Hearth Record

Highview Learning Center

A licensed child care center in Rockwall, Texas 75087

907 W Holiday, Rockwall, Texas 75087. (972) 771-8441.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 19 deficiencies in 7 months of the last 36. Last cited Oct 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 deficiencies cited in the last three years

The middle of the 58 child care providers in Rockwall County had 2.

30 inspections on record. The latest, on Oct 7, 2026: 2 deficiencies cited.

Rated High by Texas: Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions, at the inspection on Oct 7, 2026

Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the report to the state on Apr 14, 2026

Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Apr 14, 2026

6 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

19 deficiencies in 7 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Oct 7, 2026: inspection2 deficiencies
  • Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

    “Two vans recently purchased, used to transport children in care, did not have safety alarms. Two vans used to transport children in care, with safety alarms, did not work properly during the inspection.”

    Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2026. Correction verified: Oct 23, 2026.

  • Annual Sanitation Inspection

    “The Health Inspection expired 05/28/26.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2026. Correction verified: Oct 23, 2026.

Apr 14, 2026: report to the state4 deficiencies
  • AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    “The operation violated a CBCU Background Check Determination by leaving a person in charge with an in-charge duty restriction.”

    Rule 745.635(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2026. Correction verified: Apr 23, 2026.

  • Parental Communication - Situation that Placed a Child at Risk

    “The operation failed to notify parents immediately in a situation that placed a child at risk.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2026. Correction verified: Apr 29, 2026.

  • AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    “The operation failed to timely report to CCR that a child swallowed a magnet, requiring medical treatment and hospitalization.”

    Rule 746.305(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2026. Correction verified: Apr 29, 2026.

  • Safety - Play Materials and Equipment Safe

    “Children were allowed to play with broken play materials.”

    Rule 746.3701(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2026. Correction verified: Apr 29, 2026.

Mar 25, 2026: inspection2 deficiencies
  • Safety - Areas Free From Hazards

    “Walkthrough hazards observed: CleaningProduct accessible to children in restroom in Classroom 8- corrected at inspection)/Toilet repair needed in Classroom 7 (repair request made during the inspection; another toilet was available for use in CR 7)/Younger playground track trim and pieces under the fall zone pose tripping hazard)”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 24, 2026. Correction verified: Apr 15, 2026.

  • Medication No Longer Used

    “Two children’s medications were out of date.”

    Rule 746.3809. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 24, 2026. Correction verified: Apr 15, 2026.

Oct 17, 2025: inspection1 deficiency
  • Screen Time Activities - Not Used for Under Two

    “Children ages 18m -23m were observed during screen time.”

    Rule 746.2207(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 17, 2025.

Oct 9, 2025: inspection1 deficiency
  • AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age

    “An operation places a child younger than 12 months of age in a crib with soft or loose bedding (including blankets, sleep positioning devices, stuffed toys, quilts, pillows, bumper pads, and/or comforters). May have mattress cover as outlined in subsection (c)(1)-(3) of the same rule.”

    Rule 746.2415(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2025. Correction verified: Oct 14, 2025.

Oct 7, 2025: report to the state2 deficiencies
  • AP Safety Precautions for Loading and Unloading Children - No Child Unattended

    “The caregiver failed to verify that all children were safely unloaded from the vehicle, resulting in a child being left on the vehicle.”

    Rule 746.5605(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 30, 2025. Correction verified: Nov 6, 2025.

  • Electronic Child Safety Alarm - used at all times when transporting a child in care

    “The driver did not conduct a walkthrough or visually check the vehicle. The alarm system, which is designed to ensure that the caregiver completes this check, was not functioning at the time. As a result, a child was left on the vehicle.”

    Rule 746.5625(c). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 30, 2025. Correction verified: Nov 6, 2025.

Nov 6, 2024: inspection2 deficiencies
  • AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter

    “An operation allows a person to be present at the operation after the CBCU has notified the operation that the person is ineligible to be present.”

    Rule 745.635(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2024. Correction verified: Nov 6, 2024.

  • Safety - Areas Free From Hazards

    “There is a broken metal ramp on the walkway of the School Age Playground.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2024. Correction verified: Nov 20, 2024.

Aug 16, 2024: inspection4 deficiencies
  • Safety - Bodies of Water Inaccessible to Children

    “Two mop buckets with dirty mop water where in the hallway accessible to children.”

    Rule 746.3701(9). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 16, 2024.

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “One caregiver’s CPR/First Aid Training Certificate was unavailable during the inspection.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 23, 2024. Correction verified: Aug 26, 2024.

  • Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.

    “The School Age Playground did not have the required nine inches of loose fill surfacing.”

    Rule 746.4907(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2024. Correction verified: Nov 6, 2024.

  • Required Personnel Records

    “One new caregiver’s file was unavailable during the inspection.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 23, 2024. Correction verified: Aug 26, 2024.

Apr 18, 2024: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “This standard was evaluated as part of an investigation and found to be deficient. A child was left unsupervised in a classroom for approximately two minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2024. Correction verified: May 24, 2024.

3 deficiencies older than three years
Sep 15, 2023: report to the state3 deficiencies
  • AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

    “This standard was found deficient. A child was left alone on the playground for 31 minutes.”

    Rule 746.1201(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2023. Correction verified: Nov 16, 2023.

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “This standard was found deficient. The caregivers were not supervising the children. A caregiver allowed children to stand and play on top of the shelving units.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2023. Correction verified: Nov 16, 2023.

  • Janitorial duties

    “This standard was found deficient. The staff member was observed doing janitorial duties.”

    Rule 746.1203(3)(C). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2023. Correction verified: Nov 16, 2023.

All 47 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 7, 2026Inspection2 deficiencies cited
Jul 14, 2026InspectionNo violation found
Jul 10, 2026Report to the stateNo violation found
Apr 29, 2026InspectionNo violation found
Apr 24, 2026Report to the stateNo violation found
Apr 15, 2026InspectionNo violation found
Apr 14, 2026Report to the state4 deficiencies cited
Apr 14, 2026Report to the stateNo violation found
Mar 25, 2026Inspection2 deficiencies cited
Nov 6, 2025InspectionNo violation found
Oct 28, 2025InspectionNo violation found
Oct 17, 2025Inspection1 deficiency cited
Oct 14, 2025InspectionNo violation found
Oct 9, 2025Inspection1 deficiency cited
Oct 7, 2025Report to the state2 deficiencies cited
Sep 24, 2025InspectionNo violation found
Sep 23, 2025Report to the stateNo violation found
Aug 22, 2025InspectionNo violation found
Mar 18, 2025InspectionNo violation found
Feb 28, 2025InspectionNo violation found
Feb 25, 2025Report to the stateNo violation found
Nov 6, 2024Inspection2 deficiencies cited
Aug 29, 2024InspectionNo violation found
Aug 27, 2024Report to the stateNo violation found
Aug 22, 2024Report to the stateNo violation found
Aug 16, 2024Report to the stateNo violation found
Aug 16, 2024Inspection4 deficiencies cited
Aug 16, 2024Report to the stateNo violation found
Jul 2, 2024InspectionOutcome pending
Jun 28, 2024Report to the stateNo violation found
May 24, 2024InspectionNo violation found
May 14, 2024InspectionNo violation found
May 12, 2024Report to the stateNo violation found
May 7, 2024InspectionNo violation found
Apr 22, 2024InspectionNo violation found
Apr 18, 2024Report to the state1 deficiency cited
Mar 5, 2024InspectionNo violation found
Feb 5, 2024InspectionNo violation found
Feb 1, 2024Report to the stateNo violation found
Jan 12, 2024InspectionNo violation found
Nov 16, 2023InspectionNo violation found
Nov 8, 2023InspectionNo violation found
Oct 26, 2023Report to the stateNo violation found
Oct 5, 2023InspectionNo violation found
Sep 15, 2023Report to the state3 deficiencies cited
Sep 6, 2023InspectionNo violation found
Jun 29, 2023InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Mar 28, 2024.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 340 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 17 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 58 child care providers in Rockwall County, the middle value for deficiencies cited in the last three years was 2; this one had 19.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 58 in Rockwall County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Natascha MaxwellNot given
Eastridge Preschool6
Whitehills Child Development Center5
Primrose School of North Rockwall4
Payton MarrsNot given
Rise Academy Learning Center1
Essential Steps16
Highview Learning Center This child care provider19
Carolina Darmousseh1
Woodbridge Montessori Academy of Rockwall1
Everbrook Academy12
Kiddie Academy of Rockwall5

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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