Heavenly Hands Daycare LLC.
A licensed child care center in Houston, Texas 77051
3918 Rosemont St, Houston, Texas 77051. (832) 974-7690.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 7 deficiencies cited in the last three years Middle in Harris County: 4
- 0 rated High by Texas, its most serious level
- 6 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
6 inspections on record. The latest, on Jan 6, 2026: no violation found.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
7 deficiencies in 2 months of the last 36. Last cited Jan 2025. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jan 24, 2025: inspection2 deficiencies
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Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The loose fill sand in the use zones around the slide was not maintained to six inches.”
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Emergency Evacuation and Relocation Diagram - Posted in Each Room
“The classroom where the children were napping did not have an emergency evacuation diagram. This was corrected when the owner placed an evacuation map in the classroom.”
Jan 17, 2025: assessment1 deficiency
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Report Number of Employees
“A review of the Employees Who Left Employment in 2024 data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.”
Feb 5, 2024: inspection4 deficiencies
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“There was no loose fill installed in any use zone on the playground.”
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Additional Minimum Qualifications for Caregivers - Age Requirement
“Three of the five employee files did not contain proof of high school education or equivalent.”
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Handwashing Sink in Diaper-Changing Area
“The portable sink in the diaper changing area was not functional.”
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Health Statement on File within 1 Week of Admission
“Three of the five children’s records observed did not have physician’s health statements.”
17 deficiencies older than three years
Jul 3, 2023: inspection1 deficiency
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“One out of two directors present had an expired pediatric first aid and cpr certificate.”
Feb 10, 2023: inspection3 deficiencies
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Maintenance of Building, Grounds and Equipment
“The grass has not been maintained at the operation. A medium sized toy was observed coverd by the grass.”
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Safety - Areas Free From Hazards
“There was a large metal pipe, two U-shaped table legs, and a rotted table upside down with the legs sticking up which was accessible to the children in care in the outdoor area. This was corrected at inspection when the director and another caregiver removed the items from the outdoor area.”
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Fire Extinguishers Serviced
“The fire extinguisher located the van read as empty. This was corrected at inspection when the director put a new one in the van.”
Feb 24, 2022: inspection13 deficiencies
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Policies Comply with Rules
The inspectors’ words, 98 words
“The operational policies handbook is incomplete and missing the following from subchapter 746.501: (1)Hours, days, and months of operation; (4)Procedures for dispensing medication or a statement that medication is not dispensed; (22) Procedures for parents to review a copy of the child-care center’s most recent Licensing inspection report and how the parent may access the minimum standards online. (b)You must also inform the parents that: (2)Under the Texas Penal Code any area within 1,000 feet of a child -care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to a harsher penalty.”
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Training Requirements for Employees, Caregivers, and Directors - Orientation
“A caregiver has not completed orientation training.”
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Safety - Areas Free From Hazards
“A caregivers purse was observed sitting in a chair and accessible to the children. Note: The caregiver placed the purse on a shelf, making it inaccessible to children.”
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Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
“The emergency preparedness plan is missing how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments.”
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Fire Drill Monthly - Exit in 3 Minutes
“There operation is not practing fire drills monthly. Documentation shows the last fire drill was conducted on 7/9/2021.”
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Sheltering Drill For Severe Weather-Four times a calendar year
“The operation is not practicing severe weather drills at least four times a year. There is no documentation available for review.”
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Sheltering Drills for Lock-Down-4 times in a calendar year
“The operation is not practicing lock down drills at least four times a year. There is no documentation available for review.”
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Posting Requirements - Daily menu, including all snacks and meals served by the child care center
“The operation does not have the daily food menu posted.”
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Children’s Products- Annual Certification
“The operation has not reviewed the Consumer Product Safety Commission (CPSC) recall list within the past year. Documentation shows the list was reviewed on 7/6/2020.”
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Children’s Records - Admission Information
“A child’s record evaluated was missing the following from their admission record as specified in subchapter 746.605: (8)Permission for transportation; (12) Authorization to obtain emergency medical care and to transport the child for emergency medical treatment; (13) A statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use.”
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Required Personnel Records
The inspectors’ words, 128 words
“A caregivers personnel file is not complete and is missing the following as specified in this subchapter: (1)Documentation showing the dates of the first and last day on the job; (2)Documentation showing how the employee meets the minimum age and education qualifications; (4)A notarized Licensing Affidavit for Applicants for Employment form; (5)A record of training hours; (6)A statement signed and dated by the employee showing he has received a copy of the child-care center s: (A)Operational policies; and (B)Personnel policies; (8)A copy of a photo identification [Medium]; and (10) A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter”
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Posting Requirements - List entitled “Current Employees”--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
“The operation does not have a current staff list posted.”
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Required Personnel Records - Required Affidavit
“The Director is missing a notarized affidavit fro their file.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jan 6, 2026 | Inspection | No violation found |
| Jan 24, 2025 | Inspection | 2 deficiencies cited |
| Jan 17, 2025 | Assessment | 1 deficiency cited |
| Feb 5, 2024 | Inspection | 4 deficiencies cited |
| Jul 3, 2023 | Inspection | 1 deficiency cited |
| Feb 10, 2023 | Inspection | 3 deficiencies cited |
| Feb 24, 2022 | Inspection | 13 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Feb 2, 2021.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 55 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 0 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 7.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Pooh Bear’z Mk#3 | 12 |
| Star of Hope Child Development Center | 1 |
| Heavenly Hands Daycare LLC. This child care provider | 7 |
| Generation One Academy | 8 |
| E and E Childcare and Preschool | 9 |
| Divine Footprints | 4 |
| Sabrina Shanta Hodges | Not given |
| Smart Academy | 3 |
| Reynolds Head Start | 0 |
| Ashlyn Epps | Not given |
| Kids ‘r’ People 2 Inc. | 4 |
| Walkers Day Care | 21 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
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Replies
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Paid listing
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