Helen Marie’s Christian Childcare
A licensed child care center in San Antonio, Texas 78217
3203 Nacogdoches Road Ste 200, San Antonio, Texas 78217. (210) 707-4949.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 41 deficiencies cited in the last three years Middle in Bexar County: 5
- 8 rated High by Texas, its most serious level (needs attention)
- 28 inspections on record
- 2-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
41 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
28 inspections on record. The latest, on Aug 4, 2026: 3 deficiencies cited.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Jul 20, 2026
Rated High by Texas: AP Ensure total number of children both at & away from center within capacity, at the inspection on Jul 20, 2026
Rated High by Texas: AP Ensure total number of children both at & away from center within capacity, at the inspection on Jul 10, 2026
5 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
41 deficiencies in 13 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 4, 2026: inspection3 deficiencies
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Annual Sanitation Inspection
“The health inspection was last conducted on 07/14/25.”
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Measurement of Use Zone for Slides - in Front of Access and on Sides
“The use zone in front and behind the slide is under 6 feet.”
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Notification of Changing Address or Location
“The operation changed addresses without approval of Child Care Regulation. Corrected: This was corrected during the inspection.”
Jul 20, 2026: inspection2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was observed alone in the office with the door closed. This was corrected at inspection when the child was brought back into the group.”
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AP Ensure total number of children both at & away from center within capacity
“There were 9 children in care. This was corrected at inspection when the director sent one chld home.”
Jul 10, 2026: inspection1 deficiency
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AP Ensure total number of children both at & away from center within capacity
“There were 12 children in care. This was corrected at inspection when the director sent home five children.”
Mar 3, 2026: inspection2 deficiencies
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CPR Training and Recertification Adhere to Guidelines-skill based
“Four of four staff have current CPR training that did not include hands-on use of a CPR manakin.”
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Documented Annual Training- Required Content
“Four of four staff did not have training in responding to food allergies, emergency preparedness, understanding building safety, or handling and disposing of hazardous materials.”
Nov 24, 2025: report to the state3 deficiencies
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Written Activity Plans - Plan Followed by Caregiver
“Written activity plan posted was not being followed during inspection. Note: This was corrected at inspection when an updated activity plan was posted.”
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Written Activity Plans - Plan Followed by Caregiver
“Written activity plan posted was not being followed during inspection. Note: This was corrected at inspection when lunch was served during the time listed in the activity plan.”
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Posting Requirements - Daily menu, including all snacks and meals served by the child care center
“Daily snack menu was not posted Note: This was corrected at inspection copy was completed and provided of the snack menu.”
Oct 17, 2025: inspection1 deficiency
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Notification of Change in Space
“The operation reduced indoor and outdoor space without notifying Child Care Regulation. This was corrected at inspection when a discussion was had with the director on required notifications.”
Jul 21, 2025: inspection2 deficiencies
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CPR Training and Recertification Adhere to Guidelines-skill based
“The director’s CPR and FIrst Aid certificate is expired. Another employee’s CPR was online only.”
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Children’s Records Maintained
“Two of five children’s files could not be located.”
May 16, 2025: inspection2 deficiencies
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Safety Requirements for Cribs - Label for Each Infant
“The infant cribs were not labeled. This was corrected at inspection when the cribs were labeled with the child’s name.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“An infant who is not yet on table food did not have current infant feeding instructions.”
Mar 25, 2025: inspection3 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The annual fire inspection was last conducted on March 14, 2024.”
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Screen Time Activities - Not Used for Under Two
“Two children under two were observed watching a screen. Corrected at inspection: The operation immediately turned off the tablet.”
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Posting Requirements - Daily menu, including all snacks and meals served by the child care center
“The operation serves snacks. The menu was not posted listing the items that are served. Corrected at inspection: The operation posted the menu during the inspection.”
Jan 14, 2025: report to the state5 deficiencies
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Director Responsibilities - Operate in Compliance
“The director did not ensure staff are following minimum standards, when staff failed to communicate with parent that a child was not bringing meals, since the daycare does not provide meals. The director did not ensure operational policies were updated, to reflect that the center does not provide meals, and the center only provides snack.”
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on information gathered, it was determined that staff did not practice good judgement when staff did not communicate with parent that infant did not bring meals for three days that the child attended and infant only drank milk and snacks.”
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Nutrition and Food Service - Regular Meals and Snacks
“Based on information gathered, it was determined a 13 month infant ready for table food was not feed table food for three days that the child attended daycare.”
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Parent Provided Meals/Snacks - Nutritional Value
“The operation did not have a signed statement from the parent acknowledging the child care center was not responsible for meeting the child’s daily food needs.”
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Notify Parents of Change in Operational Policy or Enrollment Agreement
“During the time of inspection it was observed that the operational policies were not updated to reflect the center does not provide meals, and center only provides snacks.”
Oct 3, 2024: inspection2 deficiencies
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Fire Drill Monthly - Exit in 3 Minutes
“A fire drill was not completed in the month of September. This was corrected at inspection when a fire drill was conducted.”
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Fire Extinguishers Serviced
“The fire extinguisher was last serviced in 9/2024.”
Jun 14, 2024: inspection1 deficiency
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Child/Caregiver Ratio - 12 or Fewer Children
“There were 11 children in care with one caregiver. Six of the 11 children were infants under the age of 18 months. This was corrected at inspection when the director returned.”
Jun 4, 2024: inspection7 deficiencies
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AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“An 11-month-old child was observed sleeping with in a crib with a blanket. A six-month-old was observed sleeping in a crib with a blanket and a bib.”
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Infant May Not Sleep in a Restrictive Device
“Two three-month-old children were observed sleeping in restrictive devices. This was corrected at inspection when the children were removed and placed in cribs.”
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“One of three staff did not have current CPR training.”
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Child/ Caregiver Ratio - 13 or More Children
“The infant caregiver had seven children by herself. This was corrected at inspection when a child was sent home and the center was able to operate under standard 746.1705.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Infant feeding instructions were not up to date for the four infants not on table food.”
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Required Personnel Records- Photo Identification
“One of three staff files audited did not have a copy of a photo ID.”
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Required Personnel Records - Required Affidavit
“Two of three staff files did not have a signed affidavits.”
Jan 19, 2024: assessment1 deficiency
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Report Number of Employees
“The operation failed to submit the number of employees that have left their employment in 2023 by January 15th.”
Jan 8, 2024: inspection3 deficiencies
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Infant Daily Report - Share with Parent
“Infant daily sheets were not being filled ouit. This was corrected at inspections when the director started filling out the sheets.”
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Safety Requirements for Cribs - Label for Each Infant
“Cribs were not labeled with each child’s name.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“An infant who is not yet on table food did not have signed and dated infant feeding instructions.”
Dec 5, 2023: inspection3 deficiencies
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Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
“Two of three personnel files did not have proof of First Aid and CPR training.”
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Children’s Records - Health Statement
“Two of four children’s records did not have a completed health statement on file.”
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Required Personnel Records
“Two of three personnel files do not have any information other than the name of the caregiver. All items listed under 746.901 need to be complete.”
31 deficiencies older than three years
Sep 6, 2023: inspection12 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“The caregiver left in charge at the operation did not have a current background check.”
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AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“An infant less than a 12 months old was observed sleeping in a crib with a blanket, pacifier tied to a cord, and a bib tied around their neck. The items were removed by the director.”
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Crib Mattress Cover - Designed for Use in Size and Type of Crib
“A child was standing in a crib that did not have a sheet designed for the mattress. This was corrected at inspection when the child and sheet were removed from the crib.”
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Requirements for Feeding Infants - Other Use of Handwashing Sink
“A bottle with formula was being stored on the diaper changing mat. This was corrected at inspection when the caregiver removed the bottle.”
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Employee Handwashing After Diapering a Child
“A caregiver did not wash their hands after changing a diaper. This was corrected at inspection when the director instructed the employee to wash their hands.”
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Children Handwashing After Toileting or Diapering
“A caregiver did not wash the hands of the child after changing their diaper. This was corrected at inspection when the director instructed the employee to wash the child’s hands.”
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Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm’s Length of Child
“A caregiver was observed walking away from a child who was on the diaper changing table. The caregiver walked to the other side of the room with their back to the child and was not within arms reach. This was corrected at inspection when the director went to secure the child.”
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Fire Drill Monthly - Exit in 3 Minutes
“No fire drills have been recorded since opening on 4/11/2023.”
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Sheltering Drill For Severe Weather-Four times a calendar year
“No severe weather drills have been recorded since opening on 4/11/2023.”
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Smoke-Detection System Tested
“No smoke detector inspections have been conducted since opening on 4/11/2023.”
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Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
“Carbon monoxide detectors have not been inspected since opening on 4/11/2023.”
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Children’s Products-Posting of CPSC website
“The CPSC form was not available.”
Jul 7, 2023: inspection2 deficiencies
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Cots, Beds, Mats Labeled With Child’s Name
“Children were observed napping on cots that were not assigned by name or number.”
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Napping Floor Mats Marked with Sleeping Side Distinguished
“Mats were observed being used without designated floor and sleep sides.”
May 26, 2023: inspection14 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“The children were left unsupervised when the only caregiver left the building.”
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Required Admission Information - Emergency Medical Authorization
“One of six children’s files did not have an emergency care authorization on file.”
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Required Admission Information - Release Information
“One of six children’s files did not have anyone besides the parents authorized to pick up the child.”
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Required Admission Information - Special Needs Statement
“Five of six children’s files did not complete the special needs care statement.”
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Required Admission Information - Emergency Contact
“One of six children’s files did not have an address for the emergency contact.”
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Written Activity Plan - Group Name and Dates
“Activity plans identifying the age group the activity plan is designed for and period the plan covers were not posted.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“Infant feeding instructions are not on file for the two infants not on table food.”
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Provide Parents With Copy of Policies
“One of six children’s files did not have an acknowledgment of receipt of operational policies.”
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Children’s Records - Health Statement
“Two of six children’s files did not have a current health care provider statement.”
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Children’s Records - Immunizations
“Four of six children’s files did not have current immunization records.”
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Required Admission Information - Physician Information
“Two of six children’s files did not have health care information on file.”
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Required Records Maintained and Made Available - Sanitation Inspection Report
“The health inspection expired 4/26/2023.”
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Required Personnel Records
“The personnel file for the only employee does not exist.”
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Required Admission Information - Date of Admission
“One of six children’s files did not have an enrollment date.”
Mar 24, 2023: inspection3 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The fire inspection expired on 3/23/2023.”
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First Aid Kit - Incomplete Kit
“The first aid kit was missing scissors, tweezers, disposable gloves, a guide to first aid, gauze, and tape,”
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Written Operational Policies - Promotion of Physical Activity
“The operational policies did not include a statement promoting indoor and outdoor physical activivties.”
All 31 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 4, 2026 | Inspection | 3 deficiencies cited |
| Jul 20, 2026 | Inspection | 2 deficiencies cited |
| Jul 10, 2026 | Inspection | 1 deficiency cited |
| Mar 3, 2026 | Inspection | 2 deficiencies cited |
| Jan 20, 2026 | Inspection | No violation found |
| Dec 4, 2025 | Inspection | No violation found |
| Nov 24, 2025 | Report to the state | 3 deficiencies cited |
| Oct 17, 2025 | Inspection | 1 deficiency cited |
| Jul 21, 2025 | Inspection | 2 deficiencies cited |
| May 16, 2025 | Inspection | 2 deficiencies cited |
| Mar 25, 2025 | Inspection | 3 deficiencies cited |
| Feb 27, 2025 | Inspection | No violation found |
| Jan 16, 2025 | Inspection | No violation found |
| Jan 14, 2025 | Report to the state | 5 deficiencies cited |
| Jan 8, 2025 | Inspection | No violation found |
| Oct 3, 2024 | Inspection | 2 deficiencies cited |
| Jun 28, 2024 | Inspection | No violation found |
| Jun 14, 2024 | Inspection | 1 deficiency cited |
| Jun 4, 2024 | Inspection | 7 deficiencies cited |
| Feb 26, 2024 | Inspection | No violation found |
| Jan 19, 2024 | Assessment | 1 deficiency cited |
| Jan 8, 2024 | Inspection | 3 deficiencies cited |
| Dec 21, 2023 | Inspection | No violation found |
| Dec 5, 2023 | Inspection | 3 deficiencies cited |
| Oct 11, 2023 | Inspection | No violation found |
| Sep 19, 2023 | Inspection | No violation found |
| Sep 6, 2023 | Inspection | 12 deficiencies cited |
| Jul 7, 2023 | Inspection | 2 deficiencies cited |
| Jun 13, 2023 | Inspection | No violation found |
| May 26, 2023 | Inspection | 14 deficiencies cited |
| Mar 24, 2023 | Inspection | 3 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Mar 13, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 2 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 2-Star (the first of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 41.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Sharon Villarreal | 9 |
| Beaming Bright Learning Center | 19 |
| We Luv Kids Learning Center, LLC | 15 |
| Jaqueline Lara | 3 |
| Nhumc Ministry Center Childcare | 13 |
| Helen Marie’s Christian Childcare This child care provider | 41 |
| Vertical Kids | 4 |
| Bright Kids Daycare and Learning Center #2 | 6 |
| Jesica Montalvo | 1 |
| Rise and Shine Childcare | 0 |
| Bo Peep Day Care | 10 |
| Brighton Center | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.