Hearth Record

Busy Bee Learning Center

A licensed child care center in Palmview, Texas 78572

1818 W Loop 374 Ste 5, Palmview, Texas 78572. (956) 519-0000.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 4 deficiencies in 2 months of the last 36. Last cited Aug 2025. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 deficiencies cited in the last three years

The middle of the 479 child care providers in Hidalgo County had 3.

10 inspections on record. The latest, on Aug 4, 2026: no violation found.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

4 deficiencies in 2 months of the last 36. Last cited Aug 2025. Most serious: Medium High. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 21, 2025: inspection2 deficiencies
  • Children’s Products- Review list and Remove unsafe products

    “The US Consumer Product Safety Commission (CPSC) recall list has not been reviewed. .”

    Rule 746.4135(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 28, 2025. Correction verified: Aug 28, 2025.

  • Required Personnel Records -Training Hours

    “Certificates for health/safety trainings were not available for review for two out of four staff records reviewed.”

    Rule 746.901(6). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 28, 2025. Correction verified: Aug 28, 2025.

Sep 16, 2024: inspection2 deficiencies
  • Written Activity Plan - Group Name and Dates

    “The activity plan posted in the toddler room was not current. The date on the activity plan were 8/26 -30/2024. Note: This was CORRECTED during the inspection when a current activity plan was posted.”

    Rule 746.2205(a)(1). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 16, 2024.

  • Written Operational Policies - Preventing and Responding to Abuse and Neglect

    The inspectors’ words, 125 words

    “The operational policies reviewed were missing the following information: Preventing and responding to abuse and neglect of children, including: (A) Required annual training for employees; (B) Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; (C) Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; (D) Strategies for coordination between the center and appropriate community organizations; and (E) Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect;”

    Rule 746.501(a)(26). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 20, 2024. Correction verified: Sep 23, 2024.

29 deficiencies older than three years
Oct 5, 2023: inspection8 deficiencies
  • CPR Training and Recertification Adhere to Guidelines-skill based

    “Two caregivers obtained their CPR training online.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 12, 2023. Correction verified: Nov 2, 2023.

  • Floors, ceilings and Walls in Good Repair and Clean

    “A hole was observed on a wall in the afterschool room. The hole measured 3 1/2 inches wide and 3 inches high and was accessible to children in care.”

    Rule 746.3407(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 13, 2023. Correction verified: Oct 13, 2023.

  • Children Handwashing Before Eating

    “Six school age children did not have their hands washed before eating their snack, after arriving to operation. NOTE: This was addressed with the caregiver during the inspection and children were directed to wash their hands.”

    Rule 746.3417(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 5, 2023. Correction verified: Nov 2, 2023.

  • Safety - Areas Free From Hazards

    “Several electrical outlets were observed in the pre-k room without a safety cover. One electrical outlet was observed in the toddler room without a safety cover. Television cords were observed hanging connected to an extension cord. This posed a safety hazard as the electrical outlets and television cords were within children’s reach. Note: This was CORRECTED during the inspection as safety covers were placed on the electrical outlets and the television cords were removed.”

    Rule 746.3701. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 5, 2023.

  • Emergency Evacuation and Relocation Diagram - Posted in Each Room

    “An emergency evacuation and relocation diagram was not posted in the toddler room. Note: This was CORRECTED during the inspection as the diagram was posted near the entrance of the room.”

    Rule 746.5207(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 5, 2023.

  • Documented Annual Training Area - 24 Hours Required

    “A caregiver was missing annual training for training year 3/26/2022-3/25/2023 on the following topics: (1) Recognizing and preventing shaken baby syndrome and abusive head trauma; (2) Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS); and (3) Administering medication, if applicable, including compliance with 746.3803 of this chapter (relating to What authorization must I obtain before administering a medication to a child in my care?).”

    Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 13, 2023. Correction verified: Oct 13, 2023.

  • Director Annual Training 30 Hours Required

    The inspectors’ words, 95 words

    “The director was missing annual training on the following topics: (1) Recognizing and preventing shaken baby syndrome and abusive head trauma; (2) Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS); (3) Understanding early childhood brain development. (4) Preventing and controlling the spread of communicable diseases, including immunizations; (5) Administering medication, if applicable, including compliance with 746.3803 of this chapter (relating to What authorization must I obtain before administering a medication to a child in my care?); and (6) Preventing and responding to emergencies due to food or an allergic reaction;”

    Rule 746.1311(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 13, 2023. Correction verified: Oct 13, 2023.

  • Chairs - Safety Straps Used if Required by Manufacturer

    “An infant observed sitting at a kidney shaped table did not have the safety straps fastened.”

    Rule 746.4501(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 5, 2023. Correction verified: Nov 2, 2023.

Nov 10, 2022: inspection3 deficiencies
  • Infant May Not Sleep in a Restrictive Device

    “An infant was observed sleeping on a floor bouncer for an undetermined amount of time.”

    Rule 746.2426. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2022. Correction verified: Nov 21, 2022.

  • Arrangement of Napping Equipment - Not Set Up During Other Activities

    “A pre-k child was observed napping on a floor mat in the carpet area during other activities.”

    Rule 746.2909(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2022. Correction verified: Nov 21, 2022.

  • Children’s Records Maintained

    “A child’s admission form was missing the following information: A statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use; and A signed statement from the parent giving the name and address of a health-care professional who has examined the child within the past year stating that the child is able to participate in the program.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 15, 2022. Correction verified: Nov 21, 2022.

Aug 15, 2022: inspection1 deficiency
  • Training Requirements for Employees and Caregivers - Pre-service Training

    “Two caregivers did not complete 24 clock hours of pre-service training in the specific required topics. A caregiver with a DOE 4/4/2022 was missing 4 clock hours of training and a caregiver with DOE 3/02/2022 was missing 7 clock hours of training.”

    Rule 746.1301(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 19, 2022. Correction verified: Sep 13, 2022.

Apr 13, 2022: inspection17 deficiencies
  • Policies Comply with Rules

    The inspectors’ words, 143 words

    “The operational policies reviewed were incomplete. The following information was missing: The Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities and Activity Plan); your policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physical activities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play. The procedures for parents to participate in the child-care center s operation and activities.”

    Rule 746.201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 22, 2022. Correction verified: Apr 25, 2022.

  • Safety Requirements for Cribs - Documentation that Crib Meets Applicable Federal Rules

    “There was no documentation available for review to verify that a crib in the infant room met applicable federal rules at Title 16, Code of Federal Regulations, Parts 1219or 1220, concerning Safety Standards for Full Size Baby Crib”.”

    Rule 746.2409(a)(9). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 15, 2022. Correction verified: May 5, 2022.

  • Required Equipment in Vehicles - Emergency Medical Information

    “The Emergency medical transport and treatment authorization forms, and Parent s names and telephone numbers and emergency telephone numbers were not available in the transportation binder for two children being transported. Note: This was CORRECTED during the inspection as the required forms were obtained and included in the transportation binder.”

    Rule 746.5617(a)(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 13, 2022.

  • Required Equipment in Vehicles - Fire Extinguisher

    “The fire extinguisher in the transportation vehicle was located in the trunk and not secured in the passenger compartment and accessible to the caregiver.”

    Rule 746.5617(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 15, 2022. Correction verified: Apr 14, 2022.

  • Responsibilities of Caregivers - Children in Control

    “A caregiver did not ensure that children in the after school room were not out of control. Children were observed running around the running and sitting under tables. No activities were provided by the caregiver.”

    Rule 746.1203(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 13, 2022. Correction verified: May 5, 2022.

  • Transportation Safety Training -Director and Employee Complete 2 Hours Annually

    “Three caregivers that conduct transportation did not have current training in transportation safety.”

    Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 14, 2022. Correction verified: Apr 19, 2022.

  • Infant Daily Report - Share with Parent

    “Infant daily reports were not being completed or shared with parents on a daily basis. The last daily report available for review was dated 4/8/2022.”

    Rule 746.2431. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 13, 2022. Correction verified: May 5, 2022.

  • Food Service and Preparation Requirement - Safe and Sanitary

    “Expired milk was served to children during the lunch meal. Several milk gallons stored in the refrigerator had an expiration date of 4/11/2022.”

    Rule 746.3317. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 13, 2022. Correction verified: May 5, 2022.

  • Maintenance of Building, Grounds and Equipment

    “Several children’s disposable face masks and a used band-aid were observed in the outdoor play ground accessible to children. Note: This was CORRECTED during the inspection as the face masks and used band-aid were disposed of.”

    Rule 746.3407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 13, 2022.

  • Safety - Areas Free From Hazards

    “A pack of plastic edging stakes were observed on the ground in the outdoor playground. This posed a safety hazard as the plastic stakes were accessible to children. The artificial grass rug on the outdoor playground was not secured and presented a tripping hazard for children when playing outdoors.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 13, 2022. Correction verified: May 5, 2022.

  • Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

    “A slide that required surfacing was observed in the children’s outdoor playground. Note: This was CORRECTED during the inspection as the slide was removed from the playground.”

    Rule 746.4901(a). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 13, 2022.

  • Documented Annual Training Area - 24 Hours Required

    “A caregiver with DOE 5/30/2018 was missing 12 clock hours of annual training. A caregiver with DOE 3/26/2021 was missing annual training on the following topics: Emergency preparedness; Preventing and responding to emergencies due to food or an allergic reaction; and Handling, storing, and disposing of hazardous materials including compliance with 746.3425 of this chapter (relating to Must caregivers wear gloves when handling blood or bodily fluids containing blood?).”

    Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 22, 2022. Correction verified: May 5, 2022.

  • Written Activity Plan - Outdoor Play Opportunities

    “Children were not being provided with outdoor play twice a day. According to the center director the children did not go out to the outdoor playground this morning due to it being too windy outside.”

    Rule 746.2206(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 14, 2022. Correction verified: May 5, 2022.

  • First Aid Kit - Incomplete Kit

    “The first aid kit in the transportation vehicle was incomplete. The following items were missing: 1.Adhesive tape; 2. cotton balls; and 3.thermometer Note: This was CORRECTED during the inspection as the missing items were obtained and included in the first aid kit.”

    Rule 746.4003(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 13, 2022.

  • Children’s Records Maintained

    “2 of 6 children’s files reviewed were missing the child’s current immunization record. 3 of 6 children’s records reviewed were missing the address, and telephone number of the child s physician or an emergency-care facility. A child’s record reviewed was missing the parent’s authorization to obtain emergency medical care and to transport the child for emergency medical treatment. A child’s record reviewed was missing the name and telephone number of the school that a school-age child attends. A child’s record reviewed was missing the Vision and hearing screening results.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 22, 2022. Correction verified: Apr 19, 2022.

  • Required Records Maintained and Made Available - Employees’ Attendance

    “Time sheets were not maintained for a caregiver present at the operation.”

    Rule 746.801(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 13, 2022. Correction verified: May 5, 2022.

  • Required Personnel Records

    “3 of 5 personnel records reviewed were missing a notarized Licensing Affidavit for Applicants for Employment form. 2 of 5 personnel records reviewed were missing a statement signed and dated by the employee showing he has received a copy of the child-care center s: Operational policies; and Personnel policies. A statement signed and dated by the employee verifying the date the employee attended training during orientation. The director had an expired driver’s license.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 25, 2022. Correction verified: May 5, 2022.

All 10 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 4, 2026InspectionNo violation found
Aug 21, 2025Inspection2 deficiencies cited
Sep 16, 2024Inspection2 deficiencies cited
Nov 2, 2023InspectionNo violation found
Oct 5, 2023Inspection8 deficiencies cited
Nov 21, 2022InspectionNo violation found
Nov 10, 2022Inspection3 deficiencies cited
Aug 15, 2022Inspection1 deficiency cited
May 5, 2022InspectionNo violation found
Apr 13, 2022Inspection17 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Apr 26, 2019.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 51 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 479 child care providers in Hidalgo County, the middle value for deficiencies cited in the last three years was 3; this one had 4.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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