New Horizons Learning Academy
A licensed child care center in McAllen, Texas 78504
5253 N 23rd St, McAllen, Texas 78504. (956) 618-5437.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 20 deficiencies cited in the last three years Middle in Hidalgo County: 3
- 5 rated High by Texas, its most serious level (needs attention)
- 19 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
20 deficiencies cited in the last three years
The middle of the 479 child care providers in Hidalgo County had 3.
19 inspections on record. The latest, on Aug 13, 2026: no violation found.
Rated High by Texas: AP Ensure total number of children both at & away from center within capacity, at the inspection on Aug 4, 2026
Rated High by Texas: Responsibilities of Caregivers - Know children responsible for, at the inspection on Apr 29, 2025
Rated High by Texas: Activities for Infants - Not in Restrictive Device for more than 15 Minutes, at the inspection on Apr 29, 2025
2 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
20 deficiencies in 7 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
Aug 4, 2026: inspection1 deficiency
-
AP Ensure total number of children both at & away from center within capacity
“The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*”
Jun 3, 2026: report to the state1 deficiency
-
Policies for Release of Children - Record Identity of Person
“Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.”
Mar 30, 2026: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.”
Apr 29, 2025: inspection12 deficiencies
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Responsibilities of Caregivers - Know children responsible for
“A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.”
-
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
“Infants were observed in restrictive devices for over 15 minutes.”
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Child/Caregiver Ratio - 18 Months Difference in Age
“Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.”
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Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
“Water was not observed available during breakfast.”
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Children Handwashing Before Eating
“Handwashing was not observed before children ate breakfast.”
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Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
“Only one opportunity for outdoor play was observed.”
-
Screen Time Activities - Not Used for Under Two
“Infants ranging from 5 months to 12 months were observed watching t.v.”
-
Posting of Activity Plan
“Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.”
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Activities for Toddlers - Provide Thinking Skills and Sensory Development
“Two classrooms were observed with not enough play equipment.”
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Daily Menus - May Rotate if Keep Record of Dates Menus Used
“Menu was observed not being followed.”
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Required Records Maintained and Made Available - Infant Feeding Instructions
“Feeding instructions were not available for review for one infant.”
-
Required Personnel Records
“2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.”
May 31, 2024: inspection1 deficiency
-
Arrangement of Napping Equipment - Provides Access to Walkway
“There was no space between the cots used by the children during nap time.”
Mar 25, 2024: inspection1 deficiency
-
Safety - Electrical Outlets Covered
“The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.”
Feb 20, 2024: inspection1 deficiency
-
Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
“There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.”
Feb 16, 2024: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“There were two infants unsupervised at the operation.”
-
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
“The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.”
5 deficiencies older than three years
Jun 5, 2023: inspection1 deficiency
-
Maintenance of Building, Grounds and Equipment
“Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.”
Feb 6, 2023: inspection2 deficiencies
-
Child/ Caregiver Ratio - 13 or More Children
“There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.”
-
Floors, ceilings and Walls in Good Repair and Clean
“Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.”
Jun 16, 2022: inspection2 deficiencies
-
Maintenance of Building, Grounds and Equipment
“The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.”
-
Required Personnel Records
“Staff training records were not available for review for 3 caregivers.”
All 25 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 13, 2026 | Inspection | No violation found |
| Aug 4, 2026 | Inspection | 1 deficiency cited |
| Jun 4, 2026 | Inspection | No violation found |
| Jun 3, 2026 | Report to the state | 1 deficiency cited |
| Mar 30, 2026 | Inspection | 1 deficiency cited |
| Feb 10, 2026 | Inspection | No violation found |
| Feb 2, 2026 | Report to the state | No violation found |
| Oct 3, 2025 | Inspection | No violation found |
| May 6, 2025 | Inspection | No violation found |
| Apr 29, 2025 | Inspection | 12 deficiencies cited |
| Jun 17, 2024 | Inspection | No violation found |
| May 31, 2024 | Inspection | 1 deficiency cited |
| Mar 25, 2024 | Inspection | 1 deficiency cited |
| Mar 13, 2024 | Report to the state | No violation found |
| Feb 28, 2024 | Inspection | No violation found |
| Feb 20, 2024 | Inspection | 1 deficiency cited |
| Feb 16, 2024 | Report to the state | 2 deficiencies cited |
| Jun 20, 2023 | Inspection | No violation found |
| Jun 5, 2023 | Inspection | 1 deficiency cited |
| Feb 15, 2023 | Inspection | No violation found |
| Feb 6, 2023 | Inspection | 2 deficiencies cited |
| Feb 3, 2023 | Report to the state | No violation found |
| Jun 16, 2022 | Inspection | 2 deficiencies cited |
| Mar 21, 2022 | Inspection | No violation found |
| Mar 18, 2022 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Jun 30, 2020.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 66 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 479 child care providers in Hidalgo County, the middle value for deficiencies cited in the last three years was 3; this one had 20.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Little Paradise Academy, LLC | 3 |
| Kids Being Kids Academy | 8 |
| Smart Kids Daycare & Learning Center | 7 |
| Val-Ado, Inc. DBA Playhouse 3 Learning & Development | 10 |
| Instituto Lumen, LLC | 11 |
| Adventureland Academy LLC | 7 |
| Prestige Learning Center Nolana | 8 |
| New Horizons Learning Academy This child care provider | 20 |
| Innovative Child Development Center | 1 |
| Little Valley Scholars Academy | 5 |
| Mcallen Learning Center & Daycare LLC | 11 |
| The Little Classroom LLC | 3 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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