Hearth Record

Small Hands Big Hopes Academy

A licensed child care center in Palmview, Texas 78572

611 Showers Rd, Palmview, Texas 78572. (956) 599-9790.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 8 deficiencies in 4 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 deficiencies cited in the last three years

The middle of the 479 child care providers in Hidalgo County had 3.

16 inspections on record. The latest, on Sep 16, 2026: no violation found.

Rated High by Texas: Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible, at the inspection on Sep 11, 2026

Rated High by Texas: Infant May Not Sleep in a Restrictive Device, at the inspection on Oct 23, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

8 deficiencies in 4 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 11, 2026: inspection5 deficiencies
  • Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

    “Two children under 12 months were asleep in rockers.”

    Rule 746.2426(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 16, 2026.

  • Adequate Lighting During Naptime

    “Lights in the infant room were off during naptime, there was insufficient light to view the room and the children present in the room.”

    Rule 746.2911. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 16, 2026.

  • Maintenance of Building, Grounds and Equipment

    “Animals dropping were observed on the ground of the playground. Note: This was corrected during inspection when provider clean up the area.”

    Rule 746.3407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 11, 2026.

  • Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement

    “A four year old child was awake and placed on a high chair after waking from naptime.”

    Rule 746.2603(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 16, 2026.

  • Required Personnel Records -Training Hours

    “Three out of four staff records reviewed are missing training certificates for health and safety related topics.”

    Rule 746.901(6). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2026. Correction verified: Sep 22, 2026.

Sep 29, 2025: inspection1 deficiency
  • Required Personnel Records

    “Four staff files were reviewed. Two files are missing preemployment affidavit (Form 2912), one file is missing valid high school diploma and one file is missing SIDS/Shaken Baby training certificate.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 9, 2025. Correction verified: Oct 23, 2025.

Oct 23, 2024: inspection1 deficiency
  • Infant May Not Sleep in a Restrictive Device

    “An infant was observed asleep on a floor bouncer for an undetermined amount of time. Note: The caregiver moved the infant to a crib during the inspection.”

    Rule 746.2426(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 23, 2024. Correction verified: Nov 7, 2024.

Jun 17, 2024: inspection1 deficiency
  • Required Records Maintained and Made Available - Personnel and Training Records

    “The director did not have a complete training record available for review at the operation.”

    Rule 746.801(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2024. Correction verified: Jun 18, 2024.

15 deficiencies older than three years
Apr 19, 2023: inspection2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Proper supervision was not established as there was only one caregiver in the building caring for 10 children of varying ages. The children were divided into two groups and in different rooms. The caregiver was observed in the infant room supervising 5 children and leaving 5 other children in the pre-k area unsupervised. This prevented the caregiver from having adequate physical proximity and auditory or visual awareness of each child in care.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 19, 2023. Correction verified: May 4, 2023.

  • Child/Caregiver Ratio - 12 or Fewer Children

    “Ratios were not met when a caregiver was caring for a total of 10 children of varying ages. The ages of the children were One infant, and Nine children between 18 months-4 years of age. According to the ratio chart when 12 or fewer children are present two caregivers were required with the group of children based on the number of children and age of children.”

    Rule 746.1701. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 19, 2023. Correction verified: May 4, 2023.

Oct 24, 2022: inspection4 deficiencies
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver was allowed to be present in the operation and have director contact with children in care prior to the operation receiving notice from the CBCU (Centralized Background Check Unit) regarding the person s eligibility. Note: The Person left the operation during the inspection.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2022. Correction verified: Oct 24, 2022.

  • Children Handwashing Before Eating

    “A group of children of varying ages did not have their hands washed before eating the morning snack. NOTE: This was addressed during inspection and children’s hands were washed.”

    Rule 746.3417(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2022. Correction verified: Nov 10, 2022.

  • Screen Time Activities - Not Used for Under Two

    “A group of children including a child under the age of 2 were watching television during breakfast.”

    Rule 746.2207(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2022. Correction verified: Nov 10, 2022.

  • Required Records Maintained and Made Available - Children’s Records

    “There were no records available for review for two children in care. 3 of 5 children’s immunization records reviewed were not current. Note: The records missing for the two children were brought to the center and were reviewed.”

    Rule 746.801(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2022. Correction verified: Nov 10, 2022.

Dec 29, 2021: inspection1 deficiency
  • Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner

    “Soiled diapers were being disposed of in a trash can with no lid/cover in the infant room. Note: This was CORRECTED during the inspection as the trash can was replaced with one that had a lid.”

    Rule 746.3505(f). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 29, 2021.

Dec 16, 2021: inspection2 deficiencies
  • Responsibilities of Caregivers- Supervision of Children

    “Proper supervision was not established as there was only one caregiver in the building caring for 11 children of varying ages. The children were divided into two groups and in different rooms. Four infants and a toddler were observed in the infant room. Four toddlers and two pre-k children were observed in the pre-k area asleep on floor mats. The caregiver was observed in the infant room leaving the children in the pre-k area unsupervised.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2021. Correction verified: Dec 29, 2021.

  • Child/Caregiver Ratio - 12 or Fewer Children

    “Ratios were not met when a caregiver was caring for a total of 11 children of varying ages. The ages of the children were Four infants 0-17 months old, and Seven children between 18 months-4 years of age. According to the ratio chart two caregivers were required with the group of children based on the number of children in each age category.”

    Rule 746.1701. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2021. Correction verified: Dec 29, 2021.

Nov 30, 2021: inspection6 deficiencies
  • No Blocked or Locked Doors as Exits

    “A designated fire exit door was blocked with children’s equipment. Note: This was addressed with director and the equipment was removed.”

    Rule 746.5209(c). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2021. Correction verified: Dec 16, 2021.

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “A caregiver did not have current training in pediatric first aid with rescue breathing and choking.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 7, 2021. Correction verified: Dec 7, 2021.

  • Each Caregiver and the Director Must Have Current Training in pediatric CPR

    “A caregiver did not have current training in pediatric cardiopulmonary resuscitation (CPR).”

    Rule 746.1315(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 7, 2021. Correction verified: Dec 7, 2021.

  • Safety - Areas Free From Hazards

    “A small television in the infant room was not anchored or strapped to prevent from tipping over. A sand box in the outdoor area was not properly maintained as the sand box was filled with standing water. Note: The television was removed and stored away. The sand box containing water was emptied during the inspection.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2021. Correction verified: Dec 16, 2021.

  • Written Operational Policies - Benefits

    The inspectors’ words, 122 words

    “The operational policies reviewed were missing the following information: Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities) your policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physicalactivities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.”

    Rule 746.501(a)(18)(A). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 7, 2021. Correction verified: Dec 7, 2021.

  • Required Personnel Records

    “A caregiver’s record was not available for review during the inspection. 1 of 3 records reviewed was missing the caregiver’s education documentation.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 8, 2021. Correction verified: Dec 16, 2021.

All 16 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 16, 2026InspectionNo violation found
Sep 11, 2026Inspection5 deficiencies cited
May 26, 2026InspectionNo violation found
May 22, 2026InspectionNo violation found
Sep 29, 2025Inspection1 deficiency cited
Nov 7, 2024InspectionNo violation found
Oct 23, 2024Inspection1 deficiency cited
Jun 17, 2024Inspection1 deficiency cited
Oct 23, 2023InspectionNo violation found
May 4, 2023InspectionNo violation found
Apr 19, 2023Inspection2 deficiencies cited
Nov 10, 2022InspectionNo violation found
Oct 24, 2022Inspection4 deficiencies cited
Dec 29, 2021Inspection1 deficiency cited
Dec 16, 2021Inspection2 deficiencies cited
Nov 30, 2021Inspection6 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Nov 24, 2020.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 31 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 479 child care providers in Hidalgo County, the middle value for deficiencies cited in the last three years was 3; this one had 8.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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