Hearth Record

Primrose School at Greenway Plaza

A licensed child care center in Houston, Texas 77046

3 Greenway Plz Ste 100, Houston, Texas 77046. (713) 888-0848.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 2,139 child care providers in Harris County had 4.

12 inspections on record. The latest, on Sep 11, 2026: no violation found.

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Aug 14, 2025

Rated High by Texas: Critical Injury - Give First Aid or CPR, at the report to the state on Aug 14, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: High. The last 3 years, to Nov 5, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 14, 2025: report to the state2 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2025. Correction verified: Oct 15, 2025.

  • Critical Injury - Give First Aid or CPR

    “Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.”

    Rule 746.3607(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 15, 2025. Correction verified: Oct 15, 2025.

11 deficiencies older than three years
Oct 7, 2023: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Relate to Children

    “Based on the video observed, caregiver did not relate to the child’s needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.”

    Rule 746.1201(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 12, 2023.

Apr 28, 2023: report to the state1 deficiency
  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “A caregiver was terminated due to personal use of her cell phone while responsible for children.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 7, 2023. Correction verified: Jul 10, 2023.

Jan 4, 2023: inspection2 deficiencies
  • Written Feeding Instructions - Review and Update Every 30 Days

    “Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.”

    Rule 746.2421(b). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jan 4, 2023.

  • Training Criteria - Provided By

    “The center director provided annual training to caregivers after the operation received an administrative penalty.”

    Rule 746.1317(a). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 11, 2023. Correction verified: Jan 5, 2023.

Dec 6, 2022: assessment1 deficiency
  • Director Certificate Not Renewed

    “The center director failed to renew their director credentials before or by the expiration date. Their director’s credentials expired on 11/20/2022.”

    Rule 746.1057. Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 19, 2022. Correction verified: Dec 21, 2022.

Aug 30, 2022: inspection1 deficiency
  • Responsibilities of Caregivers - Know Group Responsible For

    “A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.”

    Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 30, 2022. Correction verified: Sep 7, 2022.

Aug 25, 2022: report to the state2 deficiencies
  • Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER

    “During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.”

    Rule 746.3605(b)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 1, 2022. Correction verified: Sep 7, 2022.

  • AP Parental Communication - Sign or Symptoms Requiring Hospitalization

    “During this investigation, the operation failed to notify a child’s parent that their child was demonstrating signs of having a possible seizure while in care. The child’s symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.”

    Rule 746.307(b)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 1, 2022. Correction verified: Sep 7, 2022.

Aug 25, 2022: inspection1 deficiency
  • Responsibilities of Caregivers - Know Group Responsible For

    “A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.”

    Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 25, 2022. Correction verified: Aug 30, 2022.

Jan 5, 2022: inspection2 deficiencies
  • Immunization Records, Exceptions, and Exemptions Current

    “Updated immunization records are needed for two children enrolled.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2022. Correction verified: Jan 14, 2022.

  • Maintenance Procedures for Active Play - Monthly Maintenance Checklist

    “The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.”

    Rule 746.4751(b). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jan 5, 2022.

All 21 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 11, 2026InspectionNo violation found
Sep 11, 2025InspectionNo violation found
Aug 14, 2025Report to the state2 deficiencies cited
Aug 6, 2025Report to the stateNo violation found
Mar 27, 2025InspectionNo violation found
Mar 24, 2025Report to the stateNo violation found
Oct 29, 2024InspectionNo violation found
Dec 21, 2023InspectionNo violation found
Oct 10, 2023InspectionNo violation found
Oct 7, 2023Report to the state1 deficiency cited
Jun 16, 2023Report to the stateNo violation found
Apr 28, 2023Report to the state1 deficiency cited
Jan 4, 2023Inspection2 deficiencies cited
Dec 6, 2022Assessment1 deficiency cited
Oct 13, 2022InspectionNo violation found
Oct 11, 2022Report to the stateNo violation found
Sep 7, 2022InspectionNo violation found
Aug 30, 2022Inspection1 deficiency cited
Aug 25, 2022Inspection1 deficiency cited
Aug 25, 2022Report to the state2 deficiencies cited
Jan 5, 2022Inspection2 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Jun 21, 2019.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten.
  • Capacity: 90 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 8 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 2.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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