First Steps Academy & Daycare
A licensed child care center in Dallas, Texas 75229
10120 Monroe Dr, Dallas, Texas 75229. (214) 350-8145.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 14 deficiencies cited in the last three years Middle in Dallas County: 2
- 3 rated High by Texas, its most serious level (needs attention)
- 7 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
7 inspections on record. The latest, on Oct 19, 2026: outcome pending.
Rated High by Texas: Requirements for Feeding Infants - Never Prop Bottles, at the inspection on Oct 20, 2025
Rated High by Texas: Required Admission Information - Release Information, at the inspection on Oct 20, 2025
Rated High by Texas: Policies Comply with Rules, at the inspection on Nov 8, 2023
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 2 months of the last 36. Last cited Nov 2025. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
Nov 6, 2025: inspection2 deficiencies
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Documented Annual Training- Required Content
“Staff files did not have annual required trainings completed.”
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Health Statement on File within 1 Week of Admission
“Children’s records reviewed did not have health statements on file.”
Oct 20, 2025: inspection10 deficiencies
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Requirements for Feeding Infants - Never Prop Bottles
“An infant was observed asleep in their assigned play yard with their bottle proped up for feeding. This was corrected at inspection when the caregiver removed the bottle.”
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Required Admission Information - Release Information
“One of the children’s records reviewed did not have phone numbers for the release person.”
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Administrative and clerical duties that take caregiver’s attention away from children
“Caregivers were observed attending to admistrative duties such as answering the school phone and opening the doors to parents for pick-up while supervising children.”
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“Three of the four staff files reviewed did not have current First-Aid training certificates available.”
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Annual Sanitation Inspection
“The operation did not have a current health inspection.”
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Required Admission Information - Emergency Contact
“Two children out of six records reviewed did not emergency contact information on file.”
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Documented Annual Training- Required Content
“Four of the four staff files reviewed did not have required trainings available for review.”
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Documentation of Drills
“The operation did not have their drills documented.”
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Health Statement on File within 1 Week of Admission
“Three of the six children’s records reviewed did not have a health statement on file.”
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Required Records Maintained and Made Available - Playground Maintenance Records
“There was not a record of the playground maintenance checklist.”
Nov 8, 2023: inspection2 deficiencies
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Policies Comply with Rules
“The center did not have a copy of their operational policy.”
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Children’s Records - Immunizations
“Two children out of six records reviewed did not have current immunizations on file.”
7 deficiencies older than three years
Nov 14, 2022: inspection5 deficiencies
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Required Personnel Records
“The director and one staff file was not available to review.”
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Required Personnel Records- signed dated statement that employee attended abuse/neglect training
“Staff files reviewed did not have the required information.”
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Required Personnel Records-signed dated statement that employee received child care center’s operational policies
“Staff files reviewed did not have documentation they have completed orientation”
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Required Personnel Records- Photo Identification
“Staff files reviewed did not have copy of staff identification.”
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Required Personnel Records - Required Affidavit
“Staff files reviewed did not have the required information.”
Nov 23, 2021: inspection2 deficiencies
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Annual Sanitation Inspection
“The operation did not have a current inspection. Last inspection dated 10-19-2020.”
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Required Admission Information - Emergency Contact
“Six children files reviewed did not have address for the emergency contact.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 19, 2026 | Inspection | Outcome pending |
| Nov 6, 2025 | Inspection | 2 deficiencies cited |
| Oct 20, 2025 | Inspection | 10 deficiencies cited |
| Nov 4, 2024 | Inspection | No violation found |
| Nov 8, 2023 | Inspection | 2 deficiencies cited |
| Nov 14, 2022 | Inspection | 5 deficiencies cited |
| Nov 23, 2021 | Inspection | 2 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Dec 13, 2019.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 48 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 0 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSA).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 14.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Dallas Cooperative Preschool | 2 |
| Preston Royal Preschool | 2 |
| YMCA @ Degolyer Elementary | 1 |
| Dallas Daycare Academy, LLC | 12 |
| First Steps Academy & Daycare This child care provider | 14 |
| Kidz Zone | 3 |
| Lovers Lane UMC Creative School | 0 |
| Tot Spot Playschool | 7 |
| Good Shepherd Ep Church Parents Day Out | 3 |
| YMCA @ the Lamplighter School | 4 |
| Ann Graves Cdc | 4 |
| The Da Vinci School | 1 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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