Texas Premier Childcare at Amarillo Netplex
A licensed child care center in Amarillo, Texas 79110
3723 SW 58th Ave, Amarillo, Texas 79110. (806) 337-0254.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 28 deficiencies cited in the last three years Middle in Randall County: 2
- 23 rated High by Texas, its most serious level (needs attention)
- 40 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
28 deficiencies cited in the last three years
The middle of the 59 child care providers in Randall County had 2.
40 inspections on record. The latest, on Oct 8, 2026: no violation found.
Rated High by Texas: Required Immunizations, at the inspection on Sep 15, 2026
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Jul 1, 2026
Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the inspection on Jul 1, 2026
20 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
28 deficiencies in 13 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 15, 2026: inspection1 deficiency
-
Required Immunizations
“Two of the ten children’s files reviewed were not up to date on immunizations.”
Jul 1, 2026: inspection2 deficiencies
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Responsibilities of Caregivers - Know number of children responsible for
The inspectors’ words, 123 words
“During the walk-through, one caregiver was not aware of the number of the children responsible for. The caregiver stated that there were 10 children present in the class but there were 11 children present. This was confirmed after the inspector counted the children with the caregiver present in the group and staff reported a child had been in the class for 10 minutes and was not counted. Additionally, another caregiver in another class, reported having 13 children in the group but there were 14 children present. The children in the group were re-counted with by the caregiver with the inspector and there were indeed 14 children in the group/class. One staff was not aware of the ages of the youngest child responsible for.”
-
Prohibited Punishments - Corporal Punishment
“A caregiver was overheard making threats of corporal punishment to a child after the child swatted at the caregiver.”
Jun 22, 2026: report to the state4 deficiencies
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Director Responsibilities - Employees Supervised
“Based on evidence obtained a caregiver did not discipline children at naptime appropriately, the director stated that she was aware that naptime was the hardest time for the caregiver, yet did not supervise the employee appropriately, thus leading to the inappropriate use of discipline to children during naptime.”
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on video evidence a caregiver did not use good judgement or self-control when becoming frustrated and pushing a horseshoe shaped table towards a child to trap the child in the semicircle of the table, as means of correcting a behavior. Additionally, on two occasions she took a nap mat from a child and threw it across room.”
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Prohibited Punishments - No Harsh, Cruel or Unusual
“Based on video evidence a caregiver took a toy doll from a child and hit the child with the doll as a means to control a behavior. Additionally, the caregiver pushed their walker into a child and then pushed a cart full of nap equipment into another child.”
-
Prohibited Punishments - Grabbing and Pulling
“Based on video evidence a caregiver grabbed multiple children and pulled them in a rough manner when not following direction from the caregiver. Additionally, after grabbing and pulling them they were then pushed to the ground or slammed down on their bottom.”
Jun 18, 2026: report to the state1 deficiency
-
No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers
“Evidence obtained during the investigation shows that staff have smoked on the operations property.”
Mar 24, 2026: report to the state1 deficiency
-
Responsibilities of Caregivers - Intervene to ensure each child’s safety
“A caregiver failed to intervene when a group of children were using equipment inappropriately, which resulted in a child falling and breaking their arm.”
Feb 12, 2026: inspection1 deficiency
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Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
“An infant was observed walking around the classroom drinking from their bottle.”
Dec 15, 2025: inspection1 deficiency
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Requirements during probation
“The condition related to caregivers being given a pretest before the review begins and a posttest demonstrating knowledge of minimum standards after a member of the governing body reviews the discipline and guidance subchapter and the operations policies regarding discipline and guidance was not in compliance as not all caregivers had documentation of the pretest and posttest.”
Oct 25, 2025: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unattended for approximately. 7 minutes.”
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Sign-in and Sign-out Tracking System
“There were several children not signed out on the tracking system. The staff is initialing it with “st” they need to write the staff persons initials.”
Jul 15, 2025: report to the state1 deficiency
-
Responsibilities of Caregivers - Intervene to ensure each child’s safety
“Based on evidence obtained during the investigation, a child was left on the playground by themselves for less than a minute. Due to this, the caregiver, nor any other operation staff, had auditory or visual awareness of the child’s ongoing activities. This prevented the caregiver from being able to intervene had it been necessary.”
Jul 10, 2025: report to the state6 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on evidence obtained during the investigation, a caregiver did not use good judgement or self-control when she swung a child around causing the child to collide with another child, out of frustration.”
-
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was found to be deficient as part of a DFPS investigation.”
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Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
“Based on evidence obtained during this investigation, staff did not report suspected abuse, neglect, or exploitation to DFPS.”
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Prohibited Punishments - No Harsh, Cruel or Unusual
“Based on evidence obtained during the investigation, a caregiver pushed a child’s head back, roughly, multiple times as a form of discipline.”
-
Prohibited Punishments - Corporal Punishment
“Based on evidence obtained during an investigation, a caregiver spanked a child multiple times for discipline.”
-
Prohibited Punishments - Grabbing and Pulling
“Based on evidence obtained during the investigation, a caregiver grabbed a child and pushed and pulled the child while disciplining them.”
Jul 1, 2025: report to the state3 deficiencies
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Prohibited Punishments - Humiliating, Rejecting, Yelling
“Based on evidence obtained during the investigation, multiple caregivers have yelled at children while they were in care at the operation.”
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Prohibited Punishments - Restrictive device for time out
“Based on evidence obtained during the investigation, children under two years of age were placed in restrictive devices for time out.”
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Diaper Changing Steps- Prompt
“Based on the evidence obtained during the investigation, children’s diapers are not being changed promptly.”
Jun 11, 2025: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on the evidence obtained during the investigation, a caregiver did not demonstrate good judgment and self-control in the presence of children when the caregiver picked up a child up by one arm causing the child’s elbow to become dislocated.”
Jan 31, 2025: inspection1 deficiency
-
Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
“During the inspection a 6 month old infant was observed sleeping in a swing and was not removed from the swing and placed in a crib promptly. Staff were observed having multiple opportunities to relocate the infant to a crib between their caregiver duties but failed to do so.”
Nov 8, 2024: inspection1 deficiency
-
Floors, ceilings and Walls in Good Repair and Clean
“There are multiple pieces of flooring in the 2’s 1 classroom and in the 4’s classroom that are sticking up and pose a tripping hazard.”
Apr 25, 2024: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Evidence obtained during the investigation supports the allegation that a caregiver did not use good judgment when they carried an infant to an area where a hot crock-pot was present causing the infant to be burned.”
Mar 7, 2024: inspection1 deficiency
-
Diapering Procedures - Use Disposable Gloves
“A caregiver was observed changing dipaers/pull ups and did not change their gloves or wash their hands between changing each child’s dipaer/pull up. Additionally, this caregiver was observed having children sit on the floor while changing their pull ups.”
1 deficiency older than three years
Nov 16, 2021: inspection1 deficiency
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The last fire inspection conducted took place on 7/21/2020.”
All 55 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 8, 2026 | Inspection | No violation found |
| Oct 5, 2026 | Report to the state | No violation found |
| Oct 1, 2026 | Inspection | No violation found |
| Sep 15, 2026 | Inspection | 1 deficiency cited |
| Aug 20, 2026 | Inspection | No violation found |
| Aug 7, 2026 | Inspection | No violation found |
| Jul 29, 2026 | Inspection | No violation found |
| Jul 14, 2026 | Inspection | No violation found |
| Jul 1, 2026 | Inspection | 2 deficiencies cited |
| Jun 23, 2026 | Report to the state | No violation found |
| Jun 22, 2026 | Report to the state | 4 deficiencies cited |
| Jun 22, 2026 | Inspection | No violation found |
| Jun 18, 2026 | Report to the state | 1 deficiency cited |
| Jun 15, 2026 | Inspection | No violation found |
| May 26, 2026 | Inspection | No violation found |
| Apr 27, 2026 | Inspection | No violation found |
| Mar 24, 2026 | Report to the state | 1 deficiency cited |
| Mar 20, 2026 | Inspection | No violation found |
| Feb 18, 2026 | Inspection | No violation found |
| Feb 12, 2026 | Inspection | 1 deficiency cited |
| Jan 21, 2026 | Inspection | No violation found |
| Dec 15, 2025 | Inspection | 1 deficiency cited |
| Nov 6, 2025 | Inspection | No violation found |
| Oct 27, 2025 | Inspection | No violation found |
| Oct 25, 2025 | Report to the state | 2 deficiencies cited |
| Oct 9, 2025 | Inspection | No violation found |
| Oct 2, 2025 | Inspection | No violation found |
| Sep 11, 2025 | Inspection | No violation found |
| Aug 15, 2025 | Inspection | No violation found |
| Aug 6, 2025 | Inspection | No violation found |
| Jul 22, 2025 | Inspection | No violation found |
| Jul 16, 2025 | Inspection | No violation found |
| Jul 15, 2025 | Report to the state | 1 deficiency cited |
| Jul 10, 2025 | Report to the state | 6 deficiencies cited |
| Jul 10, 2025 | Inspection | No violation found |
| Jul 2, 2025 | Inspection | No violation found |
| Jul 1, 2025 | Report to the state | 3 deficiencies cited |
| Jun 13, 2025 | Inspection | No violation found |
| Jun 11, 2025 | Report to the state | 1 deficiency cited |
| Feb 13, 2025 | Inspection | No violation found |
| Jan 31, 2025 | Inspection | 1 deficiency cited |
| Dec 3, 2024 | Inspection | No violation found |
| Dec 3, 2024 | Report to the state | No violation found |
| Nov 8, 2024 | Inspection | 1 deficiency cited |
| Oct 31, 2024 | Report to the state | No violation found |
| May 31, 2024 | Inspection | No violation found |
| Apr 25, 2024 | Report to the state | 1 deficiency cited |
| Apr 24, 2024 | Inspection | No violation found |
| Apr 17, 2024 | Report to the state | No violation found |
| Mar 14, 2024 | Inspection | No violation found |
| Mar 7, 2024 | Inspection | 1 deficiency cited |
| Apr 6, 2023 | Inspection | No violation found |
| Aug 17, 2022 | Inspection | No violation found |
| Nov 16, 2021 | Inspection | 1 deficiency cited |
| Oct 20, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Dec 31, 2020.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 140 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 15 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 59 child care providers in Randall County, the middle value for deficiencies cited in the last three years was 2; this one had 28.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Pavillard Learning Center | 8 |
| Kristens Daycare | 12 |
| Debbie Wilhite | 0 |
| Lori Bermea | 8 |
| Texas Premier Childcare at Amarillo Netplex This child care provider | 28 |
| Bright Minds Academy at Canyon Drive | 1 |
| Beccas Babies Daycare Center | 12 |
| Dana White | 4 |
| Pure Creations | 17 |
| Carla Kay Pilcher | 3 |
| Veronica Sanchez | Not given |
| Double S Daycare & Preschool | 1 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.