Walters Road Head Start
A licensed child care center in Houston, Texas 77067
11910 Walters Rd, Houston, Texas 77067. (281) 919-2931.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 7 deficiencies cited in the last three years Middle in Harris County: 4
- 1 rated High by Texas, its most serious level (needs attention)
- 13 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
13 inspections on record. The latest, on Jan 22, 2026: no violation found.
Rated High by Texas: Policies Comply with Rules, at the inspection on Jan 12, 2026
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
7 deficiencies in 3 months of the last 36. Last cited Jan 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jan 12, 2026: inspection3 deficiencies
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Policies Comply with Rules
The inspectors’ words, 123 words
“The operational policies was reviewed and the following information was missing: 1. The benefits of outdoor play, the duration of outdoor play, type of physical activity(indoor and outdoor), the setting of outdoor play and physical activity, criteria used when weather prevents outdoor plan and the plan for physical activity when outdoor play is limited. 2. Parent’s rights 3. Emergency Preparedness Plan 4. Steps the center will take to increase parent and staff awareness regarding child abuse and neglect and prevention techniques, community organizations the operation will work with and actions a parent of a child who is a victim of abuse should take to obtain assistance. 5. The correct website for Child Care Regulation 6. The telephone number for the Texas Abuse&Neglect Hotline.”
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Required Admission Information - Emergency Contact
“Of the 10 children’s records evaluated, 5 lacked the address of the emergency contact.”
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Required Personnel Records - Required Affidavit (Form 2985)
“Of the 10 personnel records evaluated, 1 lacked a notarized affidavit.”
Jan 17, 2025: inspection1 deficiency
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Documented Annual Training- Required Content
“Of the 10 personnel records evaluated, 2 lacked training in emergency preparedness, food allergies, administrating medications, understanding building and premises safety and handling and storing of hazardous materials.”
Feb 22, 2024: inspection3 deficiencies
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Medication Records - Name of Employee Who Administered
“The full name of the staff administering medication is not being documented.”
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Sheltering Drill For Severe Weather-Four times a calendar year
“Safety drills for severe weather procedures are not being condcuted.”
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Sheltering Drills for Lock-Down-4 times in a calendar year
“Safety drills for lockdown procedures are not being conducted.”
12 deficiencies older than three years
Mar 1, 2023: inspection1 deficiency
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Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee’s personnel record
“Original training certificates were not available for review. Each file must contain original training certificates for pre-service and annual training hours.”
Sep 26, 2022: inspection1 deficiency
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Infant May Not Sleep in a Restrictive Device
“A 4 month old child was observed sleeping in a restrictive device. The child had been asleep for 30 minutes.”
Sep 13, 2022: report to the state1 deficiency
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Release of Children
“This standard was evaluated in regard to a report received and compliance was not met. A child in care was released to a person not listed on the authorized persons to pick up the child.”
Mar 3, 2022: inspection3 deficiencies
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Orientation-Handling Emergencies
“Six of the staff folders reviewed was observed as not having the required Handling, Storing, and Disposing of Hazardous Materials training.”
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Orientation-Prevention & responding to allergic reactions
“Six of the staff folders reviewed were observed not having the required training for preventing and responding to emergencies due to food and allergic reaction.”
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Written Operational Policies - Promotion of Physical Activity
“The operational policy was observed missing the required information on promotion of indoor/outdoor physical activity.”
Feb 9, 2022: report to the state5 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
The inspectors’ words, 123 words
“Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver did not demonstrate good judgement when the caregiver was seen on video flipping a child off a cot onto the floor when waking the child up from naptime, and grabbing another child by the arm and ankle lifting the child from the cot and placing the child on the floor while awaking the child from naptime. The caregiver did not demonstrate good judgement when she was viewed on video leading a child by the hand and slinging the child down roughly where she wanted the child to sit. There was not enough evidence to support that the caregiver was roughly wiping a child during diaper changing.”
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Responsibilities of Caregivers - Free of other activities
“Based on the information obtained during the investigation, there is sufficient evidence to support two caregivers were using a cell phone while supervising children during naptime.”
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Employee Handwashing After Diapering a Child
“Based on the information obtained during the investigation, there is sufficient evidence to support caregivers did not wash their hands after diapering children.”
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Children Handwashing After Toileting or Diapering
“Based on the information obtained during the investigation, there is sufficient evidence to support that caregivers did not wash children hands after diaper changing.”
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Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
“Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver left a child unattended on a changing table not keeping their hands on the child while child was on the changing table.”
Sep 24, 2021: report to the state1 deficiency
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“I observed the caregiver pulling on child’s arm in the photos.”
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jan 22, 2026 | Report to the state | No violation found |
| Jan 12, 2026 | Inspection | 3 deficiencies cited |
| Feb 13, 2025 | Inspection | No violation found |
| Feb 13, 2025 | Inspection | No violation found |
| Jan 17, 2025 | Inspection | 1 deficiency cited |
| Jan 16, 2025 | Report to the state | No violation found |
| Feb 22, 2024 | Inspection | 3 deficiencies cited |
| Mar 1, 2023 | Inspection | 1 deficiency cited |
| Nov 30, 2022 | Inspection | No violation found |
| Oct 13, 2022 | Inspection | No violation found |
| Sep 26, 2022 | Inspection | 1 deficiency cited |
| Sep 13, 2022 | Report to the state | 1 deficiency cited |
| Jun 17, 2022 | Inspection | No violation found |
| Apr 13, 2022 | Inspection | No violation found |
| Mar 3, 2022 | Inspection | 3 deficiencies cited |
| Feb 9, 2022 | Report to the state | 5 deficiencies cited |
| Nov 16, 2021 | Inspection | No violation found |
| Sep 24, 2021 | Report to the state | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued May 1, 2015.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 153 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 7.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Building Blocks Academy Vtm | 24 |
| Walters Road Head Start This child care provider | 7 |
| Janice Franklin | 13 |
| Avance-Houston, Inc.-Donna C. Lewis Head Start-Spring Isd | 3 |
| Melba Jean Hawkins | 2 |
| Creative Kidz Child Care & Preschool | 4 |
| Early Education Enrichment Academy, Inc. | 15 |
| Sha’coi Willis | 18 |
| Lizy Harris | 8 |
| Kce Champions LLC @ Idea Spears | 34 |
| Thuy Thanh Tran | 40 |
| All American Learning Academy | 23 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
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Replies
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Paid listing
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