A Creative Learning Ctr | 4 |
| Peggy Podgurski | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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