New Braunfels Academy
A licensed child care center in New Braunfels, Texas 78130
2065 S Walnut Ave, New Braunfels, Texas 78130. (830) 221-7434.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 45 deficiencies cited in the last three years Middle in Comal County: 4
- 8 rated High by Texas, its most serious level (needs attention)
- 35 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
45 deficiencies cited in the last three years
The middle of the 61 child care providers in Comal County had 4.
35 inspections on record. The latest, on Oct 20, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Sep 10, 2026
Rated High by Texas: AP Initial background checks submitted - At the time you hire someone, at the inspection on Feb 24, 2026
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Dec 12, 2025
5 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
45 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 10, 2026: report to the state1 deficiency
-
Prohibited Punishments - Humiliating, Rejecting, Yelling
“Based on the information gathered from interviews, a teacher was heard using an unpleasant yelling type of tone with the children. Note: This teacher is no longer employed.”
Jun 25, 2026: inspection7 deficiencies
-
Director Annual Training - Caring for children under 24 months
“The director was missing a current SIDS training.”
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Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
“Five cribs were observed with an additional foam pad added in the crib. This was corrected when the director removed them.”
-
Safety Requirements for Cribs - Snug Fitting Sheets
“A few cribs were observed with loose fitted sheets that can create a suffocation or entrapment hazard because an infant’s face can become covered by the excess fabric. This was corrected when the sheets were changed.”
-
Maintenance of Building, Grounds and Equipment
“Several rooms were observed with peeling paint and an exposed holes in the wall accessible to children. Several rooms were observed with dirty toys. Several broken toys were observed on the playground which were sharp to the touch. This was corrected when the broken toys were removed from the playground.”
-
Safety - Electrical Outlets Covered
“Several electrical outlets were observed with no cover which one was located outside on the playground.”
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Maintenance Procedures for Active Play - Inspect Daily
“The daily maintenance checklist was not up to date.”
-
Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
“Two employees who are no longer employed at the center for more than 7 days were still active on the background checklist.”
Feb 24, 2026: inspection5 deficiencies
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AP Initial background checks submitted - At the time you hire someone
“A staff that was hired was observed in the infant room without having a validate background check.”
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Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
“Four employees completed an online Pediatric CPR course which is not allowed per licensing. A CPR class must be taken in person. One employee’s CPR was expired.”
-
Designating Director
“The last communication with the governing body/designee in reference to having a qualified director in place was on January 20th.”
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Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“The 2-year-old room had 21 total during naptime with two caregivers, and a third worker came in after lunch. There were 3-17-month-olds included in the total which they are considered infants. Reduction for naptime is only allowed for 18 months and older which does not include calculating the specified age group.”
-
Posting of Activity Plan
“A current activity plan was not posted for all the rooms. This was corrected when a current activity plan was posted.”
Dec 12, 2025: inspection6 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The last fire inspection was conducted on September 9,5,2024, which a current one has not been set up.”
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Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“One caregiver only completed 19.5 hours out of the 24 required within a year.”
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Documented Annual Training - Caregivers of Children Under 24 Months Required
“Two caregivers were observed in the infant room without completing a required yearly SIDS training.”
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Floors, ceilings and Walls in Good Repair and Clean
“The 3 year old room was observed with peeling paint and an exposed hole in a wall accessible to child.”
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Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
“There are four employees who have been no longer employed at the center for more than 7 days that are still active on the background checklist.”
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Required Personnel Records - Required Affidavit (Form 2985)
“Two out of eight employees did not have an affidavit available for review.”
Jun 26, 2025: report to the state1 deficiency
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Licensing Incident/Illness Report Form - Injuries Requiring Medical Treatment or Hospitalization
“An incident report was not used for this injury. The parents were informed about the incident over the phone and through an app. The app. did not require the parents to sign and date the information that was communicated to them.”
Jun 19, 2025: inspection3 deficiencies
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Policies Comply with Rules
“The center was missing numbers 9, 18,19, 20 and 25 out of the operational policies.”
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Required Personnel Records - Required Affidavit (Form 2985)
“The director was missing affidavit form 2985.”
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Required Personnel Records - Required Affidavit (Form 2912)
“The director was missing affidavit form 2912. This was corrected during the visit.”
May 15, 2025: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the information provided throughout this investigation, a 4-year-old was placed outside by herself in front of the director?s see through office back door that leads out on to the playground. The child was standing in front of the door which is a shaded area.”
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Notification of Change in Space
“Based on the interviews conducted, the director was bringing children to her office which is unlicensed space, when the teachers needed help handling discipline issues.”
Mar 13, 2025: inspection1 deficiency
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Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
“Sixteen caregivers who have resigned from the operation more than 7 days ago have not been removed from the employee list.”
Feb 27, 2025: inspection5 deficiencies
-
Documented Annual Training - Caregivers of Children Under 24 Months Required
“Four infant teachers did not have a current SIDS training available for review.”
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Child/ Caregiver Ratio - 13 or More Children
“The infant room had one teacher with seven infants which made this room over ratio by three. The 12?24-year-old room had one teacher with 11 children which made this room over ratio by 2 due to the specified age group. The 2-year-old room had 1 teacher with 12 children which made this room over ratio by 1. The 3?4-year-old room was combined with 1 teacher with 22 children. The specified age group was 4 yrs. old which made this room over ratio by 4.”
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Report Change in Director
“The Permit Holder did not notify licensing of a change in the director within the required 5 days. There was no email or required forms sent for the inspector to evaluate the director’s credentials.”
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Fire Drill Monthly - Exit in 3 Minutes
“A fire drill was not conducted in the month of January.”
-
Medication No Longer Used
“Medication was found for a child that is no longer attending, and several medications were expired.”
Aug 13, 2024: inspection7 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A staff was hired on January 23, 2024, was observed in the toddler room without receiving the eligibility notification from the background check unit.”
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The last fire inspection was conducted on April 24, 2023, which a current one has not been set up.”
-
Safety Requirements for Cribs - Snug Fitting Sheets
“Several crib sheets in the infant room were observed to be loosely fitted.”
-
Maintenance of Building, Grounds and Equipment
“Several toys on the playground were observed with cracks that were sharp to the touch. This was corrected when the director removed them from playground. The diaper changing mat in the toddler room was observed with a rip making it unable to be cleaned properly.”
-
Installation and Maintenance of Loose-fill Surfacing - Posts Marked to Proper Depth
“There was no postmark on the play equipment showing the proper depth.”
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Minimum Qualifications Child Care Center Employees and Caregivers - Affidavit
“Five current employees have expired affidavits.”
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Documentation pediatric CPR-1st aid includes renewal date and expiration date
“One out of ten employees have an expired CPR/First-aid card.”
Mar 18, 2024: inspection1 deficiency
-
Annual Sanitation Inspection
“The last health inspection was conducted on March 14, 2023. Reminders to set up an appointment were given during the last two visits.”
Feb 26, 2024: inspection2 deficiencies
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Director Annual Training - Caring for children under 24 months
“The director did not have a current SIDS training available for review.”
-
Maintenance of Building, Grounds and Equipment
“The Pre-k room had peeling paint and the rubber floorboard coming off of the wall.”
Feb 14, 2024: inspection4 deficiencies
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A staff that was hired on February 8th was observed in the infant room without receiving the eligibility notification from the background check unit.”
-
Maintenance of Building, Grounds and Equipment
“The Pre-k room had peeling paint and the rubber floorboard coming off of the wall.”
-
Posting of Activity Plan
“Four out of five rooms did not have a current activity plan posted for parents to review.”
-
Medication No Longer Used
“Several medications were found to be expired.”
31 deficiencies older than three years
Jul 20, 2023: inspection2 deficiencies
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Requirements for Feeding Infants - Label Bottles/Cups
“Several bottles in the infant room were not labeled with the child’s last initial. This was corrected when the caregiver’s label all the bottles.”
-
Maintenance of Building, Grounds and Equipment
“The grass on the playground in some areas was too high and needed to be cut.”
Feb 23, 2023: inspection1 deficiency
-
Annual Sanitation Inspection
“A health inspection has not been conducted since 9-15 2021.”
Feb 7, 2023: assessment1 deficiency
-
Immunization Records, Exceptions, and Exemptions Current
“The operation is still waiting on two children that did not have a copy of their immunization records available for review.”
Jan 5, 2023: inspection4 deficiencies
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Director Responsibilities - Operate in Compliance
“Parts of the Plan of Action was not being followed. The weekly classroom observations were not being conducted weekly for the 5 rooms.”
-
Required Admission Information - Special Needs Statement
“Two out of ten children’s records did not have the special needs statement available for review.”
-
Immunization Records, Exceptions, and Exemptions Current
“Three out of ten children’s records did not have a copy of their immunization records available for review.”
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Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
“The most recent Licensing inspection was not posted. This was CORRECTED when the director posted it.”
Dec 5, 2022: inspection3 deficiencies
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Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
“It was no documentation showing that the carbon monoxide detector was being checked monthly.”
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Documentation of Drills
“There was no documentation of the fire, severe weather or lock-down drills available for review.”
-
Required Admission Information - Physician Information
“One out of ten children’s enrollment form was missing the name of a Physician or an Emergency-care facility. This was CORRECTED when the director got in touch with the parent for the information.”
Sep 8, 2022: inspection4 deficiencies
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Safety - Areas Free From Hazards
“Several toys were found on the playground with cracks that were sharp to the touch. A water hose was found on the playground accessible to children which could cause a tripping hazard. There is a hole in the wall that is accessible to children. All these things were corrected upon leaving the inspection.”
-
Medication No Longer Used
“Several medications were found to have an expiration date of August 2022. This was corrected when the medication was put aside to give to the parents.”
-
Children’s Products- Annual Certification
“The director did not have a copy of the Children’s Product Certification form to register and review yearly recall items. This was corrected when the form was emailed to the operation and the director registered with CPSC.”
-
Required Personnel Records- Training Hours
“One out of ten employees did not have the 24 hours of training required for the year.”
Jul 11, 2022: report to the state1 deficiency
-
Naptime Child/Caregiver Ratio - Caregivers Physically Present
“A caregiver left her classroom during naptime to go to the restroom while another teacher was standing in between both rooms during this time.”
Jul 11, 2022: inspection5 deficiencies
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Required Admission Information - Special Needs Statement
“Three out of ten children’s records did not have a special needs statement.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Two out of six infants enrolled did not have a current feeding schedule.”
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Posting Requirements - Activity Plans for each group of children in the child care center
“A copy of activity plans were not posted for each room.”
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Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
“Three out of ten children’s records did not have a current health statement signed by a doctor.”
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Posting Requirements - List entitled
“A current employee list was not posted. This was corrected when the director posted one.”
Jun 23, 2022: inspection1 deficiency
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Documentation of Drills
“There was no documentation of drills available for review.”
Jun 6, 2022: inspection3 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A staff that was hired on May 9th for the cook position and has not been in a classroom was in the center without receiving the eligibility notification from the background check unit. This was corrected when the director had the person leave the center.”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“There is an employee who drives the van for field trips has not completed the 2 hour annual transportation training.”
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Swimming - Lifeguard Counted in Ratio when only Center Children Present
“There was a certified life guard watching five children during swim time in the pool but was not a qualified caregiver.”
Apr 30, 2022: report to the state1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A staff was at the center without receiving the eligibility notification from the background check unit.”
Apr 13, 2022: report to the state1 deficiency
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Responsibilities of Caregivers- Supervision of Children
“Based on the information gathered during this investigation, the caregiver in the 3-year-old room was receiving complaints from parents regarding injuries on the children such as bites and scratches. She was never able to explain to management or parents about the bites and scratches. Therefore, the center made the decision to terminate the caregiver due to the 3-year-old room not being supervised properly.”
Mar 28, 2022: inspection4 deficiencies
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Responsibilities of Caregivers- Supervision of Children
“The 3 year old teacher was seen with her back turn to the children for more than 3 minutes or so and children were observed in the bathroom not supervised. This was corrected when the teacher was told to turn around because children were playing in the bathroom.”
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Responsibilities of Caregivers - Children in Control
“The children in the 2 year were out of control at the time of the inspection. They were observed wrestling and running around the classroom not listening to the teacher. This was corrected when the caregiver took the children outside.”
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Posting Requirements - Activity Plans for each group of children in the child care center
“The 2 and 3 year old class did not have a current activity plan posted. This was corrected when the teacher posted an updated plan.”
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Written Operational Policies - Promotion of Physical Activity
“The promotion of Physical Activity was not available for review in the Operational Policies.”
All 44 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 20, 2026 | Inspection | No violation found |
| Sep 11, 2026 | Inspection | No violation found |
| Sep 10, 2026 | Report to the state | 1 deficiency cited |
| Jul 7, 2026 | Inspection | No violation found |
| Jun 25, 2026 | Inspection | 7 deficiencies cited |
| May 8, 2026 | Inspection | No violation found |
| May 6, 2026 | Report to the state | No violation found |
| Mar 10, 2026 | Inspection | No violation found |
| Feb 24, 2026 | Inspection | 5 deficiencies cited |
| Dec 12, 2025 | Inspection | 6 deficiencies cited |
| Nov 24, 2025 | Inspection | No violation found |
| Nov 24, 2025 | Inspection | No violation found |
| Nov 21, 2025 | Report to the state | No violation found |
| Jul 11, 2025 | Inspection | No violation found |
| Jul 1, 2025 | Inspection | No violation found |
| Jun 26, 2025 | Report to the state | 1 deficiency cited |
| Jun 19, 2025 | Inspection | 3 deficiencies cited |
| May 19, 2025 | Inspection | No violation found |
| May 15, 2025 | Report to the state | 2 deficiencies cited |
| Mar 13, 2025 | Inspection | 1 deficiency cited |
| Feb 27, 2025 | Inspection | 5 deficiencies cited |
| Sep 11, 2024 | Inspection | No violation found |
| Aug 13, 2024 | Inspection | 7 deficiencies cited |
| Mar 18, 2024 | Inspection | 1 deficiency cited |
| Feb 26, 2024 | Inspection | 2 deficiencies cited |
| Feb 16, 2024 | Inspection | No violation found |
| Feb 14, 2024 | Inspection | 4 deficiencies cited |
| Jul 20, 2023 | Inspection | 2 deficiencies cited |
| Feb 23, 2023 | Inspection | 1 deficiency cited |
| Feb 7, 2023 | Assessment | 1 deficiency cited |
| Jan 5, 2023 | Inspection | 4 deficiencies cited |
| Dec 5, 2022 | Inspection | 3 deficiencies cited |
| Oct 7, 2022 | Inspection | No violation found |
| Sep 8, 2022 | Inspection | 4 deficiencies cited |
| Aug 22, 2022 | Inspection | No violation found |
| Jul 11, 2022 | Inspection | 5 deficiencies cited |
| Jul 11, 2022 | Report to the state | 1 deficiency cited |
| Jun 23, 2022 | Inspection | 1 deficiency cited |
| Jun 6, 2022 | Inspection | 3 deficiencies cited |
| Apr 30, 2022 | Report to the state | 1 deficiency cited |
| Apr 26, 2022 | Inspection | No violation found |
| Apr 13, 2022 | Report to the state | 1 deficiency cited |
| Apr 7, 2022 | Inspection | No violation found |
| Mar 28, 2022 | Inspection | 4 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Apr 14, 2023.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 83 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 8 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 61 child care providers in Comal County, the middle value for deficiencies cited in the last three years was 4; this one had 45.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| New Braunfels Academy This child care provider | 45 |
| Gruene Tree Learning Center | 3 |
| Through A Child’s Eyes | 3 |
| Tiffany Hasty | 1 |
| Early Learning Cottage | 3 |
| Ixtchel Fisher | 0 |
| Y School Age @seele | 1 |
| Crossroads Church and Preschool | 8 |
| Rosemary Montoya | Not given |
| First Protestant School | 35 |
| The Children’s Courtyard, Inc. | 12 |
| A Creative Learning Ctr | 4 |
| Peggy Podgurski | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.