Primrose School at the Galleria
A licensed child care center in Houston, Texas 77056
5015 Westheimer St Ste A423, Houston, Texas 77056. (713) 559-8668.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 3 deficiencies cited in the last three years Middle in Harris County: 4
- 1 rated High by Texas, its most serious level (needs attention)
- 10 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
10 inspections on record. The latest, on Jul 16, 2026: no violation found.
Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Feb 10, 2026
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Feb 10, 2026: inspection3 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection”
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CPR Training and Recertification Adhere to Guidelines-skill based
“Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,”
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Required Personnel Records - Required Affidavit (Form 2912)
“Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.”
13 deficiencies older than three years
Mar 22, 2023: report to the state1 deficiency
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Incident/Illness Report Form Signed
“Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.”
Feb 14, 2023: inspection1 deficiency
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Written Feeding Instructions - Review and Update Every 30 Days
“2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22”
Oct 4, 2022: inspection1 deficiency
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Report Outbreak of Communicable Illness
“During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.”
Sep 22, 2022: report to the state1 deficiency
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.”
Feb 16, 2022: assessment1 deficiency
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Safety - Areas Free From Hazards
“During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.”
Feb 15, 2022: inspection7 deficiencies
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Responsibilities of Caregivers - Know Group Responsible For
“The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.”
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Policies Comply with Rules
The inspectors’ words, 177 words
“The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect”
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Required Immunizations
“Three of ten children’s records reviewed needed updated immunization records.”
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CPR Training and Recertification Adhere to Guidelines-skill based
“Three of ten personnel files reviewed needed skills based pediatric CPR training.”
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Administering Medication - Original Container with Child’s Name, Date
“Medication stored for one child was not in its original container.”
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Required Admission Information - Emergency Contact
“Four of ten children’s records reviewed needed emergency contact information.”
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Required Personnel Records- Meets Requirements
“Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.”
Dec 3, 2021: report to the state1 deficiency
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Responsibilities of Caregivers- Supervision of Children
“During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 16, 2026 | Inspection | No violation found |
| Jul 14, 2026 | Report to the state | No violation found |
| Feb 10, 2026 | Inspection | 3 deficiencies cited |
| Feb 13, 2025 | Inspection | No violation found |
| Oct 22, 2024 | Inspection | No violation found |
| Oct 15, 2024 | Report to the state | No violation found |
| Feb 13, 2024 | Inspection | No violation found |
| Mar 28, 2023 | Inspection | No violation found |
| Mar 22, 2023 | Report to the state | 1 deficiency cited |
| Feb 14, 2023 | Inspection | 1 deficiency cited |
| Oct 4, 2022 | Inspection | 1 deficiency cited |
| Sep 22, 2022 | Report to the state | 1 deficiency cited |
| Mar 2, 2022 | Inspection | No violation found |
| Feb 16, 2022 | Assessment | 1 deficiency cited |
| Feb 15, 2022 | Inspection | 7 deficiencies cited |
| Dec 3, 2021 | Report to the state | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Jul 11, 2013.
- Its permit has conditions.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 204 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 3.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| St. Martin’s Preschool | 1 |
| Primrose School at the Galleria This child care provider | 3 |
| Kidventure After School @ St. Michael | 0 |
| St Philip Day School | 0 |
| Twinkle Wonders School of Learning LLC | 0 |
| Alianza Preschool (Pca 5 LLC) | 0 |
| Yorkshire Academy | 4 |
| Immanuel Lutheran Church and School | 12 |
| Brooke’s Learning Corner | 4 |
| School in the Pines | 2 |
| Gloria Dei Early Childhood Program | 7 |
| Childrens Cottage Infant Center | 11 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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