Hearth Record

Norma Franklin

A registered child care home in Forest Hill, Texas 76140

6917 Knob Hill Rd, Forest Hill, Texas 76140. (817) 448-7951.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 13 deficiencies in 4 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 deficiencies cited in the last three years

The middle of the 920 child care providers in Tarrant County had 3.

13 inspections on record. The latest, on Sep 15, 2026: 1 deficiency cited.

Rated High by Texas: Required Admission Information - Emergency Medical Authorization, at the inspection on Aug 26, 2026

Rated High by Texas: Required Immunizations, at the inspection on Aug 26, 2026

Rated High by Texas: Required Equipment in Vehicles - List of Children, at the inspection on Oct 7, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

13 deficiencies in 4 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 15, 2026: inspection1 deficiency
  • Primary Caregiver Annual Training -30 Hours Required

    “Primary caregiver had obtained 21 out of the required 30 annual training hours at the time of inspection. This was recited on 9/15/26.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 21, 2026. Correction verified: Sep 21, 2026.

Aug 26, 2026: inspection6 deficiencies
  • Required Admission Information - Emergency Medical Authorization

    “2 out of 5 children’s file were missing emergency medical authorization at the time of inspection.”

    Rule 747.605(11). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

  • Required Immunizations

    “1 out of 5 children’s file was missing immunization records at the time of inspection.”

    Rule 747.613(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

  • Required Admission Information - Emergency Contact

    “1 out of5 children’s file was missing emergency contact information at the time of inspection.”

    Rule 747.605(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

  • Primary Caregiver Annual Training -30 Hours Required

    “Primary caregiver had obtained 21 out of the required 30 annual training hours at the time of inspection.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

  • Maintain Menus

    “Menu’s were not available for review at the time of inspection.”

    Rule 747.3113(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 15, 2026.

  • Health Statement on File

    “5 out of 5 children’s file were missing health statements at the time of inspection.”

    Rule 747.611(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

Sep 25, 2025: inspection1 deficiency
  • Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age

    “During naptime, 2 children slept on blankets, as they did not have the required sleeping equipment (mat/cot).”

    Rule 747.4303(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 29, 2025.

Oct 7, 2024: inspection5 deficiencies
  • Required Equipment in Vehicles - List of Children

    “The provider has not been using a transportation list/log for the children being transported to/from school.”

    Rule 747.5417(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 8, 2024. Correction verified: Oct 23, 2024.

  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “At the time of inspectioin, the primary caregiver and one substitute lack documentation of current first aid/CPR training.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 14, 2024. Correction verified: Oct 25, 2024.

  • Transportation Safety Training-Primary Caregiver and Employee Transporting

    “At the time of inspection, the primary caregiver and one substitute lacked documentation of Transportation training.”

    Rule 747.1314. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 8, 2024. Correction verified: Oct 25, 2024.

  • Primary Caregiver Annual Training -30 Hours Required

    “As of the date of inspection, the provider stated she had not obtained the 30 hours of required training for the training year June 2023-24.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 1, 2024. Correction verified: Nov 1, 2024.

  • Personnel Records for Household Members - Orientation

    “At the time of inspection, orientation documentation was not available for 2 household members.”

    Rule 747.905(2). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 14, 2024. Correction verified: Oct 31, 2024.

Nov 17, 2023: inspection1 deficiency
  • Primary Caregiver Annual Training -30 Hours Required

    “The permit holder did not have 30 hours of annual training available for review during the inspection.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 4, 2023. Correction verified: Nov 28, 2023.

Nov 6, 2023: inspection1 deficiency
  • Primary Caregiver Annual Training -30 Hours Required

    “The permit holder did not have 30 hours of annual training available for review during the inspection.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 13, 2023. Correction verified: Nov 17, 2023.

5 deficiencies older than three years
Oct 13, 2023: inspection1 deficiency
  • Primary Caregiver Annual Training -30 Hours Required

    “The permit holder did not have 30 hours of annual training available for review during the inspection.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 22, 2023. Correction verified: Jan 18, 2024.

Sep 21, 2022: inspection1 deficiency
  • Primary Caregiver Annual Training -30 Hours Required

    “The provider did not have thirty hours of annual training available for review.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2022. Correction verified: Nov 15, 2022.

Sep 1, 2022: inspection3 deficiencies
  • Primary Caregiver Annual Training -30 Hours Required

    “The provider did not have thirty hours of annual training available for review.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2022. Correction verified: Sep 21, 2022.

  • Children’s Records - Immunizations

    “One child in care did not have current immunization records.”

    Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 5, 2022. Correction verified: Sep 21, 2022.

  • Records Maintained and Made Available - Safety Drills Documentation

    “The provider did not have emergency drills available for review.”

    Rule 747.801(7). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 5, 2022. Correction verified: Sep 21, 2022.

All 13 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 15, 2026Inspection1 deficiency cited
Aug 26, 2026Inspection6 deficiencies cited
Sep 25, 2025Inspection1 deficiency cited
Oct 7, 2024Inspection5 deficiencies cited
Jan 18, 2024InspectionNo violation found
Dec 19, 2023InspectionNo violation found
Nov 17, 2023Inspection1 deficiency cited
Nov 6, 2023Inspection1 deficiency cited
Oct 13, 2023Inspection1 deficiency cited
Nov 15, 2022InspectionNo violation found
Sep 21, 2022Inspection1 deficiency cited
Sep 1, 2022Inspection3 deficiencies cited
Jun 20, 2022InspectionNo violation found

Is it licensed?

  • Registered Child-Care Home, permit issued Jun 21, 1994.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 920 child care providers in Tarrant County, the middle value for deficiencies cited in the last three years was 3; this one had 15.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 920 in Tarrant County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Erica Wagner11
Leaping Forward Learning Center5
Frances Wamack8
Norma Franklin This child care provider15
Latosia Winston2
Elmo’s Magical World6
The Tribe Home Daycare0
YMCA at Uplift Ascend1
Lanita Parker2
Super Kids Academy4
Nicole Benaiah6
Kids Connection4

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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