Pointe Academy
A licensed child care center in McKinney, Texas 75071
3201 N Central Expy, McKinney, Texas 75071. (214) 945-7997.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 15 deficiencies cited in the last three years Middle in Collin County: 2
- 9 rated High by Texas, its most serious level (needs attention)
- 26 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
26 inspections on record. The latest, on Sep 28, 2026: 2 deficiencies cited.
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Sep 28, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 9, 2026
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Dec 12, 2025
6 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
15 deficiencies in 7 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 28, 2026: inspection2 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation’s last fire inspection was conducted in May of 2025.”
-
CPR Training and Recertification Adhere to Guidelines-skill based
“A caregiver who has been employed at the operation for more than 90 days has completed CPR/First Aid training which was not conducted in person.”
Jun 9, 2026: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes before being found by another caregiver.”
-
Employee Handwashing After Diapering a Child
“During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.”
-
Children Handwashing After Toileting or Diapering
“During the investigation video was reviewed which showed that after a caregiver changed a child’s diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.”
Feb 20, 2026: inspection3 deficiencies
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Maximum Group Size 13 or More Children
“A caregiver was observed supervising 14 children ranging from 17 months to 2 years with a Specified Age Group of 18 to 23 months. The ratio for 18 to 23 months is 9:1. The director corrected the deficiency during the inspection by adding a second qualified caregiver in the class to mitigate risk.”
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Employee Handwashing After Diapering a Child
“A caregiver did not wash hands with soap and running water after changing a child’s diaper but instead guided the child to enage in a table activity. When CCR inspector brought hand washing to her attention, the caregiver washed their hands with soap and running water.”
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Children Handwashing After Toileting or Diapering
“A child was not guided to wash their hands with soap and running water after a diaper change but instead the child was guided to engage in a table activity. When CCR inspector brought hand washing to their attention, the caregiver guided the child to the hand washing sink to wash the child’s hands with soap and running water.”
Dec 12, 2025: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard was evaluated as part of the investigation and was found to be deficient. When one caregiver saw three children running away from the group while the caregiver was supervising the group with another caregiver, the caregiver did not show good judgement when the caregiver did not run after the children which resulted in the caregiver losing sight of the children.”
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Responsibilities of Caregivers - Intervene to ensure each child’s safety
“This standard was evaluated as part of the investigation and was found to be deficient. Three children were unsupervised in a classroom when two of the children exited through a fire door to a sidewalk on the outside of the building.”
Dec 10, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was evaluated for investigation and was found to be deficient. Through review of video and staff interviews, it was determined a child was left unsupervised in a classroom for one minute and 3 seconds.”
Mar 19, 2025: inspection1 deficiency
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The Fire Marshall for the City of McKinney has not conducted a fire inspection at the operation since 9/15/2023.”
Oct 7, 2024: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“This standard was evaluated as part of an investigation and was found to be deficient. Through interviews with staff and review of video, it was determined a caregiver grabbed a child’s forearm with one hand and pulled the child away from an area when a child was not moving away from the area on their own.”
May 29, 2024: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was evaluated as part of the investigation and was found to be deficient. Through interviews with staff and review of video, it was determined that when a caregiver took a group of children outside, the caregiver left one child from the group in an inside hallway for approximately one minute.”
-
Parental Communication - Situation that Placed a Child at Risk
“This standard was evaluated as part of the investigation and was found to be deficient. When a child was left unattended in a hallway on 5/28/2024, the parents of the child were not notified until 5/29/2024.”
5 deficiencies older than three years
Aug 24, 2023: inspection5 deficiencies
-
Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
“The operational policies did not list safe sleep procedure.”
-
Emergency Preparedness Plan - Communication Procedures
“The emegency preparedness plan did not list procedures of how staff will communication with parents and Childcare Regulations.”
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Emergency Preparedness Plan - Essential Documentation
“The emergency preparedness plan did not lists procedures for how staff will evaluate with essential documentation.”
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Emergency Preparedness Plan-Reunification Plan
“The emergency preparedness plan did not list procedures of how children will b reunified with their parents.”
-
Written Operational Policies - Providing & Applying Insect Repellant and Sunscreen
“The operational policies did not list procedures for applying insect repellent.”
All 36 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 28, 2026 | Inspection | 2 deficiencies cited |
| Sep 14, 2026 | Inspection | No violation found |
| Aug 20, 2026 | Report to the state | No violation found |
| Jul 7, 2026 | Inspection | No violation found |
| Jun 30, 2026 | Inspection | No violation found |
| Jun 11, 2026 | Inspection | No violation found |
| Jun 9, 2026 | Report to the state | 3 deficiencies cited |
| Feb 25, 2026 | Inspection | No violation found |
| Feb 20, 2026 | Inspection | 3 deficiencies cited |
| Jan 9, 2026 | Inspection | No violation found |
| Dec 12, 2025 | Report to the state | 2 deficiencies cited |
| Dec 12, 2025 | Inspection | No violation found |
| Dec 10, 2025 | Report to the state | 1 deficiency cited |
| Sep 8, 2025 | Inspection | No violation found |
| Sep 2, 2025 | Inspection | No violation found |
| Aug 29, 2025 | Report to the state | No violation found |
| May 16, 2025 | Inspection | No violation found |
| May 15, 2025 | Report to the state | No violation found |
| Apr 2, 2025 | Inspection | No violation found |
| Mar 19, 2025 | Inspection | 1 deficiency cited |
| Feb 26, 2025 | Inspection | No violation found |
| Feb 21, 2025 | Report to the state | No violation found |
| Jan 16, 2025 | Inspection | No violation found |
| Nov 12, 2024 | Inspection | No violation found |
| Oct 11, 2024 | Inspection | No violation found |
| Oct 7, 2024 | Report to the state | 1 deficiency cited |
| Oct 2, 2024 | Inspection | No violation found |
| Sep 30, 2024 | Report to the state | No violation found |
| Sep 11, 2024 | Inspection | No violation found |
| Jun 19, 2024 | Inspection | No violation found |
| May 31, 2024 | Inspection | No violation found |
| May 29, 2024 | Report to the state | 2 deficiencies cited |
| Feb 22, 2024 | Inspection | No violation found |
| Dec 18, 2023 | Inspection | No violation found |
| Nov 14, 2023 | Inspection | No violation found |
| Aug 24, 2023 | Inspection | 5 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Mar 25, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 218 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 10 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 15.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Pointe Academy This child care provider | 15 |
| Gabriels Little Angels Preschool | 0 |
| Heritage Learning Center | 2 |
| Alphabest @ Baker ? Prosper | 6 |
| Lake Forest Childcare Inc. | 31 |
| Alphabest @ Hughes ? Prosper | 0 |
| Christin Cho | Not given |
| Little Giants Daycare | 0 |
| Sprouts Preschool | 3 |
| Little Gems Montessori | 5 |
| Mother Hen Daycare | 3 |
| Goddard School | 1 |
| Ivy Vine Preschool | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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