Hearth Record

Texas Premier Childcare at Amarillo Netplex

A licensed child care center in Amarillo, Texas 79110

3723 SW 58th Ave, Amarillo, Texas 79110. (806) 337-0254.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 28 deficiencies in 13 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

28 deficiencies cited in the last three years

The middle of the 59 child care providers in Randall County had 2.

40 inspections on record. The latest, on Oct 8, 2026: no violation found.

Rated High by Texas: Required Immunizations, at the inspection on Sep 15, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Jul 1, 2026

Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the inspection on Jul 1, 2026

20 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

28 deficiencies in 13 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

28 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 15, 2026: inspection1 deficiency
  • Required Immunizations

    “Two of the ten children’s files reviewed were not up to date on immunizations.”

    Rule 746.613(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2026. Correction verified: Oct 1, 2026.

Jul 1, 2026: inspection2 deficiencies
  • Responsibilities of Caregivers - Know number of children responsible for

    The inspectors’ words, 123 words

    “During the walk-through, one caregiver was not aware of the number of the children responsible for. The caregiver stated that there were 10 children present in the class but there were 11 children present. This was confirmed after the inspector counted the children with the caregiver present in the group and staff reported a child had been in the class for 10 minutes and was not counted. Additionally, another caregiver in another class, reported having 13 children in the group but there were 14 children present. The children in the group were re-counted with by the caregiver with the inspector and there were indeed 14 children in the group/class. One staff was not aware of the ages of the youngest child responsible for.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 14, 2026.

  • Prohibited Punishments - Corporal Punishment

    “A caregiver was overheard making threats of corporal punishment to a child after the child swatted at the caregiver.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2026. Correction verified: Jul 14, 2026.

Jun 22, 2026: report to the state4 deficiencies
  • Director Responsibilities - Employees Supervised

    “Based on evidence obtained a caregiver did not discipline children at naptime appropriately, the director stated that she was aware that naptime was the hardest time for the caregiver, yet did not supervise the employee appropriately, thus leading to the inappropriate use of discipline to children during naptime.”

    Rule 746.1003(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 30, 2026. Correction verified: Aug 7, 2026.

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on video evidence a caregiver did not use good judgement or self-control when becoming frustrated and pushing a horseshoe shaped table towards a child to trap the child in the semicircle of the table, as means of correcting a behavior. Additionally, on two occasions she took a nap mat from a child and threw it across room.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 30, 2026. Correction verified: Aug 7, 2026.

  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “Based on video evidence a caregiver took a toy doll from a child and hit the child with the doll as a means to control a behavior. Additionally, the caregiver pushed their walker into a child and then pushed a cart full of nap equipment into another child.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 30, 2026. Correction verified: Aug 7, 2026.

  • Prohibited Punishments - Grabbing and Pulling

    “Based on video evidence a caregiver grabbed multiple children and pulled them in a rough manner when not following direction from the caregiver. Additionally, after grabbing and pulling them they were then pushed to the ground or slammed down on their bottom.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 30, 2026. Correction verified: Aug 7, 2026.

Jun 18, 2026: report to the state1 deficiency
  • No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers

    “Evidence obtained during the investigation shows that staff have smoked on the operations property.”

    Rule 746.3703(d). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 16, 2026. Correction verified: Jul 29, 2026.

Mar 24, 2026: report to the state1 deficiency
  • Responsibilities of Caregivers - Intervene to ensure each child’s safety

    “A caregiver failed to intervene when a group of children were using equipment inappropriately, which resulted in a child falling and breaking their arm.”

    Rule 746.1205(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 15, 2026. Correction verified: Apr 27, 2026.

Feb 12, 2026: inspection1 deficiency
  • Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup

    “An infant was observed walking around the classroom drinking from their bottle.”

    Rule 746.2419(7). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 12, 2026. Correction verified: Feb 18, 2026.

Dec 15, 2025: inspection1 deficiency
  • Requirements during probation

    “The condition related to caregivers being given a pretest before the review begins and a posttest demonstrating knowledge of minimum standards after a member of the governing body reviews the discipline and guidance subchapter and the operations policies regarding discipline and guidance was not in compliance as not all caregivers had documentation of the pretest and posttest.”

    Rule 745.8641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2025. Correction verified: Dec 23, 2025.

Oct 25, 2025: report to the state2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was left unattended for approximately. 7 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 3, 2025. Correction verified: Nov 6, 2025.

  • Sign-in and Sign-out Tracking System

    “There were several children not signed out on the tracking system. The staff is initialing it with “st” they need to write the staff persons initials.”

    Rule 746.631(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 3, 2025. Correction verified: Nov 6, 2025.

Jul 15, 2025: report to the state1 deficiency
  • Responsibilities of Caregivers - Intervene to ensure each child’s safety

    “Based on evidence obtained during the investigation, a child was left on the playground by themselves for less than a minute. Due to this, the caregiver, nor any other operation staff, had auditory or visual awareness of the child’s ongoing activities. This prevented the caregiver from being able to intervene had it been necessary.”

    Rule 746.1205(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 7, 2025. Correction verified: Aug 15, 2025.

Jul 10, 2025: report to the state6 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on evidence obtained during the investigation, a caregiver did not use good judgement or self-control when she swung a child around causing the child to collide with another child, out of frustration.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

  • AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

    “This standard was found to be deficient as part of a DFPS investigation.”

    Rule 746.1201(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

  • Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation

    “Based on evidence obtained during this investigation, staff did not report suspected abuse, neglect, or exploitation to DFPS.”

    Rule 746.1201(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “Based on evidence obtained during the investigation, a caregiver pushed a child’s head back, roughly, multiple times as a form of discipline.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

  • Prohibited Punishments - Corporal Punishment

    “Based on evidence obtained during an investigation, a caregiver spanked a child multiple times for discipline.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

  • Prohibited Punishments - Grabbing and Pulling

    “Based on evidence obtained during the investigation, a caregiver grabbed a child and pushed and pulled the child while disciplining them.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 11, 2025.

Jul 1, 2025: report to the state3 deficiencies
  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “Based on evidence obtained during the investigation, multiple caregivers have yelled at children while they were in care at the operation.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2025. Correction verified: Aug 6, 2025.

  • Prohibited Punishments - Restrictive device for time out

    “Based on evidence obtained during the investigation, children under two years of age were placed in restrictive devices for time out.”

    Rule 746.2805(8). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2025. Correction verified: Aug 6, 2025.

  • Diaper Changing Steps- Prompt

    “Based on the evidence obtained during the investigation, children’s diapers are not being changed promptly.”

    Rule 746.3501(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2025. Correction verified: Aug 6, 2025.

Jun 11, 2025: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on the evidence obtained during the investigation, a caregiver did not demonstrate good judgment and self-control in the presence of children when the caregiver picked up a child up by one arm causing the child’s elbow to become dislocated.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 11, 2025. Correction verified: Jul 16, 2025.

Jan 31, 2025: inspection1 deficiency
  • Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

    “During the inspection a 6 month old infant was observed sleeping in a swing and was not removed from the swing and placed in a crib promptly. Staff were observed having multiple opportunities to relocate the infant to a crib between their caregiver duties but failed to do so.”

    Rule 746.2426(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2025. Correction verified: Feb 13, 2025.

Nov 8, 2024: inspection1 deficiency
  • Floors, ceilings and Walls in Good Repair and Clean

    “There are multiple pieces of flooring in the 2’s 1 classroom and in the 4’s classroom that are sticking up and pose a tripping hazard.”

    Rule 746.3407(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 15, 2024. Correction verified: Nov 15, 2024.

Apr 25, 2024: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Evidence obtained during the investigation supports the allegation that a caregiver did not use good judgment when they carried an infant to an area where a hot crock-pot was present causing the infant to be burned.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 24, 2024. Correction verified: May 31, 2024.

Mar 7, 2024: inspection1 deficiency
  • Diapering Procedures - Use Disposable Gloves

    “A caregiver was observed changing dipaers/pull ups and did not change their gloves or wash their hands between changing each child’s dipaer/pull up. Additionally, this caregiver was observed having children sit on the floor while changing their pull ups.”

    Rule 746.3505(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 7, 2024. Correction verified: Mar 14, 2024.

1 deficiency older than three years
Nov 16, 2021: inspection1 deficiency
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The last fire inspection conducted took place on 7/21/2020.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2021. Correction verified: Dec 6, 2021.

All 55 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 8, 2026InspectionNo violation found
Oct 5, 2026Report to the stateNo violation found
Oct 1, 2026InspectionNo violation found
Sep 15, 2026Inspection1 deficiency cited
Aug 20, 2026InspectionNo violation found
Aug 7, 2026InspectionNo violation found
Jul 29, 2026InspectionNo violation found
Jul 14, 2026InspectionNo violation found
Jul 1, 2026Inspection2 deficiencies cited
Jun 23, 2026Report to the stateNo violation found
Jun 22, 2026Report to the state4 deficiencies cited
Jun 22, 2026InspectionNo violation found
Jun 18, 2026Report to the state1 deficiency cited
Jun 15, 2026InspectionNo violation found
May 26, 2026InspectionNo violation found
Apr 27, 2026InspectionNo violation found
Mar 24, 2026Report to the state1 deficiency cited
Mar 20, 2026InspectionNo violation found
Feb 18, 2026InspectionNo violation found
Feb 12, 2026Inspection1 deficiency cited
Jan 21, 2026InspectionNo violation found
Dec 15, 2025Inspection1 deficiency cited
Nov 6, 2025InspectionNo violation found
Oct 27, 2025InspectionNo violation found
Oct 25, 2025Report to the state2 deficiencies cited
Oct 9, 2025InspectionNo violation found
Oct 2, 2025InspectionNo violation found
Sep 11, 2025InspectionNo violation found
Aug 15, 2025InspectionNo violation found
Aug 6, 2025InspectionNo violation found
Jul 22, 2025InspectionNo violation found
Jul 16, 2025InspectionNo violation found
Jul 15, 2025Report to the state1 deficiency cited
Jul 10, 2025Report to the state6 deficiencies cited
Jul 10, 2025InspectionNo violation found
Jul 2, 2025InspectionNo violation found
Jul 1, 2025Report to the state3 deficiencies cited
Jun 13, 2025InspectionNo violation found
Jun 11, 2025Report to the state1 deficiency cited
Feb 13, 2025InspectionNo violation found
Jan 31, 2025Inspection1 deficiency cited
Dec 3, 2024InspectionNo violation found
Dec 3, 2024Report to the stateNo violation found
Nov 8, 2024Inspection1 deficiency cited
Oct 31, 2024Report to the stateNo violation found
May 31, 2024InspectionNo violation found
Apr 25, 2024Report to the state1 deficiency cited
Apr 24, 2024InspectionNo violation found
Apr 17, 2024Report to the stateNo violation found
Mar 14, 2024InspectionNo violation found
Mar 7, 2024Inspection1 deficiency cited
Apr 6, 2023InspectionNo violation found
Aug 17, 2022InspectionNo violation found
Nov 16, 2021Inspection1 deficiency cited
Oct 20, 2021Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Dec 31, 2020.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 140 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 15 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 59 child care providers in Randall County, the middle value for deficiencies cited in the last three years was 2; this one had 28.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 59 in Randall County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Pavillard Learning Center8
Kristens Daycare12
Debbie Wilhite0
Lori Bermea8
Texas Premier Childcare at Amarillo Netplex This child care provider28
Bright Minds Academy at Canyon Drive1
Beccas Babies Daycare Center12
Dana White4
Pure Creations17
Carla Kay Pilcher3
Veronica SanchezNot given
Double S Daycare & Preschool1

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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