Hearth Record

Pooh’s Playhouse Learning Center

A licensed child care home in Dallas, Texas 75238

11310 Quail Run St, Dallas, Texas 75238. (214) 897-2130.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 9 deficiencies in 4 months of the last 36. Last cited Jun 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

13 inspections on record. The latest, on Jun 29, 2026: 1 deficiency cited.

Rated High by Texas: Required Immunizations, at the inspection on Jul 2, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 4 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jun 29, 2026: inspection1 deficiency

  • Children’s Products- Posting of CPSC website

    “Documentation reviewed during the inspection showed the operation’s Children’s Products Certification form was last completed on 10/25/2023. This was corrected at inspection.”

    Rule 747.3935(c). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 29, 2026.

Jul 2, 2025: inspection5 deficiencies

  • Required Immunizations

    “One child enrolled does not have immunizations on file.”

    Rule 747.613(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2025. Correction verified: Jul 15, 2025.

  • Children Handwashing Before Eating

    “Children ate snack and lunch. They were not prompted to wash their hands before.”

    Rule 747.3213(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 2, 2025. Correction verified: Jul 15, 2025.

  • Children Handwashing After Outdoor Activities

    “Children were not prompted to wash their hands after coming in from outside.”

    Rule 747.3213(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 2, 2025. Correction verified: Jul 15, 2025.

  • Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal

    “The fire extinguisher for the home is not in proper working order. The extinguisher is not charged.”

    Rule 747.5103. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2025. Correction verified: Jul 15, 2025.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “Feeding instructions for one infant that is not on table food were last updated at the time of enrollment, December, 2024.”

    Rule 747.2321(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2025. Correction verified: Jul 15, 2025.

Sep 13, 2024: inspection1 deficiency

  • Records Maintained and Made Available - Safety Drills Documentation

    “Documentation for inspecting fire extinguishers, smoke detectors, and carbon monoxide detectors for the 2024 calendar year were not available.”

    Rule 747.801(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 1, 2024. Correction verified: Oct 14, 2024.

Aug 27, 2024: inspection2 deficiencies

  • Measurement of Use Zone for Swings - in Front and Rear

    “The swing set in the backyard does not have a proper use zone.”

    Rule 747.4607(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2024. Correction verified: Sep 13, 2024.

  • Records Maintained and Made Available - Safety Drills Documentation

    “Documentation for fire drills, severe weather drills, lock down drills, inspecting fire extinguishers, smoke detectors, and carbon monoxide detectors for the 2024 calendar year were not available.”

    Rule 747.801(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 6, 2024. Correction verified: Sep 13, 2024.

10 deficiencies older than three years
May 31, 2023: inspection4 deficiencies

  • Smoke-Detection System

    “The operation did not have a smoke detector in a area children will use.”

    Rule 747.5111. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 8, 2023.

  • Safety - Areas Free From Hazards

    “The operation did not have outlet in covers in the rooms children will use.”

    Rule 747.3501. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 8, 2023.

  • Mounting of Fire Extinguishers

    “The operation did not have a mounted fire extinguisher.”

    Rule 747.5105. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 8, 2023.

  • Electric or Battery Operated CO Detection System- One for Each Level of Every Building

    “The operation did not have a carbon monoxide on both levels of the home.”

    Rule 747.5335(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 8, 2023.

Nov 21, 2022: inspection1 deficiency

  • Primary Caregiver Annual Training -30 Hours Required

    “The director is missing 12 hours of the required annual training hours from 7/28/21-7/28/22.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 9, 2022. Correction verified: Dec 5, 2022.

Nov 14, 2022: report to the state5 deficiencies

  • Field Trips - Ensure Safety

    “The operation provided unauthorized field trip on more than one occasion.”

    Rule 747.2901(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 3, 2023. Correction verified: Jan 19, 2023.

  • Interference with an investigation

    “The director provided false contact information for parents on admission forms.”

    Rule HRC42.04412(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 3, 2023. Correction verified: Jan 19, 2023.

  • Child Passenger Safety Seat System - Must Use for Each Child in When Transporting and be Properly Installed

    “Three parents were called, and they stated car seats were not left at the operation days field trips were conducted.”

    Rule 747.5407(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 3, 2023. Correction verified: Jan 19, 2023.

  • Sign-in and Sign-out Logs Maintained

    “The operation did not have sign in and out logs for all operating days.”

    Rule 747.635(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 21, 2022. Correction verified: Dec 2, 2022.

  • Notification of Additional Services Offered

    “The operation did not notify licensing to add transportation to permit.”

    Rule 747.301(6). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 3, 2023. Correction verified: Jan 19, 2023.

All 16 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jun 29, 2026Inspection1 deficiency cited
Mar 16, 2026InspectionNo violation found
Mar 13, 2026Report to the stateNo violation found
Jul 15, 2025InspectionNo violation found
Jul 2, 2025Inspection5 deficiencies cited
Jun 30, 2025Report to the stateNo violation found
Sep 13, 2024Inspection1 deficiency cited
Aug 27, 2024Inspection2 deficiencies cited
Nov 30, 2023InspectionNo violation found
Oct 25, 2023InspectionNo violation found
Jun 8, 2023InspectionNo violation found
May 31, 2023Inspection4 deficiencies cited
Jan 19, 2023InspectionNo violation found
Nov 21, 2022Inspection1 deficiency cited
Nov 14, 2022Report to the state5 deficiencies cited
Jan 20, 2022InspectionNo violation found

Is it licensed?

  • Licensed Child-Care Home, permit issued Jan 7, 2021.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 3 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Richardson Isd Wallace Elementary2
Richardson Isd Northlake Elementary3
Marina Interial2
Ur Power Kids5
Pooh’s Playhouse Learning Center This child care provider9
Kiddie Kraft Preschool,llc10
Petite Lumiere Preparatory School5
The Goddard School of Dallas Lake Highlands0
The Day School at Grace Church Lake Highlands1
St James Episcopal Montessori School1
Lake Highlands Presbyterian Cdc40
Bethel Early Learning Center12

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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