Highview Learning Center
A licensed child care center in Rockwall, Texas 75087
907 W Holiday, Rockwall, Texas 75087. (972) 771-8441.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 19 deficiencies cited in the last three years Middle in Rockwall County: 2
- 9 rated High by Texas, its most serious level (needs attention)
- 30 inspections on record
- 2-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 deficiencies cited in the last three years
The middle of the 58 child care providers in Rockwall County had 2.
30 inspections on record. The latest, on Oct 7, 2026: 2 deficiencies cited.
Rated High by Texas: Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions, at the inspection on Oct 7, 2026
Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the report to the state on Apr 14, 2026
Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Apr 14, 2026
6 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
19 deficiencies in 7 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Oct 7, 2026: inspection2 deficiencies
-
Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions
“Two vans recently purchased, used to transport children in care, did not have safety alarms. Two vans used to transport children in care, with safety alarms, did not work properly during the inspection.”
-
Annual Sanitation Inspection
“The Health Inspection expired 05/28/26.”
Apr 14, 2026: report to the state4 deficiencies
-
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
“The operation violated a CBCU Background Check Determination by leaving a person in charge with an in-charge duty restriction.”
-
Parental Communication - Situation that Placed a Child at Risk
“The operation failed to notify parents immediately in a situation that placed a child at risk.”
-
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“The operation failed to timely report to CCR that a child swallowed a magnet, requiring medical treatment and hospitalization.”
-
Safety - Play Materials and Equipment Safe
“Children were allowed to play with broken play materials.”
Mar 25, 2026: inspection2 deficiencies
-
Safety - Areas Free From Hazards
“Walkthrough hazards observed: CleaningProduct accessible to children in restroom in Classroom 8- corrected at inspection)/Toilet repair needed in Classroom 7 (repair request made during the inspection; another toilet was available for use in CR 7)/Younger playground track trim and pieces under the fall zone pose tripping hazard)”
-
Medication No Longer Used
“Two children’s medications were out of date.”
Oct 17, 2025: inspection1 deficiency
-
Screen Time Activities - Not Used for Under Two
“Children ages 18m -23m were observed during screen time.”
Oct 9, 2025: inspection1 deficiency
-
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“An operation places a child younger than 12 months of age in a crib with soft or loose bedding (including blankets, sleep positioning devices, stuffed toys, quilts, pillows, bumper pads, and/or comforters). May have mattress cover as outlined in subsection (c)(1)-(3) of the same rule.”
Oct 7, 2025: report to the state2 deficiencies
-
AP Safety Precautions for Loading and Unloading Children - No Child Unattended
“The caregiver failed to verify that all children were safely unloaded from the vehicle, resulting in a child being left on the vehicle.”
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Electronic Child Safety Alarm - used at all times when transporting a child in care
“The driver did not conduct a walkthrough or visually check the vehicle. The alarm system, which is designed to ensure that the caregiver completes this check, was not functioning at the time. As a result, a child was left on the vehicle.”
Nov 6, 2024: inspection2 deficiencies
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AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
“An operation allows a person to be present at the operation after the CBCU has notified the operation that the person is ineligible to be present.”
-
Safety - Areas Free From Hazards
“There is a broken metal ramp on the walkway of the School Age Playground.”
Aug 16, 2024: inspection4 deficiencies
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Safety - Bodies of Water Inaccessible to Children
“Two mop buckets with dirty mop water where in the hallway accessible to children.”
-
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“One caregiver’s CPR/First Aid Training Certificate was unavailable during the inspection.”
-
Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
“The School Age Playground did not have the required nine inches of loose fill surfacing.”
-
Required Personnel Records
“One new caregiver’s file was unavailable during the inspection.”
Apr 18, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was evaluated as part of an investigation and found to be deficient. A child was left unsupervised in a classroom for approximately two minutes.”
3 deficiencies older than three years
Sep 15, 2023: report to the state3 deficiencies
-
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was found deficient. A child was left alone on the playground for 31 minutes.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was found deficient. The caregivers were not supervising the children. A caregiver allowed children to stand and play on top of the shelving units.”
-
Janitorial duties
“This standard was found deficient. The staff member was observed doing janitorial duties.”
All 47 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2026 | Inspection | 2 deficiencies cited |
| Jul 14, 2026 | Inspection | No violation found |
| Jul 10, 2026 | Report to the state | No violation found |
| Apr 29, 2026 | Inspection | No violation found |
| Apr 24, 2026 | Report to the state | No violation found |
| Apr 15, 2026 | Inspection | No violation found |
| Apr 14, 2026 | Report to the state | 4 deficiencies cited |
| Apr 14, 2026 | Report to the state | No violation found |
| Mar 25, 2026 | Inspection | 2 deficiencies cited |
| Nov 6, 2025 | Inspection | No violation found |
| Oct 28, 2025 | Inspection | No violation found |
| Oct 17, 2025 | Inspection | 1 deficiency cited |
| Oct 14, 2025 | Inspection | No violation found |
| Oct 9, 2025 | Inspection | 1 deficiency cited |
| Oct 7, 2025 | Report to the state | 2 deficiencies cited |
| Sep 24, 2025 | Inspection | No violation found |
| Sep 23, 2025 | Report to the state | No violation found |
| Aug 22, 2025 | Inspection | No violation found |
| Mar 18, 2025 | Inspection | No violation found |
| Feb 28, 2025 | Inspection | No violation found |
| Feb 25, 2025 | Report to the state | No violation found |
| Nov 6, 2024 | Inspection | 2 deficiencies cited |
| Aug 29, 2024 | Inspection | No violation found |
| Aug 27, 2024 | Report to the state | No violation found |
| Aug 22, 2024 | Report to the state | No violation found |
| Aug 16, 2024 | Report to the state | No violation found |
| Aug 16, 2024 | Inspection | 4 deficiencies cited |
| Aug 16, 2024 | Report to the state | No violation found |
| Jul 2, 2024 | Inspection | Outcome pending |
| Jun 28, 2024 | Report to the state | No violation found |
| May 24, 2024 | Inspection | No violation found |
| May 14, 2024 | Inspection | No violation found |
| May 12, 2024 | Report to the state | No violation found |
| May 7, 2024 | Inspection | No violation found |
| Apr 22, 2024 | Inspection | No violation found |
| Apr 18, 2024 | Report to the state | 1 deficiency cited |
| Mar 5, 2024 | Inspection | No violation found |
| Feb 5, 2024 | Inspection | No violation found |
| Feb 1, 2024 | Report to the state | No violation found |
| Jan 12, 2024 | Inspection | No violation found |
| Nov 16, 2023 | Inspection | No violation found |
| Nov 8, 2023 | Inspection | No violation found |
| Oct 26, 2023 | Report to the state | No violation found |
| Oct 5, 2023 | Inspection | No violation found |
| Sep 15, 2023 | Report to the state | 3 deficiencies cited |
| Sep 6, 2023 | Inspection | No violation found |
| Jun 29, 2023 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Mar 28, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 340 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 17 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 2-Star (the first of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 58 child care providers in Rockwall County, the middle value for deficiencies cited in the last three years was 2; this one had 19.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Natascha Maxwell | Not given |
| Eastridge Preschool | 6 |
| Whitehills Child Development Center | 5 |
| Primrose School of North Rockwall | 4 |
| Payton Marrs | Not given |
| Rise Academy Learning Center | 1 |
| Essential Steps | 16 |
| Highview Learning Center This child care provider | 19 |
| Carolina Darmousseh | 1 |
| Woodbridge Montessori Academy of Rockwall | 1 |
| Everbrook Academy | 12 |
| Kiddie Academy of Rockwall | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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