Primrose School of Windsong Ranch
A licensed child care center in Prosper, Texas 75078
1050 Gee Rd, Prosper, Texas 75078. (972) 787-9971.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 3 deficiencies cited in the last three years Middle in Denton County: 3
- 3 rated High by Texas, its most serious level (needs attention)
- 18 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 490 child care providers in Denton County had 3.
18 inspections on record. The latest, on Nov 4, 2026: no violation found.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jun 23, 2024
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 23, 2024
Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Jun 23, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jun 23, 2024: report to the state3 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.”
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.”
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Parental Communication - Situation that Placed a Child at Risk
The inspectors’ words, 93 words
“Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation’s supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.”
8 deficiencies older than three years
Oct 10, 2023: inspection3 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation did not have a current fire inspection.”
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Employee Handwashing After Diapering a Child
“A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.”
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Children Handwashing After Toileting or Diapering
“An employee did not wash an infant’s hands after changing the infant’s diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant’s hands.”
Sep 1, 2023: inspection1 deficiency
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Nutrition and Food Service - Follow Meal Patterns
“The children did not have a vegetable component served at lunch.”
May 2, 2023: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on information obtained from a self-report and information obtained from interviews with staff, the child’s parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.”
Sep 20, 2022: inspection1 deficiency
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Activities for Infants - Outdoor Play Daily
“Infants are not be given an opportunity for outdoor activity.”
Nov 17, 2021: inspection2 deficiencies
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Infant May Not Sleep in a Restrictive Device
“An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.”
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Maintenance Procedures for Active Play - Inspect Daily
“The basketball hoop had a wasp nest inside of the metal piece where the hoop and backboard connect.”
All 26 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Nov 4, 2026 | Inspection | No violation found |
| Oct 8, 2026 | Inspection | No violation found |
| Sep 24, 2026 | Inspection | No violation found |
| Sep 8, 2026 | Inspection | No violation found |
| Sep 4, 2026 | Report to the state | Outcome pending |
| May 21, 2026 | Inspection | No violation found |
| Jun 18, 2025 | Inspection | No violation found |
| Dec 9, 2024 | Inspection | No violation found |
| Dec 5, 2024 | Report to the state | No violation found |
| Nov 7, 2024 | Inspection | No violation found |
| Oct 22, 2024 | Report to the state | No violation found |
| Jul 23, 2024 | Inspection | No violation found |
| Jun 23, 2024 | Report to the state | 3 deficiencies cited |
| Oct 10, 2023 | Inspection | 3 deficiencies cited |
| Oct 6, 2023 | Report to the state | No violation found |
| Sep 1, 2023 | Inspection | 1 deficiency cited |
| Jun 14, 2023 | Inspection | No violation found |
| May 5, 2023 | Inspection | No violation found |
| May 2, 2023 | Report to the state | 1 deficiency cited |
| Jan 5, 2023 | Inspection | No violation found |
| Dec 30, 2022 | Report to the state | No violation found |
| Sep 27, 2022 | Inspection | No violation found |
| Sep 20, 2022 | Inspection | 1 deficiency cited |
| Nov 30, 2021 | Inspection | No violation found |
| Nov 17, 2021 | Inspection | 2 deficiencies cited |
| Nov 5, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Dec 20, 2017.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 304 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 8 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 490 child care providers in Denton County, the middle value for deficiencies cited in the last three years was 3; this one had 3.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Primrose School of Windsong Ranch This child care provider | 3 |
| Maya Montessori | 10 |
| Holy Covenant Early Childhood Development Program | 0 |
| Kay’s Kids In-Home Daycare | 0 |
| Lala’s Home Daycare | 0 |
| Ridge Preschool | 3 |
| Legacy Montessori Academy | 38 |
| Alphabest @ Nichols ? Frisco | 5 |
| Alphabest @ Phillips - Frisco | 12 |
| Robins Nest Montessori School | 1 |
| Fellowship Friends Preschool | 12 |
| Primrose School of Griffin Parc | 10 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.