Hearth Record

Primrose School at White Rock

A licensed child care center in Dallas, Texas 75218

718 N Buckner Blvd Ste 200, Dallas, Texas 75218. (214) 321-7797.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 2 deficiencies in 2 months of the last 36. Last cited Jan 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

19 inspections on record. The latest, on Jan 30, 2026: no violation found.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jan 22, 2026

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Dec 18, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

2 deficiencies in 2 months of the last 36. Last cited Jan 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Jan 22, 2026: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was left unsupervised on the playground for approximately 5 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 22, 2026. Correction verified: Jan 30, 2026.

Dec 18, 2025: report to the state1 deficiency

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “A caregiver did not use good judgment by encouraging/ provoking a child to hit other children in the classroom who were not listening or were misbehaving. The center did terminate the employee after the immediately incident.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 8, 2026. Correction verified: Jan 15, 2026.

2 deficiencies older than three years
Apr 12, 2023: report to the state1 deficiency

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “A caregiver fed a child the wrong bottle. The bottle was labeled with the child’s full name.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 22, 2023. Correction verified: May 22, 2023.

Jun 17, 2022: inspection1 deficiency

  • Required Records Maintained and Made Available - Infant Feeding Instructions

    “At the time of the inspection 15 infants did not have current feeding instructions available for review.”

    Rule 746.801(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 11, 2022.

All 29 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jan 30, 2026InspectionNo violation found
Jan 23, 2026Report to the stateNo violation found
Jan 22, 2026Report to the state1 deficiency cited
Jan 22, 2026InspectionNo violation found
Jan 20, 2026Report to the stateNo violation found
Jan 15, 2026InspectionNo violation found
Dec 22, 2025InspectionNo violation found
Dec 18, 2025Report to the state1 deficiency cited
Sep 9, 2025InspectionNo violation found
Sep 7, 2025Report to the stateNo violation found
Sep 5, 2025Report to the stateNo violation found
Apr 2, 2025InspectionNo violation found
Feb 25, 2025InspectionNo violation found
Feb 14, 2025Report to the stateNo violation found
May 6, 2024InspectionNo violation found
Oct 27, 2023InspectionNo violation found
Oct 25, 2023Report to the stateNo violation found
Jul 6, 2023InspectionNo violation found
Apr 25, 2023InspectionNo violation found
Apr 12, 2023Report to the state1 deficiency cited
Apr 5, 2023InspectionNo violation found
Jan 25, 2023InspectionNo violation found
Jul 20, 2022InspectionNo violation found
Jul 18, 2022Report to the stateNo violation found
Jun 17, 2022Inspection1 deficiency cited
Apr 13, 2022InspectionNo violation found
Mar 9, 2022InspectionNo violation found
Jan 19, 2022InspectionNo violation found
Dec 1, 2021InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Jul 18, 2022.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 306 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 10 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 2.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
The Children’s Preschool Center1
Studio Bella Explorers at Hexter Elementary0
Studio Bella Explorers at Sanger Elementary3
Primrose School at White Rock This child care provider2
The Modern Tot0
Lake Highlands Baptist Church0
Christys Angels0
Saint Christopher Montessori11
Legacy Kids Academy0
Hai Thi Vo1
Richardson Isd Northwood Hills Elementary2
Richardson Isd- Richardson Terrace Elementary5

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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