Hearth Record

Alphabest @ Windsong- Prosper

A licensed child care center in Prosper, Texas 75078

800 Copper Canyon Dr, Prosper, Texas 75078. (866) 300-7750.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 7 deficiencies in 4 months of the last 36. Last cited Mar 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

10 inspections on record. The latest, on Mar 27, 2026: 1 deficiency cited.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Aug 29, 2024

Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Nov 14, 2023

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

7 deficiencies in 4 months of the last 36. Last cited Mar 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Mar 27, 2026: inspection1 deficiency

  • Each caregiver, operation director, program director, and site director Pediatric CPR

    “One caregiver was missing the hands on CPR and First Aid training.”

    Rule 744.1315(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 27, 2026. Correction verified: Jun 5, 2026.

May 20, 2025: inspection3 deficiencies

  • Report Change in Director

    “The operation failed to notify Child Care Regulations of a change regarding the site director.”

    Rule 744.303(4). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 20, 2025.

  • Documented Annual Training-15 Hours Required Caregiver

    “Two out of three files reviewed did not have 15 required annual trainings available for review.”

    Rule 744.1309(a)(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2025. Correction verified: Jun 18, 2025.

  • Required Records Maintained and Made Available - Personnel and Training Records

    “Three out of six staff files were not available for review.”

    Rule 744.801(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 3, 2025. Correction verified: Jun 18, 2025.

Sep 5, 2024: assessment2 deficiencies

  • Documented Annual Training-Required Topics in Health and Safety

    “Four out of four staff files reviewed did not have the required annual training to include: Emergency preparedness, preventing and controlling the spread of communicable diseases, administering medication, preventing and controlling emergency due to food allergies, understanding building and physical premises, and handling, storing, and disposing of hazardous materials. Two of the staff did not have the required 15 hours of annual training.”

    Rule 744.1309(d). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 20, 2024. Correction verified: Nov 29, 2024.

  • Required Personnel Records - Required Affidavit (Form 2985)

    “One out of four staff files did not have a notarized affidavit available for review.”

    Rule 744.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 20, 2024. Correction verified: Dec 2, 2024.

Aug 29, 2024: inspection1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “One of the groups was left unattended in the cafeteria. The staff had no audio or visual awareness in the cafeteria.”

    Rule 744.1205(a)(4). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 29, 2024.

Nov 14, 2023: inspection2 deficiencies

  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “The operation allowed a caregiver to provide direct care to children in care prior to receiving a background check determination of, Eligible ; Provisional Eligibility with Conditions. ;”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 15, 2023. Correction verified: Nov 15, 2023.

  • Designating Director

    “The designee has not provided documentation to determine the Program director’s qualifications.”

    Rule 744.201(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 17, 2023. Correction verified: Nov 16, 2023.

3 deficiencies older than three years
Nov 14, 2022: inspection2 deficiencies

  • Training Requirements for Employees - Orientation

    “One employee has not been through orientation training.”

    Rule 744.1301(1)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Dec 15, 2022.

  • Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent

    “One child did not have a food allergy plan on file. One child’s food allergy plan was not signed by a health care professional.”

    Rule 744.2669. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2023. Correction verified: Jan 6, 2023.

Nov 19, 2021: inspection1 deficiency

  • Posting-Requirements -Food Allergy Emergency Plan

    “A list of a child’s food allergies that requires an emergency plan was not posted. The deficiency was corrected at inspection when the site director created a food allergy binder accessible to all employees.”

    Rule 744.401(9). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 19, 2021.

All 15 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Mar 27, 2026Inspection1 deficiency cited
Aug 28, 2025InspectionNo violation found
May 20, 2025Inspection3 deficiencies cited
Sep 5, 2024Assessment2 deficiencies cited
Aug 29, 2024Inspection1 deficiency cited
Aug 1, 2024Report to the stateNo violation found
Jul 26, 2024InspectionNo violation found
Jul 24, 2024Report to the stateNo violation found
Jul 10, 2024InspectionNo violation found
Jul 9, 2024Report to the stateNo violation found
Jul 8, 2024Report to the stateNo violation found
Nov 14, 2023Inspection2 deficiencies cited
Nov 14, 2022Inspection2 deficiencies cited
Mar 3, 2022InspectionNo violation found
Nov 19, 2021Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Feb 17, 2017.
  • Accepts state child care subsidies.
  • Licensed for ages: Pre-Kindergarten, School.
  • Capacity: 100 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 4 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 647 in Collin County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Alphabest @ Folsom- Prosper5
Alphabest @ Cockrell- Prosper2
Alphabest @ Rucker- Prosper4
Saint Pauls Episcopal School1
Alphabest @ Windsong- Prosper This child care provider9
Prosper Montessori Academy9
Sharon GilmoreNot given
The Childrens Courtyard27
Alphabest @ Boyer ? Prosper15
Childrens Lighthouse of Prosper8
Alphabest @ Stuber ? Prosper22
Ace Montessori2

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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