Tierra Encantada Addison
A licensed child care center in Addison, Texas 75001
14450 Marsh Ln, Addison, Texas 75001. (469) 206-0665.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 26 deficiencies cited in the last three years Middle in Dallas County: 2
- 11 rated High by Texas, its most serious level (needs attention)
- 30 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
26 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
30 inspections on record. The latest, on Oct 12, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on May 9, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Feb 12, 2026
Rated High by Texas: Responsibilities of Caregivers - Intervene to ensure each child’s safety, at the report to the state on Aug 7, 2025
8 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
26 deficiencies in 10 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 9, 2026: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“After investigation, it was determined that a caregiver failed to supervise children adequately to prevent a child from being left on the playground alone.”
-
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“After investigation, it was determined that the operation failed to document with an incident report that a child was left alone on the playground.”
Apr 1, 2026: inspection1 deficiency
-
Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation’s child-care program
“Three children’ s files were missing the health statement.”
Feb 12, 2026: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unattended.”
Feb 4, 2026: report to the state1 deficiency
-
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“The operation did not self-report to Child Care Regulation’s intake when notification of an injury to a child in care required medical treatment.”
Aug 7, 2025: report to the state2 deficiencies
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Responsibilities of Caregivers - Intervene to ensure each child’s safety
“Per the DFPS investigation, a caregiver allowed children to incorrectly climb up a slide and jump off an indoor play equipment.”
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Measurement of Use Zone for Slides - in Front of Access and on Sides
“The operation has an indoor play equipment slide that does not meet the use zone minimum of six feet from the perimeter of the equipment requirement.”
Jul 21, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that a child was left outside for approximately 2 minutes unsupervised.”
Jul 3, 2025: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that children were left unsupervised in a classroom.”
-
Parental Communication - Situation that Placed a Child at Risk
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence the Director and Administrative staff did not communicate to the parents of the children left unsupervised, that their children were involved in an incident that placed their children at risk.”
Jun 11, 2025: report to the state2 deficiencies
-
Prohibited Punishments - Grabbing and Pulling
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support a caregiver pulled a child’s head back abruptly and pushed a child sitting in a chair into a table.”
-
Children Not Required to Sleep - May Not Force Child to Sleep
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence to support a caregiver covered a child’s face to force the child to sleep.”
Jun 9, 2025: report to the state3 deficiencies
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Prohibited Punishments - No Harsh, Cruel or Unusual
“This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support that a caregiver used prohibited punishment by tying a child to a chair.”
-
Report Situation Placing Children at Risk
“This standard was reviewed in relation to the reported allegations and found to be deficient. Evidence was found to support the operation did not report an incident to Child Care Regulations, that put a child at risk.”
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Provide care consistent with child’s habits, interests, strengths, special needs, including any special supervision needs
“This standard was reviewed in relation to the reported allegations and found to be deficient. A caregiver did not find an alternative activity for a child?s needs. The child was tied to a chair to keep the child still.”
Apr 17, 2025: report to the state1 deficiency
-
Diaper Changing Steps- Parent’s Written Permission for Powders, Lotions, Etc.
“Staff at the operation were using diaper rash cream and Vaseline during diaper changing without written authorization from the parents. The Director instructed all staff to remove all diaper rash cream and Vaseline, and to discontinue usage of diaper rash cream and Vaseline until the parents have provided written authorization.”
Dec 3, 2024: inspection5 deficiencies
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Safety - Electrical Outlets Covered
“The operation electrical outlets where children 4 years and younger can reach were not covered.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Infants in the operation that are receiving formula do not have current feeding instructions.”
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Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
“There were sippy cups and bottles in use for children 2 years and younger, that did not have the child’s first name and initial of the child’s last name on them. The staff added first name and last name to all the sippy cups and bottles.”
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Cots, Beds, Mats Labeled With Child’s Name
“Cots in use did not have a labeling (name to cot) system in place to identify a specific cot to the child that uses them. During the inspection, the staff in each class labeled each cot with numbers and created a list with the numbers and the child’s name that will use each cot.”
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Personnel Record Storage - Training Records
“3 staff’s files were reviewed, and the annual training information for the current training year was missing.”
Feb 21, 2024: report to the state2 deficiencies
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AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was found deficient as part of a DFPS Investigation.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A caregiver did not properly account for all of the children in their care when a child that was in their care was left unsupervised on the playground for a lengthy period of time.”
Jan 24, 2024: inspection3 deficiencies
-
Child/ Caregiver Ratio - 13 or More Children
“In the infant room, there was one caregiver with 5 children with a specified age group of 0-11months. This was corrected at inspection when a second caregiver was moved into the room.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“Infant feeding instructions on file have not been updated since 11/2023.”
-
Required Records Maintained and Made Available - Sanitation Inspection Report
“The operation has not had a sanitation inspection since 9/30/2022.”
1 deficiency older than three years
Apr 11, 2023: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver with a pending background check was present with children at the time of inspection. This was corrected at inspection when the caregiver was asked to leave.”
All 44 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 12, 2026 | Inspection | No violation found |
| Sep 30, 2026 | Report to the state | No violation found |
| Sep 28, 2026 | Inspection | No violation found |
| Sep 25, 2026 | Report to the state | No violation found |
| Jul 14, 2026 | Inspection | No violation found |
| Jul 9, 2026 | Inspection | No violation found |
| Jul 6, 2026 | Report to the state | No violation found |
| Jul 2, 2026 | Inspection | No violation found |
| May 9, 2026 | Report to the state | 2 deficiencies cited |
| Apr 1, 2026 | Inspection | 1 deficiency cited |
| Mar 5, 2026 | Inspection | No violation found |
| Feb 20, 2026 | Inspection | No violation found |
| Feb 13, 2026 | Inspection | No violation found |
| Feb 12, 2026 | Report to the state | 1 deficiency cited |
| Feb 5, 2026 | Inspection | No violation found |
| Feb 4, 2026 | Report to the state | 1 deficiency cited |
| Nov 25, 2025 | Inspection | No violation found |
| Aug 20, 2025 | Inspection | No violation found |
| Aug 20, 2025 | Inspection | No violation found |
| Aug 7, 2025 | Report to the state | 2 deficiencies cited |
| Jul 25, 2025 | Inspection | No violation found |
| Jul 25, 2025 | Inspection | No violation found |
| Jul 21, 2025 | Report to the state | 1 deficiency cited |
| Jul 16, 2025 | Inspection | No violation found |
| Jul 7, 2025 | Inspection | No violation found |
| Jul 3, 2025 | Report to the state | 2 deficiencies cited |
| Jun 26, 2025 | Inspection | No violation found |
| Jun 13, 2025 | Inspection | No violation found |
| Jun 11, 2025 | Report to the state | 2 deficiencies cited |
| Jun 10, 2025 | Inspection | No violation found |
| Jun 9, 2025 | Report to the state | 3 deficiencies cited |
| Apr 21, 2025 | Inspection | No violation found |
| Apr 17, 2025 | Report to the state | 1 deficiency cited |
| Mar 17, 2025 | Report to the state | No violation found |
| Dec 3, 2024 | Inspection | 5 deficiencies cited |
| Jul 23, 2024 | Inspection | No violation found |
| Apr 25, 2024 | Inspection | No violation found |
| Feb 21, 2024 | Report to the state | 2 deficiencies cited |
| Feb 13, 2024 | Inspection | No violation found |
| Jan 24, 2024 | Inspection | 3 deficiencies cited |
| Jun 12, 2023 | Inspection | No violation found |
| May 9, 2023 | Inspection | No violation found |
| Apr 11, 2023 | Inspection | 1 deficiency cited |
| Dec 29, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Jul 26, 2023.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 183 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 14 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 26.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Tierra Encantada Addison This child care provider | 26 |
| The Westwood School, Corp | 2 |
| Greenhill School Child Development Center | 3 |
| Addison Kindercare | 14 |
| Saint Christopher Montessori | 11 |
| Legacy Kids Academy | 0 |
| Hai Thi Vo | 1 |
| Richardson Isd Northwood Hills Elementary | 2 |
| Richardson Isd- Richardson Terrace Elementary | 5 |
| Richardson Isd O. Henry Elementary | 0 |
| Storytime Overnight Child Care Services LLC | 0 |
| Kings and Queens Court | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.