The Parent Helper Daycare & Learning Center

A licensed child care center in Dallas, Texas 75224

3939 S Polk St Ste 110, Dallas, Texas 75224. (214) 272-3822.

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

26 deficiencies cited in the last three years Middle in Dallas County: 2
5 rated High by Texas, its most serious level (needs attention)
16 inspections on record
Not star-rated Texas Rising Star rating

The last 24 months 26 deficiencies in 9 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

26 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

16 inspections on record. The latest, on Sep 15, 2026: 1 deficiency cited.

Rated High by Texas: Franchise Tax Delinquent, at the assessment on Sep 15, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Jun 25, 2026

Rated High by Texas: Basic Requirements for Infants - Never Unsupervised, at the inspection on Nov 24, 2025

2 more rated High; all are listed below.

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

26 deficiencies in 9 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

26 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Sep 15, 2026: assessment1 deficiency

Franchise Tax Delinquent

“Operation is not maintaining compliance with their governing body entity requirements.”

Rule 745.247. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2026. Correction verified: Oct 20, 2026.

Jun 25, 2026: inspection4 deficiencies

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“A child was observed asleep in a room alone.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 25, 2026. Correction verified: Jul 10, 2026.
Transportation Safety Training -Director and Employee Complete 2 Hours Annually

“An individual who did not have current transportation training transported children in care of the operation to a field trip destination.”

Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 25, 2026. Correction verified: Jul 10, 2026.
Children Not Required to Sleep - May Not Confine in a Restrictive Device

“A child was observed asleep in a highchair.”

Rule 746.2905(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 25, 2026. Correction verified: Jul 10, 2026.
Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat

“A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.”

Rule 746.5607(d). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 25, 2026. Correction verified: Jul 10, 2026.

Jan 16, 2026: assessment1 deficiency

Report Number of Employees

“Annual report has not been completed and submitted by required due date.”

Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 21, 2026. Correction verified: Jan 23, 2026.

Nov 24, 2025: inspection2 deficiencies

Basic Requirements for Infants - Never Unsupervised

“An infant was observed wandering off outside to the infant room during the inspection.”

Rule 746.2401(7). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 24, 2025.
Child/ Caregiver Ratio - 13 or More Children

“Caregiver in the infant room was observed supervising seven infant children.”

Rule 746.1601. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 24, 2025.

Aug 18, 2025: inspection3 deficiencies

Each Caregiver and the Director Must Have Current Training in pediatric CPR

“Two staff files do not have current pediatric CPR training.”

Rule 746.1315(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Aug 26, 2025.
Maintenance of Building, Grounds and Equipment

“Shelving and furniture in the infant classroom appears stained and soiled.”

Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 25, 2025. Correction verified: Aug 26, 2025.
Documentation of Drills

“Fire drills were not documented for the months of June and July.”

Rule 746.5205(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 21, 2025. Correction verified: Sep 5, 2025.

Sep 18, 2024: inspection3 deficiencies

Safety Requirements for Play Yards - Size of Mesh Openings

“There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.”

Rule 746.2411(2)(G). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2024. Correction verified: Oct 7, 2024.
Child/ Caregiver Ratio - 13 or More Children

“One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2024. Correction verified: Oct 7, 2024.
Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib

“One crib in the 0-11 month classroom does not have a snugly fitting mattress.”

Rule 746.2409(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2024. Correction verified: Oct 7, 2024.

Apr 8, 2024: report to the state1 deficiency

Child/ Caregiver Ratio - 13 or More Children

“This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2024. Correction verified: Jun 13, 2024.

Mar 11, 2024: inspection1 deficiency

Chairs - Safety Straps Used if Required by Manufacturer

“A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”

Rule 746.4501(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 26, 2024. Correction verified: Apr 3, 2024.

Feb 28, 2024: inspection10 deficiencies

Electronic Child Safety Alarm - is equipped in each vehicle

“A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.”

Rule 746.5625(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 1, 2024. Correction verified: Apr 3, 2024.
Child/ Caregiver Ratio - 13 or More Children

“The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 11, 2024.
Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm’s Length of Child

“A caregiver was observed turning away from the diaper changing table while an infant was on the table.”

Rule 746.3503(c)(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 11, 2024.
Diapering Procedures - Caregiver’s Hands Washed

“A caregiver was observed not washing their hands after diaper changing.”

Rule 746.3505(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 11, 2024.
Diapering Procedures - Wash Infant’s Hands

“Infant’s hands were not washed after diaper changing.”

Rule 746.3505(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 11, 2024.
Required Admission Information - Emergency Contact

“Complete emergency contact information was not available for five of the five children’s records reviewed.”

Rule 746.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 5, 2024. Correction verified: Mar 11, 2024.
Chairs - Safety Straps Used if Required by Manufacturer

“A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”

Rule 746.4501(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 5, 2024. Correction verified: Mar 11, 2024.
Required Admission Information - Physician Information

“One of the five children’s records reviewed did not have completed information for a physician or emergency care facility.”

Rule 746.605(11). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 5, 2024. Correction verified: Mar 11, 2024.
Health Statement on File within 1 Week of Admission

“Four of the five children’s records reviewed that have attended the operation for at least 12 months do not have a health statement.”

Rule 746.611(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 20, 2024. Correction verified: Apr 3, 2024.
Required Personnel Records - Required Affidavit

“Two of the five personnel files reviewed do not have a notarized affidavit on file.”

Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 5, 2024. Correction verified: Mar 11, 2024.

24 deficiencies older than three years

Apr 27, 2023: inspection8 deficiencies

Required Equipment in Vehicles - List of Children

“There was no list of names available for children being transported by the operation.”

Rule 746.5617(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 5, 2023.
Training Requirements for Employees, Caregivers, and Directors - Orientation

“5 of 5 staff files reviewed did not include orientation training.”

Rule 746.1301(a)(1)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 5, 2023.
Training Requirements for Employees, Caregivers, and Directors - Transportation training

“There was no transportation training on file for the individual responsible for transporting children in care.”

Rule 746.1301(a)(7)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 5, 2023.
Food Allergy Emergency Plan Signed by Parents and Health Care Professional

“A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.”

Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 4, 2023.
Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

“The operation’s emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments”

Rule 746.5202(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 5, 2023.
Immunization Records, Exceptions, and Exemptions Current

“1 of 6 student files reviewed did not include current immunization records.”

Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 5, 2023.
Documentation of Drills

“There was no current record of monthly fire drills.”

Rule 746.5205(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 4, 2023.
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

“There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.”

Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 4, 2023. Correction verified: May 4, 2023.

Jun 24, 2022: assessment3 deficiencies

Responsibilities of Caregivers - Know Children’s Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child’s age available.”

Rule 746.1203(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2022. Correction verified: Jun 27, 2022.
Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2022. Correction verified: Jun 27, 2022.
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Rule 746.2421(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2022. Correction verified: Jul 12, 2022.

Jun 13, 2022: inspection4 deficiencies

Responsibilities of Caregivers - Know Children’s Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child’s age available.”

Rule 746.1203(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 17, 2022. Correction verified: Jun 24, 2022.
Infant Care Area Furnishings and Equipment -Use of Safety Straps

“Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.”

Rule 746.2407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 13, 2022.
Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 17, 2022. Correction verified: Jun 24, 2022.
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Rule 746.2421(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 17, 2022. Correction verified: Jun 24, 2022.

Jun 10, 2022: inspection6 deficiencies

Requirements for Feeding Infants - Never Prop Bottles

“Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.”

Rule 746.2419(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.
Infant May Not Sleep in a Restrictive Device

“A infant was observed being allowed to sleep in a bouncer.”

Rule 746.2426. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.
Responsibilities of Caregivers - Know Children’s Names and Ages

“The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child’s age available.”

Rule 746.1203(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.
Child/ Caregiver Ratio - 13 or More Children

“There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.
Screen Time Activities - Not Exceed One Hour Daily

“Several children in the school-aged classroom confirmed that they’d been watching movies for at least over an hour.”

Rule 746.2207(c)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.
Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups

“A toddler was observed sleeping in a play yard with a training cup.”

Rule 746.2505(4)(C). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2022. Correction verified: Jun 13, 2022.

May 18, 2022: inspection3 deficiencies

Annual Fire Inspection - Conducted by Fire Marshal

“The operation does not have a current fire inspection. The last documented inspection was in March 2021.”

Rule 746.5101(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 18, 2022. Correction verified: Jun 24, 2022.
Requirement of Gas Leak Inspection

“The operation did not have a current gas leak test conducted.”

Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 8, 2022. Correction verified: Jun 13, 2022.
Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

“The infants did not have infant feeding instructions available for review.”

Rule 746.2421(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2022. Correction verified: Jun 13, 2022.

All 21 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Sep 15, 2026	Assessment	1 deficiency cited
Jul 10, 2026	Inspection	No violation found
Jun 25, 2026	Inspection	4 deficiencies cited
Jan 16, 2026	Assessment	1 deficiency cited
Nov 24, 2025	Inspection	2 deficiencies cited
Nov 21, 2025	Report to the state	No violation found
Aug 18, 2025	Inspection	3 deficiencies cited
Jun 9, 2025	Inspection	No violation found
Feb 27, 2025	Inspection	No violation found
Oct 7, 2024	Inspection	No violation found
Sep 18, 2024	Inspection	3 deficiencies cited
Jun 13, 2024	Inspection	No violation found
Apr 8, 2024	Report to the state	1 deficiency cited
Apr 3, 2024	Inspection	No violation found
Mar 11, 2024	Inspection	1 deficiency cited
Feb 28, 2024	Inspection	10 deficiencies cited
Apr 27, 2023	Inspection	8 deficiencies cited
Jun 24, 2022	Assessment	3 deficiencies cited
Jun 13, 2022	Inspection	4 deficiencies cited
Jun 10, 2022	Inspection	6 deficiencies cited
May 18, 2022	Inspection	3 deficiencies cited

Is it licensed?

Licensed Center, permit issued Jun 30, 2020.
Accepts state child care subsidies.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 50 children.

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
2 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not star-rated in Texas Rising Star (TWC’s code: SUSI).

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 26.

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Es Haven Academy	10
Annette’s Day Care Center Too!	2
Ernies Day Home	2
Tiny 1’s Treasured Learning Center	3
Marysol Villanueva	14
Mothers Touch Childcare	0
The Parent Helper Daycare & Learning Center This child care provider	26
A Special Love Childcare Academy Learning Center	0
Boss Kidz Learning Center and Company	0
Powerhouse Oak Cliff	4
Casa De Paz Montessori	2
Metropolitan Christian Academy	3

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.