Pinnacle Kids Academy
A licensed child care center in San Antonio, Texas 78251
410 Carson Hill Dr, San Antonio, Texas 78251. (210) 660-8585.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 6 deficiencies cited in the last three years Middle in Bexar County: 5
- 4 rated High by Texas, its most serious level (needs attention)
- 23 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
23 inspections on record. The latest, on Nov 3, 2026: no violation found.
Rated High by Texas: Basic Requirements for Infants - Never Unsupervised, at the inspection on Sep 30, 2026
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jan 30, 2026
Rated High by Texas: Report Situation Placing Children at Risk, at the report to the state on Jul 16, 2024
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
6 deficiencies in 4 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 30, 2026: inspection1 deficiency
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Basic Requirements for Infants - Never Unsupervised
“A teacher was observed sleeping while they were the sole caregiver of five children during naptime. One of the children was awake. The specified age group was 12 to 17 months. This was corrected at inspection when the assistant director woke the teacher up.”
Jan 30, 2026: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and the visits disrupted the classes and made some children cry. The costume was not associated with the curriculum.”
Aug 5, 2025: report to the state1 deficiency
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Child/ Caregiver Ratio - 13 or More Children
“Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can only have four infants in care.”
Jul 16, 2024: report to the state3 deficiencies
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Report Situation Placing Children at Risk
“Based on the information collected for this investigation, it was learned that the operation did not notify licensing when the staff failed to feed an infant their breast milk bottle on two separate occasions. It was discovered that one of the incidents, due to the lack of proper labeling of bottles, uncovered the infant caregiver served an infant the wrong breast milk bottle. Both caregivers in the classroom were aware of the situation and did not informed the director. Therefore, the operation did not notify licensing.”
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Parental Communication - Situation that Placed a Child at Risk
“Information obtained for this investigation, revealed two infant caregivers were aware an infant was given the wrong breastmilk bottle and the parent was not informed of this mistake. Staff informed the parent of not being able to recognize which bottle belonged to the two infants with the same bottle, in which both had breastmilk.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“Information obtained during investigation; determined the same infant was not served their last PM bottle on two separate occasions.”
3 deficiencies older than three years
Aug 14, 2023: inspection2 deficiencies
-
Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
“The climbing wall on the Pre-K/ School age playground had a cracked and broken pocket.”
-
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
“The diaper changing mat in the Little Sprouts classroom had the vinyl torn. Note, corrected at inspection when the diaper changing mat was replaced with a new one.”
Dec 28, 2022: report to the state1 deficiency
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Administering Medication - Original Container with Child’s Name, Date
“The medication (inhaler) being administered to a child did not have its original container with the name of child, name of medication or instructions on the doses for the medication.”
All 34 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Nov 3, 2026 | Inspection | No violation found |
| Oct 8, 2026 | Inspection | No violation found |
| Sep 30, 2026 | Inspection | 1 deficiency cited |
| Sep 28, 2026 | Report to the state | Outcome pending |
| Apr 29, 2026 | Inspection | No violation found |
| Mar 25, 2026 | Inspection | No violation found |
| Feb 4, 2026 | Inspection | No violation found |
| Jan 30, 2026 | Report to the state | 1 deficiency cited |
| Nov 18, 2025 | Inspection | No violation found |
| Sep 4, 2025 | Inspection | No violation found |
| Aug 19, 2025 | Inspection | No violation found |
| Aug 5, 2025 | Report to the state | 1 deficiency cited |
| Jun 16, 2025 | Inspection | No violation found |
| Jun 11, 2025 | Inspection | No violation found |
| Feb 28, 2025 | Inspection | No violation found |
| Feb 21, 2025 | Report to the state | No violation found |
| Jul 24, 2024 | Inspection | No violation found |
| Jul 22, 2024 | Report to the state | No violation found |
| Jul 16, 2024 | Report to the state | 3 deficiencies cited |
| Jun 12, 2024 | Inspection | No violation found |
| Mar 13, 2024 | Inspection | No violation found |
| Mar 4, 2024 | Report to the state | No violation found |
| Dec 22, 2023 | Inspection | No violation found |
| Nov 13, 2023 | Report to the state | No violation found |
| Sep 11, 2023 | Inspection | No violation found |
| Aug 17, 2023 | Inspection | No violation found |
| Aug 15, 2023 | Report to the state | No violation found |
| Aug 14, 2023 | Inspection | 2 deficiencies cited |
| May 5, 2023 | Inspection | No violation found |
| Apr 26, 2023 | Report to the state | No violation found |
| Jan 23, 2023 | Inspection | No violation found |
| Dec 29, 2022 | Inspection | No violation found |
| Dec 28, 2022 | Report to the state | 1 deficiency cited |
| Aug 26, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Aug 17, 2015.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 190 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 11 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 6.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Little Leaps Academy | 7 |
| United Kidz Academy San Antonio | 11 |
| Pinnacle Kids Academy This child care provider | 6 |
| T.o.p. Learning Center | 24 |
| Bree Avilez | 0 |
| Elizabeth C. Hutchinson | 5 |
| Amal Hatim Midhat | 12 |
| Life Church Learning Center - West Campus | 12 |
| Evers Head Start Elementary School | 3 |
| Little Treehouse Early Learning Center #2 | 13 |
| Lashonna Vallare | 2 |
| Tiny Treasures Daycare & Learning Center | 1 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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