American Care Academy Pleasant Grove
A licensed child care center in Dallas, Texas 75217
1227 N Masters Dr, Dallas, Texas 75217. (972) 685-4308.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 3 deficiencies cited in the last three years Middle in Dallas County: 2
- 1 rated High by Texas, its most serious level (needs attention)
- 17 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
17 inspections on record. The latest, on Aug 24, 2026: no violation found.
Rated High by Texas: Licensed Operations Required Fees, at the assessment on May 29, 2026
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
3 deficiencies in 2 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
May 29, 2026: assessment1 deficiency
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Licensed Operations Required Fees
“An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.”
Oct 18, 2024: report to the state2 deficiencies
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Responsibilities of Caregivers - Know children’s names and ages
“Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.”
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AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.”
2 deficiencies older than three years
Mar 25, 2022: inspection2 deficiencies
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Child/Caregiver Ratio - Opening/Closing
“Childcare ratios were adjusted at the opening of the day and included a child under 18 months.”
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Required Records Maintained and Made Available - Tracking System
“The daycare’s records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.”
All 27 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 24, 2026 | Inspection | No violation found |
| Aug 3, 2026 | Assessment | No violation found |
| Jul 30, 2026 | Inspection | No violation found |
| Jun 9, 2026 | Report to the state | Outcome pending |
| May 29, 2026 | Assessment | 1 deficiency cited |
| Aug 11, 2025 | Inspection | No violation found |
| Jan 8, 2025 | Inspection | No violation found |
| Dec 4, 2024 | Inspection | No violation found |
| Oct 22, 2024 | Inspection | No violation found |
| Oct 18, 2024 | Report to the state | 2 deficiencies cited |
| Aug 21, 2024 | Inspection | No violation found |
| Jan 12, 2024 | Inspection | No violation found |
| Jan 9, 2024 | Report to the state | No violation found |
| Dec 22, 2023 | Inspection | No violation found |
| Dec 19, 2023 | Report to the state | No violation found |
| Dec 17, 2023 | Report to the state | No violation found |
| Dec 8, 2023 | Inspection | No violation found |
| Oct 16, 2023 | Inspection | No violation found |
| Jul 25, 2023 | Report to the state | No violation found |
| Nov 21, 2022 | Inspection | No violation found |
| Sep 29, 2022 | Inspection | No violation found |
| Sep 28, 2022 | Report to the state | No violation found |
| Jul 28, 2022 | Inspection | No violation found |
| Jul 25, 2022 | Report to the state | No violation found |
| Mar 25, 2022 | Inspection | 2 deficiencies cited |
| Mar 3, 2022 | Inspection | No violation found |
| Dec 6, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Dec 18, 2019.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 153 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 8 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 3.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Myshundre Davis | 0 |
| Smile of A Child Learning Center | 2 |
| Riding Rainbows Child Development Center | 10 |
| American Care Academy Pleasant Grove This child care provider | 3 |
| Dilworth Discovery Christian Childcare | 2 |
| Julia Morales | Not given |
| Little Lucy’s Child Care Home | 0 |
| Little Creations Learning Center, LLC | 30 |
| Lake June Head Start | 1 |
| G & J Learning Center | 4 |
| Cookie’s Academy for Bright Minds | 3 |
| Stepping Stones Dfw, LLC | 22 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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