Primrose School at Greenway Plaza
A licensed child care center in Houston, Texas 77046
3 Greenway Plz Ste 100, Houston, Texas 77046. (713) 888-0848.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 2 deficiencies cited in the last three years Middle in Harris County: 4
- 2 rated High by Texas, its most serious level (needs attention)
- 12 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
12 inspections on record. The latest, on Sep 11, 2026: no violation found.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Aug 14, 2025
Rated High by Texas: Critical Injury - Give First Aid or CPR, at the report to the state on Aug 14, 2025
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 14, 2025: report to the state2 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.”
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Critical Injury - Give First Aid or CPR
“Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.”
11 deficiencies older than three years
Oct 7, 2023: report to the state1 deficiency
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Responsibilities of Employees and Caregivers -Relate to Children
“Based on the video observed, caregiver did not relate to the child’s needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.”
Apr 28, 2023: report to the state1 deficiency
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“A caregiver was terminated due to personal use of her cell phone while responsible for children.”
Jan 4, 2023: inspection2 deficiencies
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Written Feeding Instructions - Review and Update Every 30 Days
“Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.”
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Training Criteria - Provided By
“The center director provided annual training to caregivers after the operation received an administrative penalty.”
Dec 6, 2022: assessment1 deficiency
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Director Certificate Not Renewed
“The center director failed to renew their director credentials before or by the expiration date. Their director’s credentials expired on 11/20/2022.”
Aug 30, 2022: inspection1 deficiency
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Responsibilities of Caregivers - Know Group Responsible For
“A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.”
Aug 25, 2022: report to the state2 deficiencies
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Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER
“During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.”
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AP Parental Communication - Sign or Symptoms Requiring Hospitalization
“During this investigation, the operation failed to notify a child’s parent that their child was demonstrating signs of having a possible seizure while in care. The child’s symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.”
Aug 25, 2022: inspection1 deficiency
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Responsibilities of Caregivers - Know Group Responsible For
“A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.”
Jan 5, 2022: inspection2 deficiencies
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Immunization Records, Exceptions, and Exemptions Current
“Updated immunization records are needed for two children enrolled.”
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Maintenance Procedures for Active Play - Monthly Maintenance Checklist
“The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 11, 2026 | Inspection | No violation found |
| Sep 11, 2025 | Inspection | No violation found |
| Aug 14, 2025 | Report to the state | 2 deficiencies cited |
| Aug 6, 2025 | Report to the state | No violation found |
| Mar 27, 2025 | Inspection | No violation found |
| Mar 24, 2025 | Report to the state | No violation found |
| Oct 29, 2024 | Inspection | No violation found |
| Dec 21, 2023 | Inspection | No violation found |
| Oct 10, 2023 | Inspection | No violation found |
| Oct 7, 2023 | Report to the state | 1 deficiency cited |
| Jun 16, 2023 | Report to the state | No violation found |
| Apr 28, 2023 | Report to the state | 1 deficiency cited |
| Jan 4, 2023 | Inspection | 2 deficiencies cited |
| Dec 6, 2022 | Assessment | 1 deficiency cited |
| Oct 13, 2022 | Inspection | No violation found |
| Oct 11, 2022 | Report to the state | No violation found |
| Sep 7, 2022 | Inspection | No violation found |
| Aug 30, 2022 | Inspection | 1 deficiency cited |
| Aug 25, 2022 | Inspection | 1 deficiency cited |
| Aug 25, 2022 | Report to the state | 2 deficiencies cited |
| Jan 5, 2022 | Inspection | 2 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Jun 21, 2019.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten.
- Capacity: 90 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 8 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 2.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Primrose School at Greenway Plaza This child care provider | 2 |
| Yorkshire Academy | 4 |
| Immanuel Lutheran Church and School | 12 |
| Brooke’s Learning Corner | 4 |
| School in the Pines | 2 |
| Gloria Dei Early Childhood Program | 7 |
| Childrens Cottage Infant Center | 11 |
| Resurrection Lutheran Early Learning Center | 5 |
| Channelview I S D Children’s Center | 4 |
| Thi Tran | 2 |
| Kids R Happy | 19 |
| The Woods Private School | 9 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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