Eoac New Road Head Start/Early Head Start
A licensed child care center in Waco, Texas 76710
1407 N New Rd, Waco, Texas 76710. (254) 244-2446.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 17 deficiencies cited in the last three years Middle in McLennan County: 6
- 8 rated High by Texas, its most serious level (needs attention)
- 25 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 deficiencies cited in the last three years
The middle of the 132 child care providers in McLennan County had 6.
25 inspections on record. The latest, on Jun 10, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on May 6, 2026
Rated High by Texas: AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant, at the assessment on Nov 24, 2025
Rated High by Texas: Infants sleep in Designated Crib, Cot, Bed, or Mat, at the inspection on Nov 3, 2025
5 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
17 deficiencies in 8 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 26, 2026: inspection1 deficiency
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Employee Handwashing After Removing Gloves
“During the inspection, a caregiver stated that they only change gloves between diaper changes rather than washing hands.”
May 6, 2026: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“During the investigation, it was found that a caregiver grabbed a child by the arm, lifted and carried the child by the arm, grabbed another child by the arm, and pushed the second child to the ground.”
Mar 3, 2026: inspection4 deficiencies
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Safety - Electrical Outlets Covered
“Two of the classrooms had an uncovered outlet. This was corrected during the inspection when outlet covers were placed in the outlets.”
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Written Activity Plan - Outdoor Play Opportunities
“One class did not have a second outdoor opportunity on their lesson plan, and one class only had 55 minutes of outside time scheduled on their lesson plan.”
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Children’s Records Maintained
“Out of eight children’s files reviewed, one was missing an updated shot record, two were missing health statements, and one was missing parental consent to emergency medical treatment.”
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Required Personnel Records
“One staff member was missing an employment affidavit and copy of photo ID, and another caregiver was missing statements that they received the center and personnel policies and attended orientation with an overview on abuse and neglect.”
Nov 24, 2025: assessment1 deficiency
-
AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
“An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor’s notes but no Infant Sleep Exception forms on file.”
Nov 7, 2025: inspection1 deficiency
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Child/Caregiver Ratio - 18 Months Difference in Age
“Three classes were combined outside with the youngest child being fourteen months old and the oldest being thirty-five months. This was corrected during the inspection when the infant class was brought inside until the other two classes were done on the playground.”
Nov 3, 2025: inspection2 deficiencies
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Infants sleep in Designated Crib, Cot, Bed, or Mat
“Three infants were observed sleeping on boppy pillows and elevating pillows on the floor. This was corrected during the inspection when the infants were moved to their cribs.”
-
AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
“An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor’s notes but no Infant Sleep Exception forms on file.”
Oct 31, 2025: report to the state1 deficiency
-
Responsibilities of Caregivers - Intervene to ensure each child’s safety
“During the investigation, there was sufficient evidence found to determine that caregivers were aware that children were climbing on shelves but did not intervene, which resulted in a child getting injured.”
Apr 30, 2025: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, there was sufficient evidence found to determine that a child was left alone in their classroom for approximately two minutes during a fire drill.”
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Parental Communication - Situation that Placed a Child at Risk
“During the investigation, there was sufficient evidence found to determine that the parent was not notified as soon as possible after a child was left alone in their classroom.”
Jun 7, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, sufficient evidence was found to determine that a child was left alone in a classroom for approximately fifteen seconds.”
Apr 5, 2024: inspection1 deficiency
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Infant Daily Report - Infant’s Mood
“The infants’ mood and summary of daily activities were not being recorded every day in the Learning Genius app. This was corrected during inspection when the caregivers were informed that those sections needed to be recorded daily and the caregivers started adding them.”
Dec 5, 2023: inspection2 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“Out of ten staff files reviewed, one’s first aid and CPR certification had expired and one did not have first aid and CPR certification.”
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Documented Annual Training- Required Content
“Out of the ten staff files reviewed, two were missing required training in the following topics: building and physical premises safety, handling hazardous materials, and emergency preparedness. This was corrected at inspection as the evaluation period had already ended, and the caregivers had obtained this training for the next evaluation period.”
10 deficiencies older than three years
Sep 28, 2023: inspection1 deficiency
-
Prohibited Punishments - Withholding Active Play
“A caregiver was heard telling a child, “If you don’t listen, you will not go outside.””
Sep 26, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“An 8 month old infant was left in their classroom for 1 minute and 14 seconds during a fire drill.”
Sep 19, 2023: inspection2 deficiencies
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Child/ Caregiver Ratio - 13 or More Children
“There were 6 infants (12-14 months) observed in their classroom with one caregiver. Another caregiver was sent to the classroom to bring the ratio into compliance.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“There were 2 infants in care that did not have updated infant feeding instructions on file.”
Sep 8, 2023: inspection3 deficiencies
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AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
“During the investigation inspection it was observed that a 3 month old infant was placed on their stomach to sleep.”
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Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
“During the investigation inspection it was found that the two caregivers who’s files were reviewed did not have any documented training hours available for review.”
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Children Handwashing After Outdoor Activities
“During the inspection it was observed that a pre k class came inside, after playing outside, and did not wash their hands before they sat at their tables and began playing in centers.”
Sep 6, 2023: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation inspection it was found that both caregivers left the classroom after an incident between two children had occurred, leaving the classroom of children without a caregiver for a few seconds.”
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Responsibilities of Caregivers - Intervene to ensure each child’s safety
“An incident occurred between two children in care where the two children began to fight and hit one another. One of the children was hit with a metal bell before a caregiver intervened to stop the children from fighting. One of the children required stitches due to this incident.”
Mar 2, 2023: inspection1 deficiency
-
Toys and Equipment to be Sanitized Set Aside
“Observed the same toy being place in mouth by different children multiple times without being set aside to sanitize. Toys were placed back in toy bin with clean toys. This was corrected by the toys being taken out and set aside to be sanitized.”
All 35 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 10, 2026 | Inspection | No violation found |
| May 26, 2026 | Inspection | 1 deficiency cited |
| May 14, 2026 | Report to the state | No violation found |
| May 12, 2026 | Report to the state | No violation found |
| May 7, 2026 | Inspection | No violation found |
| May 6, 2026 | Report to the state | 1 deficiency cited |
| Mar 3, 2026 | Inspection | 4 deficiencies cited |
| Nov 24, 2025 | Assessment | 1 deficiency cited |
| Nov 18, 2025 | Inspection | No violation found |
| Nov 7, 2025 | Inspection | 1 deficiency cited |
| Nov 3, 2025 | Inspection | 2 deficiencies cited |
| Oct 31, 2025 | Report to the state | 1 deficiency cited |
| May 29, 2025 | Inspection | No violation found |
| May 1, 2025 | Inspection | No violation found |
| Apr 30, 2025 | Report to the state | 2 deficiencies cited |
| Dec 2, 2024 | Inspection | No violation found |
| Aug 15, 2024 | Inspection | No violation found |
| Jun 27, 2024 | Inspection | No violation found |
| Jun 11, 2024 | Inspection | No violation found |
| Jun 7, 2024 | Report to the state | 1 deficiency cited |
| Apr 17, 2024 | Inspection | No violation found |
| Apr 11, 2024 | Report to the state | No violation found |
| Apr 5, 2024 | Inspection | 1 deficiency cited |
| Dec 5, 2023 | Inspection | 2 deficiencies cited |
| Oct 3, 2023 | Inspection | No violation found |
| Sep 28, 2023 | Inspection | 1 deficiency cited |
| Sep 26, 2023 | Report to the state | 1 deficiency cited |
| Sep 19, 2023 | Inspection | 2 deficiencies cited |
| Sep 8, 2023 | Inspection | 3 deficiencies cited |
| Sep 6, 2023 | Report to the state | 2 deficiencies cited |
| Mar 2, 2023 | Inspection | 1 deficiency cited |
| Jan 19, 2023 | Inspection | No violation found |
| Dec 16, 2022 | Inspection | No violation found |
| Dec 12, 2022 | Inspection | No violation found |
| Oct 25, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Apr 12, 2023.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 112 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 9 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 132 child care providers in McLennan County, the middle value for deficiencies cited in the last three years was 6; this one had 17.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Turtle Creek Kids | 2 |
| Kingdom Kids Day Care & Academy | 18 |
| Elvia Turrubiartes | 12 |
| Infants 123 | 6 |
| Lake Air YMCA of Central Texas | 1 |
| Eoac New Road Head Start/Early Head Start This child care provider | 17 |
| Hillcrest YMCA of Central Texas | 6 |
| Mountainview YMCA of Central Texas | 1 |
| Parkdale YMCA of Central Texas | 5 |
| Crestview YMCA of Central Texas | 1 |
| Talitha Koum Nurture Center | 14 |
| Little Christian Academy III | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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