Norma Gallegos

A licensed child care home in Mesquite, Texas 75150

620 Quail Hollow Dr, Mesquite, Texas 75150. (214) 462-8349.

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The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

3 deficiencies cited in the last three years Middle in Dallas County: 2
2 rated High by Texas, its most serious level (needs attention)
6 inspections on record
3-Star Texas Rising Star rating

The last 24 months 3 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

6 inspections on record. The latest, on Aug 6, 2026: no violation found.

Rated High by Texas: Prohibited Equipment - Trampolines, at the report to the state on Nov 18, 2024

Rated High by Texas: Required Admission Information - Emergency Medical Authorization, at the inspection on Dec 6, 2023

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

3 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: High. The last 3 years, to Nov 2, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Nov 18, 2024: report to the state1 deficiency

Prohibited Equipment - Trampolines

“This rule was evaluated with regard to an investigation and a deficiency was found. Based on the information gathered and the observations made at the operation, it was determined that the injuries occurred to the two children from using a trampoline that was over the size that is allowed by the Minimum Standard Rules.”

Rule 747.4403(3). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 20, 2024.

Dec 6, 2023: inspection2 deficiencies

Required Admission Information - Emergency Medical Authorization

“Three children did not have the required emergency consent for treatment.”

Rule 747.605(12). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 8, 2023. Correction verified: Dec 20, 2023.
Children’s Records - Health Statement

“Two children did not have the required Health Statement.”

Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2024. Correction verified: Jan 12, 2024.

6 deficiencies older than three years

Dec 22, 2022: inspection2 deficiencies

Written Operational Policies - Unassigned Epinephrine Auto-Injectors

“Operational policies are needed for maintenance, administration, and disposal of unassigned epinephrine auto-injectors that comply with the unassigned epinephrine auto-injector requirements. One child had a unassigned epinephrine auto injector during the inspection. .”

Rule 747.501(15). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 10, 2023. Correction verified: Jan 6, 2023.
Required Admission Information-Completed Food Allergy Emergency Plan

“One child did not have the required food allergy plan.”

Rule 747.605(16). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 20, 2023. Correction verified: Jan 23, 2023.

Jan 21, 2022: inspection4 deficiencies

Caregiver Required Annual Training-Caring for children younger than 24 months

“Caregivers did not have the required SIDS Training.”

Rule 747.1305(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 18, 2022. Correction verified: Mar 15, 2022.
Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

“Two cargivers did not have the required CPR/1st Aid Training.”

Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 18, 2022. Correction verified: Mar 15, 2022.
AP Parent Notification of Liability Insurance - If No Insurance Must Notify Parent in Writing at Enrollment

“Operation has not notified parents of decision not to carry Liability Insurance.”

Rule 747.213(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 21, 2022. Correction verified: Jan 21, 2022.
Children’s Records - Admission Information

“Four children did not have the required Admissions Information.”

Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 18, 2022. Correction verified: Mar 1, 2022.

All 8 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Aug 6, 2026	Inspection	No violation found
Oct 7, 2025	Inspection	No violation found
Nov 20, 2024	Inspection	No violation found
Nov 18, 2024	Report to the state	No violation found
Nov 18, 2024	Report to the state	1 deficiency cited
Dec 6, 2023	Inspection	2 deficiencies cited
Dec 22, 2022	Inspection	2 deficiencies cited
Jan 21, 2022	Inspection	4 deficiencies cited

Is it licensed?

Licensed Child-Care Home, permit issued Mar 23, 2020.
Accepts state child care subsidies.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 12 children.

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
2 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Texas Rising Star: 3-Star (the middle of three levels).

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 3.

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Sabrina Chase	0
Town East Learning Center	11
St Pius X Early Care and Education Center	1
Kathy Steward	0
Appleseed Academy	2
Discovery School	17
Kreative Learning With Friends Childcare	2
Norma Gallegos This child care provider	3
Childcaregroup at Eastfield College	1
The Preferred Preschool	6
Eastridge Park Christian School	3
Lil Rascals Learning Center 2	1

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

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