Hearth Record

Primrose of Prestonwood

A licensed child care center in Dallas, Texas 75248

15237 Montfort Rd, Dallas, Texas 75248. (469) 791-9131.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 4 deficiencies in 3 months of the last 36. Last cited May 2025. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

17 inspections on record. The latest, on Apr 23, 2026: no violation found.

Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on May 19, 2025

Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Aug 6, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

4 deficiencies in 3 months of the last 36. Last cited May 2025. Most serious: High. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

May 19, 2025: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “The operation has 2 staff members who are present at the operation without a background check.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 19, 2025. Correction verified: Jun 2, 2025.

Aug 6, 2024: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 6, 2024.

Jul 10, 2024: inspection2 deficiencies
  • Medication No Longer Used

    “Antihistamine’s needed for four children as required for their food allergy plan are not maintained at the operation.”

    Rule 746.3809. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 15, 2024. Correction verified: Jul 15, 2024.

  • Personnel Record Storage - Training Records

    “Previous training years for center personnel are not kept on record at the operation.”

    Rule 746.907(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2024. Correction verified: Aug 6, 2024.

6 deficiencies older than three years
Jul 27, 2023: inspection1 deficiency
  • AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age

    “During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.”

    Rule 746.2415(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 27, 2023. Correction verified: Aug 9, 2023.

Jul 17, 2023: inspection2 deficiencies
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 18, 2023. Correction verified: Jul 27, 2023.

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 18, 2023. Correction verified: Jul 27, 2023.

Jun 16, 2023: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 10, 2023. Correction verified: Jul 17, 2023.

Sep 1, 2022: report to the state1 deficiency
  • Not Under the Influence of Alcohol or Controlled Substance

    “This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.”

    Rule 746.3703(c). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2022. Correction verified: Oct 5, 2022.

Aug 4, 2022: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 4, 2022.

All 22 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Apr 23, 2026InspectionNo violation found
Aug 5, 2025InspectionNo violation found
Jul 28, 2025Report to the stateNo violation found
May 19, 2025Inspection1 deficiency cited
Aug 6, 2024Inspection1 deficiency cited
Jul 10, 2024Inspection2 deficiencies cited
Nov 7, 2023InspectionNo violation found
Oct 24, 2023InspectionNo violation found
Oct 20, 2023Report to the stateNo violation found
Aug 9, 2023InspectionNo violation found
Jul 27, 2023Inspection1 deficiency cited
Jul 17, 2023Inspection2 deficiencies cited
Jun 19, 2023InspectionNo violation found
Jun 16, 2023Report to the state1 deficiency cited
Feb 22, 2023InspectionNo violation found
Feb 21, 2023Report to the stateNo violation found
Oct 5, 2022InspectionNo violation found
Sep 15, 2022InspectionNo violation found
Sep 2, 2022InspectionNo violation found
Sep 1, 2022Report to the state1 deficiency cited
Aug 8, 2022InspectionNo violation found
Aug 4, 2022Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Jan 18, 2013.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 250 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 5 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 4.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Primrose of Prestonwood This child care provider4
Deborah Molina0
Xiong LihuaNot given
Richardson Isd-Prestonwood Elementary0
Spring Creek Private School13
Creation Station2
Spanish Schoolhouse0
Michelle HarrisonNot given
Meadow Oaks Academy18
Spanish Schoolhouse, LLC1
Spring Creek Kindercare14
Saint Christopher Montessori11

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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