Hearth Record

Heather’s Home Daycare

A licensed child care home in Bulverde, Texas 78163

31745 Acacia Vis, Bulverde, Texas 78163. (361) 728-6990.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Oct 24, 2026.

The last 24 months 13 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 deficiencies cited in the last three years

The middle of the 61 child care providers in Comal County had 4.

10 inspections on record. The latest, on May 28, 2026: 3 deficiencies cited.

Rated High by Texas: Required Immunizations, at the inspection on May 28, 2026

Rated High by Texas: Ammunition Kept Separate, Locked and Inaccessible to Children, at the inspection on Jul 10, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 24, 2026. Updated daily.

When those deficiencies happened

13 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Oct 24, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 24, 2026. Updated daily.

May 28, 2026: inspection3 deficiencies

  • Required Immunizations

    “One out of seven children’s files reviewed did not have immunizations available to review.”

    Rule 747.613(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 4, 2026. Correction verified: Jun 1, 2026.

  • Primary Caregiver Annual Training - Required training less than- 5 years experience

    “During the review of staff files, the 6 hours of management training were not available for review.”

    Rule 747.1309(e)(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 11, 2026. Correction verified: Jun 9, 2026.

  • Written Operational Policies - Promotion of Physical Activity

    “Promotion of indoor and outdoor physical activity was not available for review in the operational policy.”

    Rule 747.501(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 4, 2026. Correction verified: May 29, 2026.

Jun 20, 2025: inspection8 deficiencies

  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “The first aid expired January 2025.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 20, 2025. Correction verified: Jun 26, 2025.

  • Infant Care Area Furnishings and Equipment - Use of Safety Straps

    “A child was observed sitting in a highchair booster seat without using the safety straps according to the manufacturer’s instructions.”

    Rule 747.2307. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 20, 2025.

  • Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible

    “Cleaning chemicals were observed accessible to children in a lower unlocked kitchen cabinet. This was corrected when the director moved all the chemicals up high away from the children.”

    Rule 747.3203(13). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 20, 2025.

  • Safety - Electrical Outlets Covered

    “Two electrical outlets were observed not covered.”

    Rule 747.3501(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 20, 2025. Correction verified: Jun 26, 2025.

  • Fire Extinguishers Serviced

    “The fire extinguisher was purchased in March 2024 and has not been serviced.”

    Rule 747.5107(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 20, 2025. Correction verified: Jul 3, 2025.

  • Required Admission Information - Emergency Contact

    “Two children’s records were missing the address for the emergency contact. One child’s records listed the parent as the emergency contact.”

    Rule 747.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 20, 2025. Correction verified: Jun 26, 2025.

  • Primary Caregiver Annual Training -30 Hours Required

    “The provider had a total of 16 training hours completed for the year of February 2024-2025. A total of 14 hours is left to be completed for that timeframe.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 7, 2025. Correction verified: Jul 3, 2025.

  • Required Health Statement

    “Two out of nine children’s records were missing a required health statement signed by a doctor.”

    Rule 747.611(a). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2025. Correction verified: Jul 7, 2025.

Jul 10, 2024: inspection2 deficiencies

  • Ammunition Kept Separate, Locked and Inaccessible to Children

    “Firearms and ammunition were stored in the same locked safe.”

    Rule 747.3505(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 12, 2024. Correction verified: Jul 23, 2024.

  • Mounting of Fire Extinguishers

    “Fire extinguisher was stored on a top shelf in the pantry.”

    Rule 747.5105. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 15, 2024. Correction verified: Jul 26, 2024.

3 deficiencies older than three years
Feb 7, 2022: inspection3 deficiencies

  • Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility

    “The carbon monoxide box could not be tested to determine if is properly functioning due to the location of the box high on the wall.”

    Rule 747.5331. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 14, 2022. Correction verified: Feb 8, 2022.

  • Posting Requirements-Keeping Children Safe Poster

    “Operation did not have “Keeping Children Safe” poster posted at time of inspection.”

    Rule 747.401(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 14, 2022. Correction verified: Feb 8, 2022.

  • Written Operational Policies - Procedures for Parents Review Licensing Rules and Reports

    “The operational policy did not list procedures for parents to review a copy of the child-care home’s most recent licensing inspection report and how the parent may access the Minimum Standards online.”

    Rule 747.501(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 14, 2022. Correction verified: Feb 8, 2022.

All 10 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
May 28, 2026Inspection3 deficiencies cited
Jun 20, 2025Inspection8 deficiencies cited
Jul 10, 2024Inspection2 deficiencies cited
Jan 31, 2024InspectionNo violation found
Jul 11, 2023InspectionNo violation found
Dec 29, 2022InspectionNo violation found
Jul 6, 2022InspectionNo violation found
Apr 12, 2022InspectionNo violation found
Mar 23, 2022InspectionNo violation found
Feb 7, 2022Inspection3 deficiencies cited

Is it licensed?

  • Licensed Child-Care Home, permit issued Jul 11, 2022.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Oct 24, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 24, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 24, 2026. Updated daily.

How does it compare nearby?

  • Among 61 child care providers in Comal County, the middle value for deficiencies cited in the last three years was 4; this one had 13.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 24, 2026. Updated daily.

11 of the 61 in Comal County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Bulverde Baptist Church His Kids Jr. Mother’s Day Out2
Heather’s Home Daycare This child care provider13
Kid’s Day Daycare and Preschool10
St Paul Lutheran Christian Day School3
Gruene Tree Learning Center3
Jabberwocky Journey Learning Academy, LLC1
Through A Child’s Eyes3
Tiffany Hasty1
Early Learning Cottage3
Methodist Preschool5
Ixtchel Fisher0
Kids Cove Preschool at North Shore United Methodist Church0

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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