Primrose School of Frisco West
A licensed child care center in Frisco, Texas 75036
333 W Lebanon, Frisco, Texas 75036. (214) 469-1381.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 5 deficiencies cited in the last three years Middle in Denton County: 3
- 3 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 490 child care providers in Denton County had 3.
15 inspections on record. The latest, on Jul 7, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on May 14, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jan 21, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Dec 7, 2023
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
5 deficiencies in 4 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 14, 2026: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.”
Jan 21, 2026: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.”
Nov 5, 2024: inspection1 deficiency
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Medication No Longer Used
“The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.”
Dec 7, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left without supervision in the playground area for around 2 minutes.”
Dec 6, 2023: inspection1 deficiency
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.”
3 deficiencies older than three years
Feb 9, 2022: inspection3 deficiencies
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AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
“One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.”
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“Two individuals providing direct care during a special skills activity did not have cleared background checks.”
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Diapering Procedures - Use Disposable Gloves
“A Caregiver did not wash her hands after toileting children.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 7, 2026 | Inspection | No violation found |
| May 27, 2026 | Inspection | No violation found |
| May 14, 2026 | Inspection | No violation found |
| May 14, 2026 | Report to the state | 1 deficiency cited |
| Feb 3, 2026 | Inspection | No violation found |
| Feb 2, 2026 | Report to the state | No violation found |
| Jan 22, 2026 | Inspection | No violation found |
| Jan 21, 2026 | Report to the state | 1 deficiency cited |
| Sep 3, 2025 | Inspection | No violation found |
| Nov 5, 2024 | Inspection | 1 deficiency cited |
| Jan 2, 2024 | Inspection | No violation found |
| Dec 8, 2023 | Inspection | No violation found |
| Dec 7, 2023 | Report to the state | 1 deficiency cited |
| Dec 6, 2023 | Inspection | 1 deficiency cited |
| Nov 1, 2023 | Inspection | No violation found |
| Oct 26, 2023 | Report to the state | No violation found |
| Aug 31, 2023 | Inspection | No violation found |
| Aug 30, 2023 | Report to the state | No violation found |
| Jan 17, 2023 | Inspection | No violation found |
| Feb 25, 2022 | Inspection | No violation found |
| Feb 9, 2022 | Inspection | 3 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Aug 18, 2014.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 240 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 490 child care providers in Denton County, the middle value for deficiencies cited in the last three years was 3; this one had 5.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Alphabest @ Nichols ? Frisco | 5 |
| Primrose School of Frisco West This child care provider | 5 |
| Alphabest @ Hosp ? Frisco | 4 |
| Legacy Learning Center | 8 |
| Stacy Carter | 0 |
| Precious Stars Home Preschool | 0 |
| Gouthami Rudra | Not given |
| Irina Hall | 0 |
| Monika Jaiswal | 0 |
| Chitradeepa Rajan | Not given |
| Alphabest @ Sparks ? Frisco | 5 |
| Alphabest @ Bledsoe ? Frisco | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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