Hearth Record

The Pillars Christian Learning Center

A licensed child care center in New Braunfels, Texas 78130

2144 Gabriels Pl, New Braunfels, Texas 78130. (830) 310-0017.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 13 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 deficiencies cited in the last three years

The middle of the 61 child care providers in Comal County had 4.

34 inspections on record. The latest, on Oct 20, 2026: no violation found.

Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Aug 9, 2026

Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Aug 9, 2026

Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Jun 10, 2026

7 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

13 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 9, 2026: report to the state2 deficiencies
  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “Video evidence and interviews collected during this investigation showed a caregiver using a hand that was placed on a child?s shoulder and the other hand on the forearm while lifting the child off the ground to be placed down on a mat. The child was observed to be upset and crying. This teacher is no longer employed.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 14, 2026.

  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “Based on the information gathered from interviews and during the inspection, a teacher was heard using an unpleasant yelling type of tone with the children during naptime. Note: The teacher is no longer employed.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 14, 2026.

Jun 10, 2026: report to the state1 deficiency
  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “Based on the information gathered from interviews, a teacher was heard using a yelling unpleasant type of tone with children in the classroom. Note: The teacher is no longer employed.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 8, 2026. Correction verified: Jul 20, 2026.

Apr 17, 2026: report to the state2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on interviews and videos, two staff did not make a name to face count or a thorough sweep of the playground when transitioning the children from outside to the inside of the building resulting in a child being left on the toddler playground for 1 minute and 3 seconds. The PreK and the afterschool areas were being utilized at this time, but staff were unaware of the child that was left until the child was noticed by a caregiver.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 18, 2026.

  • Report Situation Placing Children at Risk

    “The Licensing intake line was not called when the operation was made aware of allegations that two caregivers left a child on the playground without conducting a name to face count.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 18, 2026.

Apr 9, 2026: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “At the time of the inspection, the caregiver in the PreK room did not know how many children were in her care. She stated there were 16 children in her care when there were 17.This was corrected when the caregiver recounted the children on the Ipad.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 9, 2026. Correction verified: Apr 21, 2026.

Oct 31, 2025: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “The Preschool teacher stated there were 15 children in care and changed the number to 14. After verifying on the Ipad there were only 13 children in care.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2025. Correction verified: Nov 13, 2025.

Oct 28, 2025: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on the interviews and video the operation staff did not do a name to face count or a sweep of the classroom when transitioning the children from indoors to outside resulting in a child being left unattended in the room for approximately 8 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 21, 2025. Correction verified: Dec 4, 2025.

May 5, 2025: report to the state1 deficiency
  • Prohibited Punishments - Grabbing and Pulling

    “Based on the video, a teacher was seen holding a child?s hand and dragging the child while still walking on the playground even after the child drops to the ground on his bottom.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2025. Correction verified: Jun 18, 2025.

Mar 10, 2025: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Operation staff did not do a name to face count or a sweep of the classroom when transitioning from indoors to outside resulting in a child being left unattended in the room for approximately 10 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 10, 2025. Correction verified: Apr 21, 2025.

Mar 4, 2025: inspection1 deficiency
  • Requirements for Feeding Infants - Label Bottles/Cups

    “More than one bottle between the two infant rooms were missing the last initial of the infant’s name that is required. This was corrected when the last name initial was added to the bottles.”

    Rule 746.2419(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 4, 2025.

Feb 6, 2025: inspection1 deficiency
  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “Two food allergy emergency plans did not have a parent signature.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2025. Correction verified: Feb 7, 2025.

Nov 13, 2024: inspection1 deficiency
  • Maintenance of Building, Grounds and Equipment

    “The plastic containers in two rooms that hold toys were damaged, leaving rough edges that could pose a risk to children. This was corrected when the containers were removed. The bathroom doorknobs in the afterschool room were broken and sharp to the touch. This was accessible to children while opening the bathroom doors. This was temporarily corrected by covering the knobs with tape until the replacement knobs arrive.”

    Rule 746.3407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 13, 2024.

All 50 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 20, 2026InspectionNo violation found
Sep 14, 2026InspectionNo violation found
Sep 9, 2026Report to the stateNo violation found
Aug 20, 2026InspectionNo violation found
Aug 11, 2026InspectionNo violation found
Aug 9, 2026Report to the state2 deficiencies cited
Jul 20, 2026InspectionNo violation found
Jun 12, 2026InspectionNo violation found
Jun 10, 2026Report to the state1 deficiency cited
May 18, 2026InspectionNo violation found
Apr 29, 2026Report to the stateNo violation found
Apr 21, 2026InspectionNo violation found
Apr 17, 2026Report to the state2 deficiencies cited
Apr 9, 2026Inspection1 deficiency cited
Feb 17, 2026InspectionNo violation found
Feb 4, 2026Report to the stateNo violation found
Dec 4, 2025InspectionNo violation found
Nov 13, 2025InspectionNo violation found
Oct 31, 2025Inspection1 deficiency cited
Oct 28, 2025Report to the state1 deficiency cited
Sep 11, 2025InspectionNo violation found
Sep 4, 2025Report to the stateNo violation found
Aug 21, 2025InspectionNo violation found
Aug 20, 2025InspectionNo violation found
Aug 19, 2025Report to the stateNo violation found
Aug 6, 2025InspectionNo violation found
Jul 31, 2025Report to the stateNo violation found
Jul 1, 2025InspectionNo violation found
Jun 18, 2025InspectionNo violation found
May 27, 2025InspectionNo violation found
May 20, 2025InspectionNo violation found
May 16, 2025InspectionNo violation found
May 9, 2025InspectionNo violation found
May 5, 2025Report to the state1 deficiency cited
Apr 21, 2025InspectionNo violation found
Apr 10, 2025InspectionNo violation found
Mar 21, 2025InspectionNo violation found
Mar 13, 2025InspectionNo violation found
Mar 13, 2025Report to the stateNo violation found
Mar 10, 2025Report to the state1 deficiency cited
Mar 4, 2025Inspection1 deficiency cited
Feb 6, 2025Inspection1 deficiency cited
Dec 12, 2024InspectionNo violation found
Nov 13, 2024Inspection1 deficiency cited
Oct 30, 2024InspectionNo violation found
Oct 11, 2024InspectionNo violation found
Oct 9, 2024Report to the stateNo violation found
Oct 8, 2024Report to the stateNo violation found
Oct 8, 2024Report to the stateNo violation found
Sep 23, 2024InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Oct 10, 2025.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 206 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 16 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 61 child care providers in Comal County, the middle value for deficiencies cited in the last three years was 4; this one had 13.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 61 in Comal County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
The Pillars Christian Learning Center This child care provider13
Gruene Tree Learning Center3
Through A Child’s Eyes3
Tiffany Hasty1
Early Learning Cottage3
Ixtchel Fisher0
Y School Age @seele1
Crossroads Church and Preschool8
Rosemary MontoyaNot given
First Protestant School35
The Children’s Courtyard, Inc.12
A Creative Learning Ctr4
Peggy Podgurski2

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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