Hearth Record

Kim Loan Nguyen

A registered child care home in Sugar Land, Texas 77498

13730 Charterhouse Way, Sugar Land, Texas 77498. (281) 836-1235.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 23 deficiencies in 4 months of the last 36. Last cited Apr 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 deficiencies cited in the last three years

The middle of the 477 child care providers in Fort Bend County had 4.

7 inspections on record. The latest, on Apr 23, 2026: no violation found.

Rated High by Texas: Written Operational Policies - Emergency Preparedness Plan, at the inspection on Jan 27, 2024

Rated High by Texas: Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility, at the inspection on Jan 27, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

23 deficiencies in 4 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

23 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Apr 10, 2026: assessment5 deficiencies
  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “The primary caregiver has not provided first aid training.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2026. Correction verified: Apr 23, 2026.

  • Pediatric First-Aid and Pediatric CPR Training -skill based and hands on

    “The primary caregiver still has not provided CPR training available.”

    Rule 747.1313(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2026. Correction verified: Apr 23, 2026.

  • Policies Comply with Rules

    “The operation still has not provided the operational policies available for viewing.”

    Rule 747.207(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2026. Correction verified: Apr 23, 2026.

  • Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures

    “The operation still has not provided the emergency preparedness plan available to review during the inspection time.”

    Rule 747.5003(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2026. Correction verified: Apr 23, 2026.

  • Children’s Records - Health Statement

    “The operation still has not provided the two children health statement on file.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 17, 2026. Correction verified: Apr 23, 2026.

Feb 23, 2026: inspection5 deficiencies
  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “The primary caregiver still did not have first aid available.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Apr 10, 2026.

  • Pediatric First-Aid and Pediatric CPR Training -skill based and hands on

    “The primary caregiver still did not have CPR training available.”

    Rule 747.1313(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Apr 10, 2026.

  • Policies Comply with Rules

    “The operation still did not have operational policies available for viewing.”

    Rule 747.207(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Apr 10, 2026.

  • Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures

    “The operation still did not have an emergency preparedness plan available to review during the inspection time.”

    Rule 747.5003(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Apr 10, 2026.

  • Children’s Records - Health Statement

    “Two children who been in care since they were infants still did not have a health statement on file.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Apr 10, 2026.

Jan 22, 2026: inspection7 deficiencies
  • Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers

    “The primary caregiver did not have first aid available.”

    Rule 747.1313(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Pediatric First-Aid and Pediatric CPR Training -skill based and hands on

    “The primary caregiver did not have CPR training available.”

    Rule 747.1313(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Policies Comply with Rules

    “The operation did not have operational policies available for viewing.”

    Rule 747.207(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures

    “The operation did not have an emergency preparedness plan available to review during the inspection time.”

    Rule 747.5003(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Primary Caregiver Annual Training -30 Hours Required

    “The primary caregiver did not have 30 hours of annual training.”

    Rule 747.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Children’s Records - Health Statement

    “Two children who been in care since they were infants did not have a health statement on file.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Feb 23, 2026.

  • Children’s Records - Immunizations

    “Two children in care not attending school did not have immunizations records.”

    Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 6, 2026. Correction verified: Jan 29, 2026.

Jan 27, 2024: inspection6 deficiencies
  • Written Operational Policies - Emergency Preparedness Plan

    “The emergency preparedness plan was not availbale to review.”

    Rule 747.501(12). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

  • Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility

    “The home does not have a carbon monoxide system.”

    Rule 747.5331. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

  • Fire Drill Monthly - Exit in 3 Minutes

    “There was not emergency practices information available during the inspection time.”

    Rule 747.5005(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

  • Planned Activities - Designed to meet individual needs and developmental levels of children in the group

    “There no activity plan designed for children in the home.”

    Rule 747.2101. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

  • First Aid Kit - Complete Kit

    “The first-aid kit missed the following supplies: (1)A guide to first aid and emergency care; (2)Adhesive tape; (3)Antiseptic solutions or wipes; (4)Scissors ; (5)Thermometer, preferably non-glass; and (6) Waterproof, disposable gloves.”

    Rule 747.3803(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

  • Records Maintained and Made Available - Children’s Product Certification

    “The children’s products certification form was not available.”

    Rule 747.801(12). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 20, 2024. Correction verified: Feb 21, 2024.

3 deficiencies older than three years
Jan 31, 2022: inspection3 deficiencies
  • Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress

    “9 month old infant was found laying in a bed covered in a blanket. The infant was awake at this time. There were also many other blankets and pillows all around the bed. Note: Infant was removed immediately.”

    Rule 747.2309(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 31, 2022. Correction verified: Feb 23, 2022.

  • Written Activity Plan - Develop and Follow

    “Current activity plan has two separate times scheduled for TV time and does not have any outdoor time scheduled.”

    Rule 747.2102(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 21, 2022. Correction verified: Apr 15, 2022.

  • Children’s Records - Admission Information

    “4 childrens records are missing the following items: The emergency contact’s address Health statement is out of date School’s name and phone number not updated since enrollment”

    Rule 747.603(a)(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 21, 2022. Correction verified: Apr 15, 2022.

All 8 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Apr 23, 2026InspectionNo violation found
Apr 10, 2026Assessment5 deficiencies cited
Feb 23, 2026Inspection5 deficiencies cited
Jan 22, 2026Inspection7 deficiencies cited
Feb 21, 2024InspectionNo violation found
Jan 27, 2024Inspection6 deficiencies cited
Feb 23, 2022InspectionNo violation found
Jan 31, 2022Inspection3 deficiencies cited

Is it licensed?

  • Registered Child-Care Home, permit issued Mar 6, 2013.
  • Its permit has conditions.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 477 child care providers in Fort Bend County, the middle value for deficiencies cited in the last three years was 4; this one had 23.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 477 in Fort Bend County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Abc Academy4
Kim Loan Nguyen This child care provider23
Rainbow Learning Center3
Fellowship Christian Academy1
The Progressive Daycare15
Priya Johns0
Ready Steady Go Academy28
Kids R Kids #2521
Thu Nguyen14
First Foundation Childcare - Preschool14
Lakeview Elementary School10
Cai Xia Kuang4

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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