Hearth Record

Handprints Child Care 24 LLC

A licensed child care center in Sunnyvale, Texas 75182

2763 N Belt Line Rd, Sunnyvale, Texas 75182. (972) 226-4435.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 12 deficiencies in 6 months of the last 36. Last cited Jun 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

22 inspections on record. The latest, on Aug 12, 2026: no violation found.

Rated High by Texas: Policies Comply with Rules, at the report to the state on Aug 27, 2025

Rated High by Texas: Critical Injury - Contact EMS After Ensuring Supervision of Group, at the report to the state on Aug 27, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

12 deficiencies in 6 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Jun 8, 2026: inspection1 deficiency

  • Annual Sanitation Inspection

    “The operation did not have a current health inspection from the CIty of Dallas.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2026. Correction verified: Jul 9, 2026.

May 11, 2026: inspection2 deficiencies

  • Annual Sanitation Inspection

    “The operation did not have a current health inspection from the CIty of Dallas.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 8, 2026.

  • Maintenance of Building, Grounds and Equipment

    “The restroom in the hallway is out of order and has an odor.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 5, 2026. Correction verified: Jun 1, 2026.

Jan 16, 2026: report to the state3 deficiencies

  • Nutrition and Food Service - Follow Meal Patterns

    “The operation did not ensure that children were served the required minimum meal and snack portions.”

    Rule 746.3301(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2026. Correction verified: Mar 6, 2026.

  • Center Heated, Lighted and Ventilated Properly

    “The front building was not adequately heated. The operation’s heating system was not functioning properly.”

    Rule 746.3407(10). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2026. Correction verified: Mar 6, 2026.

  • Daily Menus - Record Comparable Substitutions

    “The operation did not document meal and snack substitutions.”

    Rule 746.3313(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2026. Correction verified: Mar 6, 2026.

Sep 5, 2025: report to the state2 deficiencies

  • Nutrition and Food Service - Follow Meal Patterns

    “The operation did not adhere to the required meal pattern, as they consistently ran out of the necessary components.”

    Rule 746.3301(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2025. Correction verified: Sep 30, 2025.

  • Daily Menus - Record Comparable Substitutions

    “The operation did not properly document substitutions to the daily meals as required.”

    Rule 746.3313(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2025. Correction verified: Sep 30, 2025.

Aug 27, 2025: report to the state2 deficiencies

  • Policies Comply with Rules

    “The operation did not follow its own policy for handling medical emergencies when a child sustained a severe injury. Their policy requires staff to contact 911 first in the event of a serious medical emergency. Staff failed to implement this step and did not immediately call emergency services.”

    Rule 746.201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2025. Correction verified: Sep 30, 2025.

  • Critical Injury - Contact EMS After Ensuring Supervision of Group

    “A child received a severe injury while in care. The injury required immediate medical treatment, and the operation did not contact emergency medical services.”

    Rule 746.3607(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2025. Correction verified: Sep 30, 2025.

Feb 13, 2025: report to the state2 deficiencies

  • Maintenance of Building, Grounds and Equipment

    “It was determined through interviews and observations that certain areas of the center experience flooding during inclement weather.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 19, 2025. Correction verified: Mar 4, 2025.

  • Center Heated, Lighted and Ventilated Properly

    “During the inspection, certain areas of the center exhibited low temperatures. Two thermostats indicated readings of 60 degrees and 64 degrees, while the external temperature was recorded at below 40 degrees.”

    Rule 746.3407(10). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 13, 2025. Correction verified: Mar 4, 2025.

12 deficiencies older than three years
Aug 17, 2023: report to the state1 deficiency

  • Diaper Changing Steps- Prompt

    “The operation was found deficient with this standard. Based on the pictures and information gathered from the parent, it indicates the child was not changed promptly that caused him to have diaper rash and the caregiver did not provide a report to the parent.”

    Rule 746.3501(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 15, 2023. Correction verified: Sep 18, 2023.

Oct 20, 2022: inspection1 deficiency

  • Documented Annual Training - 6 Hours of annual training required

    “One caregiver did not have the required abuse/neglect training.”

    Rule 746.1309(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2022. Correction verified: Nov 16, 2022.

Oct 19, 2022: report to the state1 deficiency

  • Responsibilities of Caregivers - Share Information with Incoming Caregiver

    “This standard was evaluated as part of an investigation and found to be deficient. The caregiver failed to share information with the incoming caregiver.”

    Rule 746.1203(11). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 16, 2022. Correction verified: Nov 28, 2022.

Sep 15, 2022: inspection3 deficiencies

  • Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers

    “Small toys presenting a choking hazard were present. One child had two pieces stuffed in mouth during the inspection.”

    Rule 746.2501(5). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 15, 2022.

  • Child/ Caregiver Ratio - 13 or More Children

    “The Infant Classroom was out of ratio.”

    Rule 746.1601. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 15, 2022.

  • Floors, ceilings and Walls in Good Repair and Clean

    “PreK Classroom ceiling damaged from weather related flooding. Operation will not use classroom until repairs are completed.”

    Rule 746.3407(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2022. Correction verified: Nov 16, 2022.

Mar 9, 2022: inspection3 deficiencies

  • Child/ Caregiver Ratio - 13 or More Children

    The inspectors’ words, 107 words

    “I observed 11 children who were 18 months-2 years old being supervised by only one caregiver. There must be no more than 9 children per 1 caregiver for children 18-23 months old. One child had been sent over there from the 2 year old class by his caregiver because the child wanted to go. I informed her that he must come back to his own classroom as that caregiver already had too many children in her class without that extra one. CHILD CAREGIVER RATIO MUST BE IN COMPLIANCE BY THE COMPLIANCE DATE INDICATED. A FULL PERMIT WILL NOT BE ISSUED WTIHOUT PROPER CHILD CAREGIVER RATIO IN PLACE.”

    Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 14, 2022. Correction verified: Mar 28, 2022.

  • Nutrition and Food Service - Drinking Water Available and Served

    The inspectors’ words, 95 words

    “I observed the 4 year olds having snack when I arrived. They were having graham crackers and milk. You must ensure a supply of drinking water is always available to each child at every snack, mealtime, and after active play and is served in a safe and sanitary manner. I explained this and the children were given water at that time. I spoke to the person who makes the snacks to send to the classroom and she said she will start sending a pitcher of water as well as milk to the classrooms for snack.”

    Rule 746.3301(f). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 9, 2022. Correction verified: Mar 28, 2022.

  • Safety - Areas Free From Hazards

    “The utility room outside the building has cleaners detergents, plastic liners in there. The room will not lock to keep these hazards inaccessible to the children.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 14, 2022. Correction verified: Mar 28, 2022.

Dec 15, 2021: inspection3 deficiencies

  • Smoke-Detection System

    “The operation had not documented a smoke detector test since 10/13/21. I asked the person in charge to check them while I was there and 2 were not working.”

    Rule 746.5311(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2021. Correction verified: Dec 22, 2021.

  • Fire Drill Monthly - Exit in 3 Minutes

    “The operation has not had a fire drill since October 14, 2021. You must practice a fire drill every month.”

    Rule 746.5205(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 31, 2021. Correction verified: Jan 4, 2022.

  • Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

    “The carbon monoxide detector had not been tested since 10/13/21. The person in charge tested it during the inspection.”

    Rule 746.5537(a)(2). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 15, 2021.

All 34 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 12, 2026InspectionNo violation found
Jun 8, 2026Inspection1 deficiency cited
Jun 5, 2026Report to the stateOutcome pending
May 11, 2026Inspection2 deficiencies cited
Mar 6, 2026InspectionNo violation found
Jan 30, 2026InspectionNo violation found
Jan 16, 2026Report to the state3 deficiencies cited
Sep 30, 2025InspectionNo violation found
Sep 8, 2025InspectionNo violation found
Sep 5, 2025Report to the state2 deficiencies cited
Aug 27, 2025Report to the state2 deficiencies cited
Jul 28, 2025InspectionNo violation found
Jul 24, 2025Report to the stateNo violation found
Feb 13, 2025InspectionNo violation found
Feb 13, 2025Report to the state2 deficiencies cited
Nov 21, 2024InspectionNo violation found
Nov 19, 2024Report to the stateNo violation found
Mar 5, 2024InspectionNo violation found
Aug 28, 2023InspectionNo violation found
Aug 17, 2023Report to the state1 deficiency cited
Jul 27, 2023Report to the stateNo violation found
Jul 5, 2023InspectionNo violation found
Jun 26, 2023Report to the stateNo violation found
Mar 30, 2023InspectionNo violation found
Dec 22, 2022InspectionNo violation found
Dec 13, 2022InspectionNo violation found
Dec 9, 2022Report to the stateNo violation found
Oct 20, 2022Inspection1 deficiency cited
Oct 19, 2022Report to the state1 deficiency cited
Sep 15, 2022Inspection3 deficiencies cited
Mar 28, 2022InspectionNo violation found
Mar 9, 2022Inspection3 deficiencies cited
Jan 5, 2022InspectionNo violation found
Dec 15, 2021Inspection3 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Mar 31, 2022.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 170 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 12 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 12.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Providence Learning Center0
Lisa Coles3
Alphabest @ Sunnyvale ? Sunnyvale0
Handprints Child Care 24 LLC This child care provider12
Childcare Network #2441
Kingdom Kids Preschool1
Roger BenjaminNot given
Saint Christopher Montessori11
Legacy Kids Academy0
Hai Thi Vo1
Richardson Isd Northwood Hills Elementary2
Richardson Isd- Richardson Terrace Elementary5

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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