Hearth Record

Primrose School of N. Richardson @ Lookout

A licensed child care center in Richardson, Texas 75082

2425 N Plano Rd, Richardson, Texas 75082. (469) 514-2670.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 3 deficiencies in 2 months of the last 36. Last cited Dec 2025. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

13 inspections on record. The latest, on Jun 30, 2026: no violation found.

Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Dec 17, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

3 deficiencies in 2 months of the last 36. Last cited Dec 2025. Most serious: High. The last 3 years, to Nov 2, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Dec 17, 2025: inspection2 deficiencies

  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “There was one caregiver in a classroom with children without an active background check. The operation removed the caregiver from the classroom and ran a background check on the caregiver.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2025. Correction verified: Dec 17, 2025.

  • Immunization Records, Exceptions, and Exemptions Current

    “Two of the ten children immunization records reviewed were not current in immunizations.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 2, 2026. Correction verified: Jan 5, 2026.

Feb 28, 2024: inspection1 deficiency

  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “There was a caregiver that did not have the required 24 annual training hours.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 28, 2024. Correction verified: Mar 20, 2024.

3 deficiencies older than three years
Mar 8, 2023: inspection1 deficiency

  • Written Feeding Instructions - Review and Update Every 30 Days

    “Infants not yet on table food did not have a current feeding schedule.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 29, 2023. Correction verified: Mar 14, 2023.

Mar 4, 2022: report to the state1 deficiency

  • Responsibilities of Caregivers- Supervision of Children

    “A three year old child was left on the playground for a brief period of time. The classroom was entering the building and a child went over to the side of the building. The child’s other teacher was walking in the front door and saw the child and brought them to the class.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 18, 2022. Correction verified: Mar 21, 2022.

Feb 9, 2022: inspection1 deficiency

  • Requirement of Gas Leak Inspection

    “The operation did not have a current gas inspection.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2022. Correction verified: Feb 23, 2022.

All 20 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jun 30, 2026InspectionNo violation found
Jun 29, 2026Report to the stateNo violation found
Dec 17, 2025Inspection2 deficiencies cited
Aug 28, 2025InspectionNo violation found
Aug 25, 2025Report to the stateNo violation found
Jan 22, 2025InspectionNo violation found
Jul 19, 2024InspectionNo violation found
Jul 19, 2024Report to the stateNo violation found
Feb 28, 2024Inspection1 deficiency cited
Dec 7, 2023InspectionNo violation found
Dec 6, 2023Report to the stateNo violation found
May 26, 2023InspectionNo violation found
May 25, 2023Report to the stateNo violation found
Mar 8, 2023Inspection1 deficiency cited
Mar 21, 2022InspectionNo violation found
Mar 7, 2022InspectionNo violation found
Mar 4, 2022Report to the state1 deficiency cited
Feb 9, 2022Inspection1 deficiency cited
Nov 22, 2021InspectionNo violation found
Nov 19, 2021Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Jun 30, 2020.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 282 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 7 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 3.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Rainbow Connection Preschool0
Primrose School of N. Richardson @ Lookout This child care provider3
The Pillars Christian Learning Center16
Saint Christopher Montessori11
Legacy Kids Academy0
Hai Thi Vo1
Richardson Isd Northwood Hills Elementary2
Richardson Isd- Richardson Terrace Elementary5
Richardson Isd O. Henry Elementary0
Storytime Overnight Child Care Services LLC0
Kings and Queens Court8
Little Tots Nursery3

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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