Hearth Record

The Pillars Christian Learning Center

A licensed child care center in San Antonio, Texas 78245

14931 Potranco Road, San Antonio, Texas 78245. (726) 217-5553.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 17 deficiencies in 8 months of the last 36. Last cited Oct 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

25 inspections on record. The latest, on Oct 28, 2026: no violation found.

Rated High by Texas: Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check, at the inspection on Oct 5, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Oct 2, 2026

Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Sep 10, 2026

2 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

17 deficiencies in 8 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Oct 5, 2026: inspection1 deficiency
  • Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check

    “A caregiver with direct access to children did not have a current background check.”

    Rule 745.621(b)(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 5, 2026. Correction verified: Oct 13, 2026.

Oct 2, 2026: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the investigation, it was determined that a 4yr old child was left unattended on the playground.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 23, 2026. Correction verified: Oct 28, 2026.

Sep 10, 2026: report to the state3 deficiencies
  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “Based on information gathered during the investigation, the caregiver was observed to forcefully laying the child down on the mat and intentionally dropping the child onto the mat during the naptime.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2026. Correction verified: Oct 28, 2026.

  • Child/ Caregiver Ratio - 13 or More Children

    “Based on information gathered during the investigation, one caregiver was observed to have 14 two-year-old children in care. Therefore, caregiver was out of ratio.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2026. Correction verified: Oct 28, 2026.

  • Care Requirements for Toddlers - Holding and Comforting

    “Based on information gathered during the investigation, caregiver did not provide comfort to a child while the child was crying for an extended period of time.”

    Rule 746.2501(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2026. Correction verified: Oct 28, 2026.

Apr 24, 2026: inspection1 deficiency
  • Safety - Areas Free From Hazards

    “The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.”

    Rule 746.3701. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 24, 2026.

Mar 4, 2026: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 4, 2026. Correction verified: Mar 11, 2026.

Jan 12, 2026: inspection2 deficiencies
  • Employee Handwashing After Diapering a Child

    “One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.”

    Rule 746.3415(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2026. Correction verified: Jan 23, 2026.

  • Children Handwashing After Toileting or Diapering

    “In two classrooms, the children did not wash their hands after getting their diaper changed.”

    Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2026. Correction verified: Jan 23, 2026.

Oct 9, 2025: inspection5 deficiencies
  • Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner

    “During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.”

    Rule 746.3505(f). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2025. Correction verified: Oct 29, 2025.

  • Mounting of Fire Extinguishers

    “During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.”

    Rule 746.5305. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 16, 2025. Correction verified: Oct 29, 2025.

  • Written Activity Plan - Group Name and Dates

    “During the inspection, there were no up-to-date lesson plans posted in the classrooms.”

    Rule 746.2205(a)(1). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 9, 2025.

  • Posting Requirements - Daily menu, including all snacks and meals served by the child care center

    “During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms”

    Rule 746.401(6). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 9, 2025.

  • Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement

    “During the records review, there were two children missing the required Health care Provider Statement.”

    Rule 746.611(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 23, 2025. Correction verified: Oct 29, 2025.

May 6, 2025: inspection2 deficiencies
  • Responsibilities of Caregivers - Know number of children responsible for

    “At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 6, 2025. Correction verified: May 19, 2025.

  • Arrangement of Napping Equipment - Not Blocking Entrances or Exits

    “At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.”

    Rule 746.2909(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 6, 2025. Correction verified: May 19, 2025.

Apr 17, 2025: inspection1 deficiency
  • Arrangement of Napping Equipment - Not Blocking Entrances or Exits

    “At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.”

    Rule 746.2909(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2025. Correction verified: May 6, 2025.

All 36 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 28, 2026InspectionNo violation found
Oct 27, 2026InspectionOutcome pending
Oct 21, 2026InspectionNo violation found
Oct 5, 2026Inspection1 deficiency cited
Oct 2, 2026Report to the state1 deficiency cited
Sep 10, 2026Report to the state3 deficiencies cited
Aug 20, 2026InspectionNo violation found
Aug 12, 2026Report to the stateNo violation found
Jul 13, 2026InspectionNo violation found
Jul 10, 2026Report to the stateNo violation found
Apr 24, 2026Inspection1 deficiency cited
Mar 12, 2026InspectionNo violation found
Mar 4, 2026Inspection1 deficiency cited
Jan 23, 2026InspectionNo violation found
Jan 12, 2026Inspection2 deficiencies cited
Jan 6, 2026Report to the stateNo violation found
Oct 29, 2025InspectionNo violation found
Oct 9, 2025Inspection5 deficiencies cited
Oct 3, 2025InspectionNo violation found
Oct 1, 2025Report to the stateNo violation found
Sep 15, 2025InspectionNo violation found
Sep 9, 2025Report to the stateNo violation found
Aug 18, 2025InspectionNo violation found
Aug 14, 2025Report to the stateNo violation found
Jul 8, 2025InspectionNo violation found
Jun 30, 2025Report to the stateNo violation found
Jun 10, 2025InspectionNo violation found
May 30, 2025Report to the stateNo violation found
May 20, 2025InspectionNo violation found
May 6, 2025Inspection2 deficiencies cited
Apr 17, 2025Inspection1 deficiency cited
Apr 9, 2025Report to the stateNo violation found
Mar 11, 2025InspectionNo violation found
Jan 7, 2025InspectionNo violation found
Dec 9, 2024InspectionNo violation found
Sep 23, 2024InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Apr 8, 2025.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 203 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 11 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 17.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
The Pillars Christian Learning Center This child care provider17
La Petite Academy Emerald Glade33
Cynthia Denise FreemanNot given
Y School Age Big Country Elementary2
Children’s Lighthouse Potranco2
Judith Ann RodriguezNot given
Pidder Padder Daycare3
Luz Areli Soni Portilla9
Lorretta Caballero2
Baby Shark Home Day Care2
Shelby Zuniga0
Penny’s Home Childcare1
Head Start Cody Elementary0

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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