The Pillars Christian Learning Center
A licensed child care center in San Antonio, Texas 78245
14931 Potranco Road, San Antonio, Texas 78245. (726) 217-5553.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 17 deficiencies cited in the last three years Middle in Bexar County: 5
- 5 rated High by Texas, its most serious level (needs attention)
- 25 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
25 inspections on record. The latest, on Oct 28, 2026: no violation found.
Rated High by Texas: Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check, at the inspection on Oct 5, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Oct 2, 2026
Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Sep 10, 2026
2 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
17 deficiencies in 8 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Oct 5, 2026: inspection1 deficiency
-
Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check
“A caregiver with direct access to children did not have a current background check.”
Oct 2, 2026: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, it was determined that a 4yr old child was left unattended on the playground.”
Sep 10, 2026: report to the state3 deficiencies
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Prohibited Punishments - No Harsh, Cruel or Unusual
“Based on information gathered during the investigation, the caregiver was observed to forcefully laying the child down on the mat and intentionally dropping the child onto the mat during the naptime.”
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Child/ Caregiver Ratio - 13 or More Children
“Based on information gathered during the investigation, one caregiver was observed to have 14 two-year-old children in care. Therefore, caregiver was out of ratio.”
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Care Requirements for Toddlers - Holding and Comforting
“Based on information gathered during the investigation, caregiver did not provide comfort to a child while the child was crying for an extended period of time.”
Apr 24, 2026: inspection1 deficiency
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Safety - Areas Free From Hazards
“The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.”
Mar 4, 2026: inspection1 deficiency
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Responsibilities of Caregivers - Know number of children responsible for
“Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.”
Jan 12, 2026: inspection2 deficiencies
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Employee Handwashing After Diapering a Child
“One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.”
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Children Handwashing After Toileting or Diapering
“In two classrooms, the children did not wash their hands after getting their diaper changed.”
Oct 9, 2025: inspection5 deficiencies
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Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
“During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.”
-
Mounting of Fire Extinguishers
“During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.”
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Written Activity Plan - Group Name and Dates
“During the inspection, there were no up-to-date lesson plans posted in the classrooms.”
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Posting Requirements - Daily menu, including all snacks and meals served by the child care center
“During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms”
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Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
“During the records review, there were two children missing the required Health care Provider Statement.”
May 6, 2025: inspection2 deficiencies
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Responsibilities of Caregivers - Know number of children responsible for
“At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.”
-
Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.”
Apr 17, 2025: inspection1 deficiency
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Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.”
All 36 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 28, 2026 | Inspection | No violation found |
| Oct 27, 2026 | Inspection | Outcome pending |
| Oct 21, 2026 | Inspection | No violation found |
| Oct 5, 2026 | Inspection | 1 deficiency cited |
| Oct 2, 2026 | Report to the state | 1 deficiency cited |
| Sep 10, 2026 | Report to the state | 3 deficiencies cited |
| Aug 20, 2026 | Inspection | No violation found |
| Aug 12, 2026 | Report to the state | No violation found |
| Jul 13, 2026 | Inspection | No violation found |
| Jul 10, 2026 | Report to the state | No violation found |
| Apr 24, 2026 | Inspection | 1 deficiency cited |
| Mar 12, 2026 | Inspection | No violation found |
| Mar 4, 2026 | Inspection | 1 deficiency cited |
| Jan 23, 2026 | Inspection | No violation found |
| Jan 12, 2026 | Inspection | 2 deficiencies cited |
| Jan 6, 2026 | Report to the state | No violation found |
| Oct 29, 2025 | Inspection | No violation found |
| Oct 9, 2025 | Inspection | 5 deficiencies cited |
| Oct 3, 2025 | Inspection | No violation found |
| Oct 1, 2025 | Report to the state | No violation found |
| Sep 15, 2025 | Inspection | No violation found |
| Sep 9, 2025 | Report to the state | No violation found |
| Aug 18, 2025 | Inspection | No violation found |
| Aug 14, 2025 | Report to the state | No violation found |
| Jul 8, 2025 | Inspection | No violation found |
| Jun 30, 2025 | Report to the state | No violation found |
| Jun 10, 2025 | Inspection | No violation found |
| May 30, 2025 | Report to the state | No violation found |
| May 20, 2025 | Inspection | No violation found |
| May 6, 2025 | Inspection | 2 deficiencies cited |
| Apr 17, 2025 | Inspection | 1 deficiency cited |
| Apr 9, 2025 | Report to the state | No violation found |
| Mar 11, 2025 | Inspection | No violation found |
| Jan 7, 2025 | Inspection | No violation found |
| Dec 9, 2024 | Inspection | No violation found |
| Sep 23, 2024 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Apr 8, 2025.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 203 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 11 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 17.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| The Pillars Christian Learning Center This child care provider | 17 |
| La Petite Academy Emerald Glade | 33 |
| Cynthia Denise Freeman | Not given |
| Y School Age Big Country Elementary | 2 |
| Children’s Lighthouse Potranco | 2 |
| Judith Ann Rodriguez | Not given |
| Pidder Padder Daycare | 3 |
| Luz Areli Soni Portilla | 9 |
| Lorretta Caballero | 2 |
| Baby Shark Home Day Care | 2 |
| Shelby Zuniga | 0 |
| Penny’s Home Childcare | 1 |
| Head Start Cody Elementary | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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