Caring Hand Learning Center

A licensed child care center in Harker Heights, Texas 76548

260 Commercial Dr, Harker Heights, Texas 76548. (254) 690-7730.

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

29 deficiencies cited in the last three years Middle in Bell County: 2
14 rated High by Texas, its most serious level (needs attention)
29 inspections on record
Not star-rated Texas Rising Star rating

The last 24 months 29 deficiencies in 5 months of the last 36. Last cited Oct 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

29 deficiencies cited in the last three years

The middle of the 237 child care providers in Bell County had 2.

29 inspections on record. The latest, on Oct 27, 2026: outcome pending.

Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the inspection on Aug 18, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Aug 18, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Aug 18, 2026

11 more rated High; all are listed below.

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

29 deficiencies in 5 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

29 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Oct 10, 2026: report to the state1 deficiency

Child/ Caregiver Ratio - 13 or More Children

“During the investigation inspection, a caregiver was observed out of ratio. They had 6 kids with a specified age group of 12-17 months which only allows them to have 5 children. This was corrected when another caregiver stepped into the room.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 13, 2026. Correction verified: Oct 27, 2026.

Aug 28, 2026: inspection1 deficiency

Maximum Group Size 13 or More Children

“During the follow up inspection, there were 2 caregivers with 37 children on the playground, exceeding maxium group size.”

Rule 746.1609. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 28, 2026. Correction verified: Sep 11, 2026.

Aug 18, 2026: inspection4 deficiencies

AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

“A caregiver was observed to be in a classroom by them self, not following the conditions placed on their background check. This was corrected when the caregiver was put in a room with another eligible caregiver.”

Rule 745.635(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 21, 2026. Correction verified: Sep 11, 2026.
Responsibilities of Caregivers - Know number of children responsible for

“One caregiver did not know how many children they had in their classroom.”

Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 18, 2026. Correction verified: Aug 28, 2026.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“Three caregivers were observed walking out of their classroom, leaving their group of children unsupervised.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 18, 2026. Correction verified: Aug 28, 2026.
Child/ Caregiver Ratio - 13 or More Children

“One caregiver stepped out of the classroom, leaving the classroom out of ratio.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 18, 2026. Correction verified: Aug 28, 2026.

Aug 10, 2026: inspection7 deficiencies

Responsibilities of Caregivers - Know number of children responsible for

“During an inspection, 4 caregivers did not know how many children they were responsible for.”

Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“During an inspection, it was observed a caregiver left a classroom, leaving the children unattended, to grab something from another room.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Infants sleep in Designated Crib, Cot, Bed, or Mat

“During a monitoring inspection, a 6-month-old infant was observed to be asleep on the floor. This was corrected when the caregiver picked the infant up and put them in their crib.”

Rule 746.2424. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

“During a monitoring inspection, a 6-month-old infant was observed sleeping in a restrictive device. This was corrected when the caregiver removed the child from the device and place them in their crib.”

Rule 746.2426(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Prohibited Punishments - Restrictive device for time out

“During an inspection, a child was observed placed in a stroller, strapped in, as a way of guidance so they would not run off. This was corrected when the caregiver removed the child from the stroller.”

Rule 746.2805(8). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Children’s Records - Health Statement

“Two children were missing health statements from a healthcare professional.”

Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2026.
Required Personnel Records

“After reviewing staff files, 6 staff were missing the 2985 affidavit, 4 were missing copy of photo identification, 5 were missing education verification, and 3 were missing a signed statement of overview for operation policies and personnel policies.”

Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2026.

Aug 6, 2026: report to the state3 deficiencies

AP Background check results - Must receive notification prior to allowing subject to be present at your operation

“During an investigation, there was evidence to suggest a caregiver was present at the operation before receiving an eligible background check.”

Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 11, 2026.
Child/ Caregiver Ratio - 13 or More Children

“During an investigation inspection, two classrooms were observed to be out of ratio. This was corrected when another went into each room.”

Rule 746.1601. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 10, 2026. Correction verified: Aug 18, 2026.
Parental Notification of Infestation

“During an investigation, there was sufficient evidence to show there was not a written notice to parents when there was a lice outbreak.”

Rule 746.307(e). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 4, 2026.

Aug 22, 2025: inspection1 deficiency

Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points

“During the walkthrough, I observed that one slide was broken in the middle, and there were rocks inside.”

Rule 746.4601(7). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 10, 2025. Correction verified: Sep 17, 2025.

Jul 1, 2025: report to the state3 deficiencies

Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

“During a DFPS investigation operation staff were found to provide a parent of a child in care inaccurate information regarding an incident that occurred with their child.”

Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 6, 2025. Correction verified: Aug 22, 2025.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“During a DFPS investigation a child in care was observed to have been left alone on the playground for about 10 minutes.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 6, 2025. Correction verified: Aug 22, 2025.
Report Situation Placing Children at Risk

“During a DFPS investigation, it was determined operation staff did not notify CCR about a child left alone on the playground.”

Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 6, 2025. Correction verified: Aug 22, 2025.

Nov 26, 2024: inspection2 deficiencies

Types of Vehicles Used to Transport Children - Be Maintained Safely

“Three vehicles used for transportation was observed and does not have current registration stickers.”

Rule 746.5603(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 4, 2024.
Required Personnel Records

“1 staff did not have the required affidavit, background verification, CPR and First Aid, high school diploma. for review. A second staff did not have annual trainings.”

Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 2, 2024. Correction verified: Nov 26, 2024.

Nov 7, 2024: inspection7 deficiencies

Responsibilities of Caregivers - Intervene to ensure each child’s safety

“A caregiver was observed allowing a child to go to the bathroom unsupervised. The caregiver then left the classroom leaving the children unsupervised.”

Rule 746.1205(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 7, 2024. Correction verified: Nov 14, 2024.
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

“Two caregivers were observed on personal cell phones while caring for children. This was corrected during the inspection when the caregiver put the device away.”

Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 7, 2024. Correction verified: Nov 14, 2024.
Floors, ceilings and Walls in Good Repair and Clean

“There must not be any peeling paint or separation of border which can cause a hazard.”

Rule 746.3407(9). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2024. Correction verified: Dec 13, 2024.
Types of Vehicles Used to Transport Children - Be Maintained Safely

“The vehicles used for transportation did not have the required registration.”

Rule 746.5603(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 15, 2024. Correction verified: Dec 6, 2024.
Determining Child/Caregiver Ratios - Basis

“A caregiver was observed in the classroom with 6 children bringing the classroom out of ratio by 1. This was corrected when the caregiver returned to the room.”

Rule 746.1507(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 7, 2024. Correction verified: Nov 14, 2024.
Posting Requirements - License

“The parent board was missing the written activity plans for each age group, a list of the current employees, the emergency evacuation plan, and the most recent licensing inspection.”

Rule 746.401(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 15, 2024. Correction verified: Nov 14, 2024.
Required Personnel Records

“1 staff did not have the required affidavit, background verification, CPR and First Aid, high school diploma. for review. A second staff did not have annual trainings.”

Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2024. Correction verified: Dec 2, 2024.

11 deficiencies older than three years

May 9, 2023: report to the state2 deficiencies

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“It was found that one child gained access to the operation’s outdoor playground by a propped open door. The child was found to be left unsupervised for about 2-3 minutes.”

Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 20, 2023.
Report Situation Placing Children at Risk

“An incident placing a child at risk was not reported to Child Care Regulation as required.”

Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 2, 2023. Correction verified: Jun 20, 2023.

Jan 20, 2023: inspection1 deficiency

Responsibilities of Caregivers - Know Group Responsible For

“One caregiver stated that they were responsible for 7 children. There were 6 children observed in the classroom.”

Rule 746.1203(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 20, 2023. Correction verified: Feb 3, 2023.

Nov 15, 2022: inspection1 deficiency

Maintenance Procedures for Active Play - Hazards Removed or Repaired

“One plastic playground structure was observed to be in disrepair and cracks were covered with tape. The director stated that the equipment would be removed and children would not use the equipment.”

Rule 746.4751(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2022. Correction verified: Nov 21, 2022.

Jun 10, 2022: inspection1 deficiency

Transportation Safety Training -Director and Employee Complete 2 Hours Annually

“It was found that one caregiver did not have current transportation training and is frequently transporting children in the operation van.”

Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 17, 2022. Correction verified: Jun 17, 2022.

Jun 9, 2022: report to the state2 deficiencies

Responsibilities of Caregivers - Supervision of Children

“It was found during this investigation, that one child was left outside on the playground unsupervised.”

Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 8, 2022. Correction verified: Jul 20, 2022.
Children’s Records - Admission Information

“It was found during the investigation that one child was present at the operation without enrollment information.”

Rule 746.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 8, 2022. Correction verified: Jul 20, 2022.

Jun 8, 2022: report to the state1 deficiency

Required Personnel Records- Current Driver’s License

“One caregiver, responsible for transporting children, was unable to provide a current driver’s license and there was not one on file. The caregiver will not transport children until a valid driver’s license is obtained.”

Rule 746.901(9). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 7, 2022.

Dec 1, 2021: inspection1 deficiency

Naptime Child/Caregiver Ratio

“During the follow-up inspection it was observed that there were 37 children in a combined nap room with an average age of 3 years old. Nap ratio was over by 7 children.”

Rule 746.1613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 1, 2021. Correction verified: Dec 8, 2021.

Nov 16, 2021: inspection2 deficiencies

Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

“During the monitoring inspection it was found that the vans used to transport were not equipped with working electronic child safety alarms.”

Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 23, 2021. Correction verified: Dec 1, 2021.
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

“During the monitoring inspection it was observed that the operation was reducing number of caregivers during naptime for children that were under 18 months old. There was a combined nap room with children ranging from 13 months to 2 years old in a 1 caregiver to 16 children ratio.”

Rule 746.1613(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 17, 2021. Correction verified: Dec 1, 2021.

All 48 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Oct 27, 2026	Inspection	Outcome pending
Oct 13, 2026	Inspection	No violation found
Oct 10, 2026	Report to the state	1 deficiency cited
Oct 8, 2026	Inspection	No violation found
Oct 8, 2026	Report to the state	No violation found
Sep 11, 2026	Inspection	No violation found
Aug 28, 2026	Inspection	1 deficiency cited
Aug 18, 2026	Inspection	4 deficiencies cited
Aug 14, 2026	Report to the state	No violation found
Aug 10, 2026	Inspection	7 deficiencies cited
Aug 6, 2026	Report to the state	3 deficiencies cited
Oct 30, 2025	Inspection	No violation found
Oct 29, 2025	Report to the state	No violation found
Oct 17, 2025	Report to the state	No violation found
Sep 17, 2025	Inspection	No violation found
Aug 22, 2025	Inspection	1 deficiency cited
Jul 1, 2025	Report to the state	3 deficiencies cited
Feb 19, 2025	Report to the state	No violation found
Jan 7, 2025	Inspection	No violation found
Dec 16, 2024	Inspection	No violation found
Dec 13, 2024	Inspection	No violation found
Dec 12, 2024	Report to the state	No violation found
Nov 26, 2024	Inspection	2 deficiencies cited
Nov 14, 2024	Inspection	No violation found
Nov 7, 2024	Inspection	7 deficiencies cited
Nov 13, 2023	Inspection	No violation found
Jun 20, 2023	Inspection	No violation found
Jun 15, 2023	Report to the state	No violation found
May 26, 2023	Inspection	No violation found
May 17, 2023	Report to the state	No violation found
May 9, 2023	Report to the state	2 deficiencies cited
Feb 22, 2023	Inspection	No violation found
Feb 21, 2023	Report to the state	No violation found
Feb 11, 2023	Report to the state	No violation found
Feb 3, 2023	Inspection	No violation found
Jan 20, 2023	Inspection	1 deficiency cited
Jan 17, 2023	Report to the state	No violation found
Nov 15, 2022	Inspection	1 deficiency cited
Nov 10, 2022	Report to the state	No violation found
Jul 20, 2022	Inspection	No violation found
Jun 10, 2022	Inspection	1 deficiency cited
Jun 9, 2022	Report to the state	2 deficiencies cited
Jun 8, 2022	Report to the state	1 deficiency cited
May 6, 2022	Inspection	No violation found
Apr 25, 2022	Report to the state	No violation found
Dec 9, 2021	Inspection	No violation found
Dec 1, 2021	Inspection	1 deficiency cited
Nov 16, 2021	Inspection	2 deficiencies cited

Is it licensed?

Licensed Center, permit issued Apr 17, 2017.
Accepts state child care subsidies.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 265 children.

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
19 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not star-rated in Texas Rising Star (TWC’s code: SUSI).

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

Among 237 child care providers in Bell County, the middle value for deficiencies cited in the last three years was 2; this one had 29.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 237 in Bell County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Mountain View YMCA	2
Caring Hand Learning Center This child care provider	29
Harker Heights YMCA	1
Precious Ones Learning Center	0
Miss Angi’s Little Angels	6
Kids Quest Learning Academy	1
Kims Play and Learn Academy	1
Butterfly Academy	0
Maira Lisset Figueroa Gonzales	10
Tawanna Hicks	3
Harker Heights Early Head Start	2
Sandra Silvera	2

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.