Primrose School of Austin at Mueller
A licensed child care center in Austin, Texas 78723
2200 Aldrich St Ste 130, Austin, Texas 78723. (512) 668-1010.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 11 deficiencies cited in the last three years Middle in Travis County: 3
- 7 rated High by Texas, its most serious level (needs attention)
- 37 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 624 child care providers in Travis County had 3.
37 inspections on record. The latest, on Oct 16, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jul 27, 2026
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the report to the state on Jan 23, 2026
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Dec 9, 2025
4 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
11 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 27, 2026: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“The investigation concluded that two caregivers, were not properly supervising the children in care.”
Jan 23, 2026: report to the state3 deficiencies
-
Responsibilities of Caregivers - Know number of children responsible for
“The caregivers in charge of the classroom were not aware of the number of total children in their care.”
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Child/ Caregiver Ratio - 13 or More Children
“There are concerns with caregiver to child ratios.”
-
Annual Sanitation Inspection
“The last santation inspection is dated 09/05/2024.”
Jan 9, 2026: report to the state1 deficiency
-
Nutrition and Food Service - Must not serve identified foods to allergic child
“It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.”
Dec 9, 2025: inspection1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.”
Dec 8, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unsupervised for 5 minutes in a classroom.”
Nov 7, 2025: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“There was a child that was left unsupervised in a classroom.”
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Report Situation Placing Children at Risk
“The operation failed to report an incident where a child was left unsupervised in a classroom.”
Sep 3, 2025: inspection1 deficiency
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Required Records Maintained and Made Available - Playground Maintenance Records
“At inspection, the operation did not have a playground checklist, available for CCR.”
Dec 14, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left in the classroom alone for approximately 4-6 minutes.”
14 deficiencies older than three years
Aug 22, 2022: inspection1 deficiency
-
Required Records Maintained and Made Available - Personnel and Training Records
“Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.”
Apr 27, 2022: inspection3 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.”
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Documented Annual Training Area - 24 Hours Required
“10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.”
Jan 25, 2022: inspection4 deficiencies
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Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.”
-
Immunization Records, Exceptions, and Exemptions Current
“One child was missing an up to date immunization record.”
-
Medication No Longer Used
“Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.”
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Required Records Maintained and Made Available - Personnel and Training Records
“5 staff training files were not available for review during the inspection.”
Dec 8, 2021: inspection6 deficiencies
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Responsibilities of Caregivers - Know Group Responsible For
“Two staff members were unaware of the number of children in their classroom.”
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Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.”
-
Annual Fire Inspection - Conducted by Fire Marshal
“A copy of the updated annual fire inspection was not on file at the operation.”
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Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
“During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.”
-
Documentation of Drills
“Drill logs have not been documented since August 2021.”
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Required Personnel Records - Required Affidavit
“Two staff members need notarized affidavits for the HR file.”
All 58 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 16, 2026 | Inspection | No violation found |
| Oct 14, 2026 | Inspection | No violation found |
| Oct 2, 2026 | Inspection | No violation found |
| Oct 1, 2026 | Report to the state | Outcome pending |
| Sep 9, 2026 | Inspection | No violation found |
| Aug 26, 2026 | Inspection | No violation found |
| Aug 24, 2026 | Report to the state | Outcome pending |
| Aug 21, 2026 | Report to the state | No violation found |
| Aug 12, 2026 | Report to the state | No violation found |
| Aug 6, 2026 | Inspection | No violation found |
| Jul 30, 2026 | Inspection | No violation found |
| Jul 27, 2026 | Report to the state | 1 deficiency cited |
| Jul 23, 2026 | Inspection | No violation found |
| Jul 14, 2026 | Inspection | No violation found |
| Jul 9, 2026 | Inspection | No violation found |
| Jun 25, 2026 | Inspection | No violation found |
| Jun 19, 2026 | Inspection | No violation found |
| Jun 19, 2026 | Report to the state | No violation found |
| Jun 19, 2026 | Report to the state | Outcome pending |
| Jun 8, 2026 | Report to the state | No violation found |
| May 27, 2026 | Inspection | No violation found |
| May 6, 2026 | Inspection | No violation found |
| Apr 30, 2026 | Report to the state | Outcome pending |
| Apr 20, 2026 | Inspection | No violation found |
| Apr 16, 2026 | Report to the state | Outcome pending |
| Mar 24, 2026 | Inspection | No violation found |
| Mar 2, 2026 | Report to the state | Outcome pending |
| Feb 19, 2026 | Inspection | No violation found |
| Feb 3, 2026 | Report to the state | No violation found |
| Jan 30, 2026 | Inspection | No violation found |
| Jan 23, 2026 | Report to the state | 3 deficiencies cited |
| Jan 13, 2026 | Inspection | No violation found |
| Jan 9, 2026 | Report to the state | 1 deficiency cited |
| Dec 23, 2025 | Inspection | No violation found |
| Dec 9, 2025 | Inspection | 1 deficiency cited |
| Dec 8, 2025 | Report to the state | 1 deficiency cited |
| Nov 14, 2025 | Inspection | No violation found |
| Nov 12, 2025 | Report to the state | No violation found |
| Nov 7, 2025 | Inspection | No violation found |
| Nov 7, 2025 | Report to the state | 2 deficiencies cited |
| Sep 3, 2025 | Inspection | 1 deficiency cited |
| Jan 6, 2025 | Inspection | No violation found |
| Dec 19, 2024 | Inspection | No violation found |
| Dec 14, 2024 | Report to the state | 1 deficiency cited |
| Oct 3, 2024 | Inspection | No violation found |
| Jul 25, 2024 | Inspection | No violation found |
| Nov 9, 2023 | Inspection | No violation found |
| Dec 15, 2022 | Inspection | No violation found |
| Dec 9, 2022 | Report to the state | No violation found |
| Nov 9, 2022 | Inspection | No violation found |
| Nov 1, 2022 | Report to the state | No violation found |
| Aug 22, 2022 | Inspection | 1 deficiency cited |
| Apr 27, 2022 | Inspection | 3 deficiencies cited |
| Feb 14, 2022 | Inspection | No violation found |
| Feb 10, 2022 | Report to the state | No violation found |
| Jan 25, 2022 | Inspection | 4 deficiencies cited |
| Dec 20, 2021 | Inspection | No violation found |
| Dec 8, 2021 | Inspection | 6 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Feb 20, 2020.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten.
- Capacity: 284 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 21 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 11.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Wesley School | 21 |
| The Rise School of Austin | 3 |
| Green Sprout Preschool | 4 |
| Creative Action After School at Blanton | 2 |
| Two Steps Ahead Learning Center | 1 |
| Primrose School of Austin at Mueller This child care provider | 11 |
| Austin Achieve Elementary Eac YMCA | 1 |
| Happy Kids Day Care | 16 |
| Aisd Blanton Third Base | 13 |
| Rosies Daycare #3 | 5 |
| Precious Jewels Daycare | 14 |
| Aisd Harris Apple Blossom | 1 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.