Hearth Record

New Heights Learning Zone

A licensed child care center in Lubbock, Texas 79424

11105 Milwaukee Ave, Lubbock, Texas 79424. (806) 790-3832.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 16 deficiencies in 6 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 deficiencies cited in the last three years

The middle of the 149 child care providers in Lubbock County had 1.

16 inspections on record. The latest, on Sep 22, 2026: 3 deficiencies cited.

Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Oct 10, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

16 deficiencies in 6 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 22, 2026: inspection3 deficiencies
  • Maximum Group Size 13 or More Children

    “During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.”

    Rule 746.1609. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 22, 2026.

  • Annual Sanitation Inspection

    “During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 6, 2026.

  • Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    “During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”

    Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 22, 2026.

Sep 4, 2026: inspection1 deficiency
  • Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    “During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”

    Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2026. Correction verified: Sep 22, 2026.

Nov 13, 2025: report to the state1 deficiency
  • AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

    “During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.”

    Rule 746.305(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 1, 2025. Correction verified: Dec 1, 2025.

Oct 10, 2025: inspection3 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Oct 23, 2025.

  • Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

    “It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.”

    Rule 746.3503(a). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 10, 2025.

  • Documented Annual Training Area - 24 Hours Required

    “1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.”

    Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2025. Correction verified: Oct 13, 2025.

Dec 3, 2024: inspection2 deficiencies
  • CPR Training and Recertification Adhere to Guidelines-skill based

    “Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 6, 2024.

  • Required Personnel Records - Required Affidavit (Form 2912)

    “1 out of 4 records reviewed was missing the Pre-Employment Affidavit.”

    Rule 746.901(5). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 6, 2024.

Nov 18, 2024: inspection5 deficiencies
  • CPR Training and Recertification Adhere to Guidelines-skill based

    “3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 26, 2024. Correction verified: Dec 3, 2024.

  • Immunization Records, Exceptions, and Exemptions Current

    “2 out of 10 records reviewed did not have current immunization record on file.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2024. Correction verified: Dec 3, 2024.

  • Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

    “It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.”

    Rule 746.1613(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2024. Correction verified: Dec 3, 2024.

  • Children’s Records - Admission Information

    “1 out of 10 records reviewed was missing a child’s addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.”

    Rule 746.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2024. Correction verified: Dec 3, 2024.

  • Required Personnel Records

    “4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2024. Correction verified: Dec 3, 2024.

Dec 4, 2023: inspection1 deficiency
  • Requirement of Gas Leak Inspection

    “It was found during the inspection that the last gas inspection was conducted on 6/25/2021.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 2, 2024. Correction verified: Jan 2, 2024.

7 deficiencies older than three years
Dec 30, 2022: inspection5 deficiencies
  • AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    “A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.”

    Rule 745.635(3). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 30, 2022.

  • Activities for Infants - Not in Restrictive Device for more than 15 Minutes

    “During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.”

    Rule 746.2417(2)(B). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 30, 2022.

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “The director did not have proof of current CPR/First Aid certification.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 6, 2023.

  • Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

    “During the inspection it was observed that the last fire inspection was conducted on 6/16/2021”

    Rule 746.801(11). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 13, 2023. Correction verified: Jan 6, 2023.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “One infant’s feeding instructions has not been updated since 5/01/2022.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 6, 2023.

Jul 25, 2022: inspection2 deficiencies
  • Maintenance Procedures for Active Play - Monthly Maintenance Checklist

    “The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.”

    Rule 746.4751(b). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 25, 2022.

  • Documentation of Drills

    “The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.”

    Rule 746.5205(4). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 25, 2022.

All 19 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 22, 2026Inspection3 deficiencies cited
Sep 4, 2026Inspection1 deficiency cited
Aug 14, 2026InspectionNo violation found
Aug 13, 2026Report to the stateNo violation found
Nov 18, 2025InspectionNo violation found
Nov 13, 2025Report to the state1 deficiency cited
Oct 10, 2025Inspection3 deficiencies cited
Dec 3, 2024Inspection2 deficiencies cited
Nov 18, 2024Inspection5 deficiencies cited
Jun 4, 2024InspectionNo violation found
May 29, 2024InspectionNo violation found
Mar 22, 2024InspectionNo violation found
Dec 4, 2023Inspection1 deficiency cited
Jan 10, 2023InspectionNo violation found
Dec 30, 2022Inspection5 deficiencies cited
Jul 25, 2022Inspection2 deficiencies cited
May 16, 2022InspectionNo violation found
May 12, 2022Report to the stateNo violation found
Jan 21, 2022InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Feb 25, 2022.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 163 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 3 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 149 child care providers in Lubbock County, the middle value for deficiencies cited in the last three years was 1; this one had 16.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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