Hearth Record

Primrose School of Park Cities

A licensed child care center in Dallas, Texas 75209

4011 Inwood Rd, Dallas, Texas 75209. (972) 685-2100.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 4 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

13 inspections on record. The latest, on Aug 24, 2026: no violation found.

Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Jan 11, 2024

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jan 4, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

4 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: High. The last 3 years, to Nov 2, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Nov 25, 2024: inspection1 deficiency

  • Administering Medication - Original Container with Child’s Name, Date

    “The medication supplied to the center for emergency purposes was not in its original packaging.”

    Rule 746.3805(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 4, 2024. Correction verified: Dec 9, 2024.

Jan 11, 2024: report to the state2 deficiencies

  • Prohibited Punishments - Corporal Punishment

    “A violation of this standard was identified during an investigation. It was learned that a caregiver was pinching and poking children in care.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 16, 2024. Correction verified: Jan 17, 2024.

  • Discipline - Individualized and Consistent for Each Child

    “Based on the information obtained during an investigation, a caregiver was using inappropriate discipline on select children in care.”

    Rule 746.2803(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 16, 2024. Correction verified: Jan 17, 2024.

Jan 4, 2024: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “This standard was evaluated as part of an investigation, and it was determined that a child was left unattended in a classroom.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 9, 2024. Correction verified: Jan 11, 2024.

3 deficiencies older than three years
Feb 6, 2023: inspection2 deficiencies

  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “Two individuals who had not yet been issued eligibility letters were allowed access to children in care. The deficiency was corrected during the inspection as both individuals were asked to leave the classroom and complete trainings in the office, until eligibility letters were provided by the centralized background check unit.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Feb 6, 2023.

  • Annual Sanitation Inspection

    “The operation did not have a current health inspection on file for review.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 10, 2023. Correction verified: Mar 7, 2023.

Dec 16, 2022: report to the state1 deficiency

  • Prohibited Punishments - Corporal Punishment

    “It was determined that preschool-aged children are regularly subjected to intentionally harsh nose wiping by staff, as a form of discipline and guidance.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 10, 2023. Correction verified: Feb 6, 2023.

All 18 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 24, 2026InspectionNo violation found
Aug 20, 2026Report to the stateNo violation found
Nov 5, 2025InspectionNo violation found
Nov 25, 2024Inspection1 deficiency cited
Aug 15, 2024InspectionNo violation found
Aug 14, 2024Report to the stateNo violation found
Feb 6, 2024InspectionNo violation found
Jan 17, 2024InspectionNo violation found
Jan 11, 2024InspectionNo violation found
Jan 11, 2024Report to the state2 deficiencies cited
Jan 5, 2024InspectionNo violation found
Jan 4, 2024Report to the state1 deficiency cited
Dec 14, 2023InspectionNo violation found
Feb 6, 2023Inspection2 deficiencies cited
Dec 20, 2022InspectionNo violation found
Dec 16, 2022Report to the state1 deficiency cited
Mar 1, 2022InspectionNo violation found
Jan 12, 2022InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Feb 21, 2019.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 250 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 5 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 4.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Alc Early Care and Education Centers1
Redeemers Child Care Center0
Primrose School of Park Cities This child care provider4
Park Cities Montessori0
Westminster Presbyterian Preschool0
Saint Christopher Montessori11
Legacy Kids Academy0
Hai Thi Vo1
Richardson Isd Northwood Hills Elementary2
Richardson Isd- Richardson Terrace Elementary5
Richardson Isd O. Henry Elementary0
Storytime Overnight Child Care Services LLC0

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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