Happy Jack’s Learning Center
A licensed child care center in Kerrville, Texas 78028
2720 Junction Hwy, Kerrville, Texas 78028. (830) 367-2290.
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The short answer
Record last released by Texas HHSC on Oct 27, 2026.
- 25 deficiencies cited in the last three years Middle in Kerr County: 11.5
- 7 rated High by Texas, its most serious level (needs attention)
- 16 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 deficiencies cited in the last three years
The middle of the 14 child care providers in Kerr County had 11.5.
16 inspections on record. The latest, on Oct 7, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Jul 23, 2026
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the inspection on Jul 23, 2026
Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the inspection on Jun 24, 2026
4 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 27, 2026. Updated daily.
When those deficiencies happened
25 deficiencies in 7 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 27, 2026. Updated daily.
Jul 23, 2026: inspection2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“The two year old classroom was observed having children climbing on shelves and on top of tables, jumping on their cots during the lunch/nap transition time, and when transitioning from the playground back to the building, children made it to the classroom door located around the side of the building while the caregivers were behind the group unable to see the children. Children were attempting to enter the open door or began playing with the infant toys on the porch.”
-
Prohibited Punishments - Grabbing and Pulling
“A caregiver was observed while monitoring the classroom camera pull a child by their forearm toward their cot and another child by their lower legs toward the caregiver.”
Jun 24, 2026: inspection1 deficiency
-
Prohibited Punishments - Humiliating, Rejecting, Yelling
“A caregiver was observed yelling at a child during an art project.”
Jun 15, 2026: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Caregivers were prepping at a counter and in a restroom with their backs to the children in the room limiting their ability to see the children in the classroom and hallway.”
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Responsibilities of Caregivers - Interact positively with children
“A caregiver was observed yelling to children in the class to be nice, leave another child alone, to hurry up and get out of a box they were playing in, and telling a crying child “here, bye” after giving them an item they were asking for.”
Jun 12, 2026: report to the state2 deficiencies
-
Prohibited Punishments - Grabbing and Pulling
“A caregiver was observed grabbing a child from behind by their arms to stand them up suspecting they may have been injured by another child in an attempt to evaluate them for any injuries.”
-
AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
“A child showed signs of favoring their arm after getting up from nap and being whiny and wanting to be held earlier. The parent was not contacted until an hour and a half after the child began favoring their arm.”
Jun 9, 2026: inspection2 deficiencies
-
Maintenance of Building, Grounds and Equipment
“One of three toilets in the boys restroom was not working. The young playground had gap at the bottom of the fence over 5 1/2 inches and a broken fence board. The larger playground had a gap at the bottom of the fence 6 1/2 inches, a hole in the wall of the building approximately 9 inches, and the grass was in need of cutting.”
-
Administering Medication - Original Container with Child’s Name, Date
“A child was administered medication their parent provided to the operation but wasn’t in it’s original prescription box.”
Jan 15, 2026: inspection1 deficiency
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The large climber on the playground lacked 6 inches of use zone material.”
Jun 25, 2025: inspection8 deficiencies
-
Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“The director and additional driver did not have a a current transportation training certificate on file.”
-
Documented annual training - Center allows child access to swimming pool
“The director and caregivers who take children swimming away from the operation had not completed water safety training.”
-
Administering Medication - Original Container with Child’s Name, Date
“A child with medicaiton on site did not have the original prescription box.”
-
Fire Extinguishers Serviced
“Fire extinguishers in the operation were last inspected on 5/2024.”
-
Written Operational Policies - Promotion of Physical Activity
“The operation did not have information in their parent handbook regarding the promotion of active play.”
-
Required Personnel Records
“One employee did not have an employee file to be able to review their hire paperwork.”
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Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee’s personnel record
“One out of eleven staff training files evaluated did not have training certificates to match the listed trainings completed.”
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Posting Requirements - List entitled “Current Employees”--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
“The operation did not have a posted employee list. NOTE: A new list was generated during the inspection.”
Dec 9, 2024: inspection2 deficiencies
-
Safety Requirements for Active Play Equipment - No Entrapment Openings
“There was a broken fence board near the right back corner of the playground with a gap at the ground level measuring 5 1/2 x 7 1/2 inches. There was an additional broken fence board on the playground gate with a gap measuring 7 inches.”
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The depth of the loose-fill surfacing measured no more than 2 inches under the large climber and rock wall.”
Apr 22, 2024: inspection2 deficiencies
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver was present and in direct supervision of children in care without a background check being entered or an eligibility letter on file. NOTE: The caregiver was sent home during the inspection.”
-
Maintenance of Building, Grounds and Equipment
“There were two windows in the operation that were cracked and spider. One window is accessible to children and if pushed on, can possibly break out of the window frame and cause injury.”
Jan 4, 2024: inspection3 deficiencies
-
Maintenance of Building, Grounds and Equipment
“The back fence of the playground is leaning inward toward the play space and needs to be secured. There is a hole in one of the fence boards that could allow a child to become entrapped.”
-
Written Operational Policies - Promotion of Physical Activity
“The operational policies did not contain information regarding the promotion of active play for children enrolled in the operation.”
-
Written Operational Policies - Support inclusive services
“The operational policies did not contain a policy regarding children with special needs.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2026 | Inspection | No violation found |
| Jul 31, 2026 | Inspection | No violation found |
| Jul 23, 2026 | Inspection | 2 deficiencies cited |
| Jul 6, 2026 | Inspection | No violation found |
| Jun 24, 2026 | Inspection | 1 deficiency cited |
| Jun 16, 2026 | Inspection | No violation found |
| Jun 15, 2026 | Report to the state | 2 deficiencies cited |
| Jun 12, 2026 | Report to the state | 2 deficiencies cited |
| Jun 9, 2026 | Inspection | 2 deficiencies cited |
| Jan 15, 2026 | Inspection | 1 deficiency cited |
| Jun 25, 2025 | Inspection | 8 deficiencies cited |
| Jan 22, 2025 | Inspection | No violation found |
| Dec 9, 2024 | Inspection | 2 deficiencies cited |
| Sep 10, 2024 | Report to the state | No violation found |
| May 28, 2024 | Inspection | No violation found |
| Apr 22, 2024 | Inspection | 2 deficiencies cited |
| Mar 7, 2024 | Inspection | No violation found |
| Jan 12, 2024 | Inspection | No violation found |
| Jan 4, 2024 | Inspection | 3 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Jun 11, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 120 children.
Texas HHSC, child care operations. Released Oct 27, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 3 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 27, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 27, 2026. Updated daily.
How does it compare nearby?
- Among 14 child care providers in Kerr County, the middle value for deficiencies cited in the last three years was 11.5; this one had 25.
Texas HHSC, deficiencies (non-compliance data). Released Oct 27, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Kerr County YMCA-Tom Daniels | 4 |
| Ashley Nicole Donaldson | 0 |
| Happy Jack’s Learning Center This child care provider | 25 |
| Kerrville’s Bright Beginnings | 27 |
| Jessica Peek | Not given |
| Krh’s Little Safari | 26 |
| Lollipops and Gumdrops | 3 |
| Tivy Child Development Center | 15 |
| Kerr County YMCA - Starkey Elementary | 6 |
| Kerr County YMCA - Tally Elementary | 2 |
| Kerrville Kroc Academy | 15 |
| Zion Lutheran Church Children’s Center | 24 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Oct 27, 2026 and checked Oct 27, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.