We Care Family Day Care
A licensed child care center in Mission, Texas 78572
311 W. Leo Najo, Mission, Texas 78572. (956) 424-6310.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 11 deficiencies cited in the last three years Middle in Hidalgo County: 3
- 2 rated High by Texas, its most serious level (needs attention)
- 11 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 479 child care providers in Hidalgo County had 3.
11 inspections on record. The latest, on Sep 15, 2026: 1 deficiency cited.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jul 31, 2025
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Jul 31, 2025
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
10 deficiencies in 5 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 15, 2026: inspection1 deficiency
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Types of Vehicles Used to Transport Children - Be Maintained Safely
“One out of the fifteen seats in the transportation vehicle has a non-working seat belt.”
Mar 16, 2026: inspection2 deficiencies
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Child/Caregiver Ratio - 18 Months Difference in Age
“A total of 14 children were present at the operation. In the playground, two caregivers were providing care for 9 children ages 12mo-13yo. Age difference between youngest and oldest child exceeds 18 months.”
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Measurement of Use Zone for Slides - in Front of Access and on Sides
“The use zone to the sides of a slide structure are 1’10” to 3’.”
Aug 6, 2025: inspection1 deficiency
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Arrangement of Napping Equipment - Provides Access to Walkway
“Napping cots / mats are set up too close to each other not allowing sufficient space for staff to walk and have access to children without walking on or over the cots or mats of other children. Note: This was corrected at inspection when mats were repositioned.”
Jul 31, 2025: report to the state3 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the information obtained during the course of the investigation, staff members walked in and out of the room leaving the classroom unsupervised and did not intervene appropriately when children were misbehaving.”
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Prohibited Punishments - Grabbing and Pulling
“Based on the information obtained during the course of the investigation, a staff member roughly grabbed and pulled a child by the arm/hand twice during naptime.”
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Planned Activities Designed to Meet Individual Needs
“Based on the information obtained during the course of the investigation, staff provided no planned activities / guidance toward the end of the day and young children remained in bucket seats for long periods of time.”
Oct 15, 2024: inspection3 deficiencies
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Written Personnel Policies
“The operational policies reivewed were missing the following information: The criteria the operation will use to determine when extreme weather conditions pose a significant health risk that prohibits or limits outdoor play; A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play; Parents rights; and Procedures for supporting inclusive services to children with special care needs. The policy must address the requirements outlined in rule 746.2202.”
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Communicable Diseases That Exclude Child from Care
“A child who was ill was accepted at the child care center without a a health care professional’s statement stating that the child no longer has an excludable disease or condition. Note: Child was picked up from the center during the inspection.”
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Written Activity Plan - Group Name and Dates
“The activity plans posted in the toddler room and pre-k room did not have information identifying the age group the activity plan is designed for and the dates the plan covers. Note: This was CORRECTED during the inspection as the missing information was documented on the activity plans”
Nov 9, 2023: inspection1 deficiency
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Notification of Change in Space
“The operation did not notify child care regulation about converting a multipurpose room into an office.”
10 deficiencies older than three years
Nov 29, 2022: inspection6 deficiencies
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Documented Annual Training Area - 24 Hours Required
The inspectors’ words, 138 words
“A caregiver was missing annual training on Preventing and responding to emergencies due to food or an allergic reaction; A caregiver was missing annual training on the following topics for training year 8/05/2021 - 8/04/2022: (1) Emergency preparedness; (2) Preventing and responding to emergencies due to food or an allergic reaction; and (3) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and A caregiver was missing annual trainng on the following topics for training year 6/05/2021 - 6/04/2022: (1) Preventing and responding to emergencies due to food or an allergic reaction; (2) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic.”
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Director Annual Training 30 Hours Required
“The director is was missing annual training on the following topics for training year 6/05/2021 - 6/04/2022: (1) Preventing and responding to emergencies due to food or an allergic reaction; (2) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and”
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Written Activity Plans
“There was no written activity plan available for the infnat group. Activity plans reviewed for toddler and pre-k children did not include the dates the plans covered.”
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First Aid Kit - Incomplete Kit
“The First Aid Kit one transportation vehicle was incomplete. The following items were missing: (1) Tweezers; (2) Waterproof, disposable gloves. (3) Cotton balls; and (4) Thermometer”
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Written Operational Policies - Plan for Extreme Weather
The inspectors’ words, 126 words
“The operational policies reviewed were missing information on the promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities and Activity Plan); operational policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physical activities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.”
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Children’s Records Maintained
“2 of 5 children’s immunization records reviewed were not current. 3 of 5 children’s records reivewed were missing the child’s emergency contact address. 1 of the children’s file was missing the child’s emergency contact information. 3 of 5 children’s records reviewed were missing a statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use.”
Dec 1, 2021: inspection4 deficiencies
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“The center director did not have training in transportation safety.”
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Documented Annual Training- Required Content
“Three caregivers were missing annual training on the following topics: Administering medication); Preventing and responding to emergencies due to food or an allergic reaction; Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and Handling, storing, and disposing of hazardous materials including compliance with 746.3425 of this chapter (relating to Must caregivers wear gloves when handling blood or bodily fluids containing blood?).”
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Director Annual Training - Additional required topics
“The director was missing annual traiing on the following topics: Administering medication); Preventing and responding to emergencies due to food or an allergic reaction; Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and Handling, storing, and disposing of hazardous materials including compliance with 746.3425 of this chapter (relating to Must caregivers wear gloves when handling blood or bodily fluids containing blood?).”
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Children’s Records Maintained
“There was no record available for review for a child in care. Two of four children’s files reviewed did not have the child’s current immunization record.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 15, 2026 | Inspection | 1 deficiency cited |
| Mar 20, 2026 | Inspection | No violation found |
| Mar 16, 2026 | Inspection | 2 deficiencies cited |
| Oct 6, 2025 | Inspection | No violation found |
| Aug 6, 2025 | Inspection | 1 deficiency cited |
| Jul 31, 2025 | Report to the state | 3 deficiencies cited |
| Oct 15, 2024 | Inspection | 3 deficiencies cited |
| Nov 9, 2023 | Inspection | 1 deficiency cited |
| Mar 31, 2023 | Inspection | No violation found |
| Mar 10, 2023 | Inspection | No violation found |
| Mar 7, 2023 | Report to the state | No violation found |
| Nov 29, 2022 | Inspection | 6 deficiencies cited |
| Dec 1, 2021 | Inspection | 4 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Oct 31, 2019.
- Its permit has conditions.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 41 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 2 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 479 child care providers in Hidalgo County, the middle value for deficiencies cited in the last three years was 3; this one had 11.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| We Care Family Day Care This child care provider | 11 |
| Instituto Bilingue Montessori San Jose | 17 |
| Stepping Stones | 25 |
| Noly Learning Academy | 8 |
| Mickey’s Learning Academy | 11 |
| Finger Prints Learning Day Care | 22 |
| Colegio Bilingue Trinidad | 12 |
| Kids Rock Learning Academy, LLC | 7 |
| Lily’s Little Kids Day Care Center | 17 |
| The Little Club Development Center Inc. | 6 |
| Kiddie Academy | 5 |
| Mission Early Head Start Academy | 2 |
| A+ Appletree Academy | 20 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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