Pinnacle Kids Academy
A licensed child care center in San Antonio, Texas 78247
15706 Classen Rd, San Antonio, Texas 78247. (210) 248-9725.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 11 deficiencies cited in the last three years Middle in Bexar County: 5
- 0 rated High by Texas, its most serious level
- 16 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
16 inspections on record. The latest, on Jun 16, 2026: 2 deficiencies cited.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
11 deficiencies in 6 months of the last 36. Last cited Jun 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jun 16, 2026: inspection2 deficiencies
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Employee Handwashing After Diapering a Child
“A caregiver did not wash their hands after changing the diaper/pull up of two children. Note: This was corrected at inspection when the caregiver washed her hands.”
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Children Handwashing After Toileting or Diapering
“A caregiver did not wash two children’s hands after changing their diaper/pull up. Note: This was corrected at inspection when both children’s hands were washed.”
Jul 16, 2025: inspection1 deficiency
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Immunization Records, Exceptions, and Exemptions Current
“Four of ten children’s records reviewed did not have updated immunizations records on file.”
Jan 14, 2025: inspection2 deficiencies
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Annual Sanitation Inspection
“The operation did not have a current sanitation inspection.”
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Sheltering Drills for Lock-Down-4 times in a calendar year
“The operation only had three lockdown drills conducted in the past year.”
Jul 16, 2024: inspection2 deficiencies
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Written Feeding Instructions - Review and Update Every 30 Days
“At time of inspection, operation did not have updated monthly feeding sheets for July 2024.”
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Documentation of Drills
“At time of inspection monthly drills did not state the start time of the drills conducted.”
Jul 9, 2024: inspection1 deficiency
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Safety - Electrical Outlets Covered
“At time of inspection a toddler classroom had an electrical outlet without a cover. This was corrected at inspection.”
Jun 11, 2024: report to the state2 deficiencies
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Video evidence obtained during the course of a DFPS investigation showed an infant caregiver looking at content on her cellular phone for several minutes, rather than engaging in active supervision of children in her care. During this period of time a child was injured when they fell while nobody was watching.”
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Activities for Infants - Physical Activity including Supervised Tummy Time and Safe, Clean, Uncluttered Area
“Upon review of video evidence obtained as part of a DFPS investigation, an infant was placed on a boppy pillow for tummy time without direct supervision by a caregiver, placing the child at risk of suffocation.”
Apr 29, 2024: inspection1 deficiency
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Child/ Caregiver Ratio - 13 or More Children
“At time of inspection, an infant class was out of ratio, having five 0-11 months to one caregiver. This was corrected at inspection.”
1 deficiency older than three years
Aug 17, 2023: inspection1 deficiency
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Required Admission Information - Emergency Contact
“1 out of the 10 children’s records evaluated was missing the emergency contact address. NOTE: This was corrected at inspection.”
All 22 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 16, 2026 | Inspection | 2 deficiencies cited |
| Jun 12, 2026 | Report to the state | No violation found |
| Apr 29, 2026 | Inspection | No violation found |
| Sep 29, 2025 | Inspection | No violation found |
| Jul 16, 2025 | Inspection | 1 deficiency cited |
| Jan 14, 2025 | Inspection | 2 deficiencies cited |
| Sep 4, 2024 | Inspection | No violation found |
| Jul 16, 2024 | Inspection | 2 deficiencies cited |
| Jul 9, 2024 | Inspection | 1 deficiency cited |
| Jun 29, 2024 | Report to the state | No violation found |
| Jun 11, 2024 | Report to the state | 2 deficiencies cited |
| May 17, 2024 | Inspection | No violation found |
| Apr 29, 2024 | Inspection | 1 deficiency cited |
| Apr 25, 2024 | Report to the state | No violation found |
| Apr 5, 2024 | Inspection | No violation found |
| Aug 17, 2023 | Inspection | 1 deficiency cited |
| Jul 18, 2023 | Inspection | No violation found |
| Jul 12, 2023 | Report to the state | No violation found |
| Jun 27, 2023 | Inspection | No violation found |
| May 31, 2023 | Inspection | No violation found |
| May 18, 2023 | Report to the state | No violation found |
| Aug 31, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Jul 29, 2013.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 157 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 11.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Judson at Stahl Kindercare | 21 |
| La Petite Academy Judson | 4 |
| Country Home Learning Center #4, Ltd | 4 |
| Holy Trinity Presbyterian Day | 12 |
| Pinnacle Kids Academy This child care provider | 11 |
| Lost Creek Child Development Center | 3 |
| Ct Day School | 0 |
| Little Angels Home Childcare | 7 |
| Gloria De La Torre | Not given |
| San Antonio Country Day Montessori | 12 |
| Monica Mendoza | 4 |
| Kinder Learning Academy | 6 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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