Hearth Record

Kindercare #974

A child care center in Norman, Oklahoma 73069

1205 West Boyd St., Norman, Oklahoma 73069. (405) 360-6658.

Oklahoma’s own record, on childcarefind.okdhs.org

Watch and the shortlist are kept with a free account, on every device. Your watch list. Oklahoma’s own record is on childcarefind.okdhs.org.

The short answer

The last 24 months 53 deficiencies in 12 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean6
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
The state’s most serious level
Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

34 monitoring visits on record, the latest on Sep 24, 2026.

53 non-compliances found in the last three years, 16 of them in complaints.

Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

When those deficiencies happened

53 deficiencies in 12 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

53 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

Sep 24, 2026: periodic visit1 deficiency
  • “Child welfare investigative summary dated 6/20/26 was not posted.”

Jun 30, 2026: substantiated complaint1 deficiency
  • Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-287(a). From a complaint.

Apr 10, 2026: substantiated complaint1 deficiency
  • changed promptly when wet or soiled.

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-297(a)(1)(B). From a complaint.

Apr 10, 2026: complaint investigation1 deficiency
  • per to Oklahoma Administrative Code (OAC) 340 Appendix KK – Diaper Changing Procedures. The procedures are posted, per OAC 340:110-3-281.1(h), and documentation is maintained, per OAC 340:110-3-281.4(b).

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-297(a)(2)(B). From a complaint.

Apr 24, 2025: complaint visit1 deficiency
  • “No qualifying director currently employed as of 4/10/25.”

Apr 23, 2025: substantiated complaint5 deficiencies
  • known minor injuries;

    “Reporting - Injuries.”

    Rule 340:110-3-280(d)(3)(C). From a complaint.

  • Infant and 1-year-old daily record. Daily records for 1-year-olds and younger are available in the child’s classroom and include prompt documentation of eating, diapering, and sleeping activities.

    “Records - Child.”

    Rule 340:110-3-281.4(b)(2). From a complaint.

  • Director. The program employs an individual who meets these position specific requirements.

    “Personnel - Director.”

    Rule 340:110-3-284.1(b). From a complaint.

  • Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.

    “Ratios - Not being met.”

    Rule 340:110-3-286(a). From a complaint.

  • Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

    “Supervision - Not being maintained.”

    Rule 340:110-3-287(a). From a complaint.

Mar 17, 2025: periodic visit9 deficiencies
  • “1 trike has a broken seat; 1 plastic trike has quarter-sized hole in handle bar; 1 yellow scooter has missing platform.”

  • “Fire extinguishers expired 2/28/25 and have not been retagged.”

  • “Impact material under large outdoor play structure slide is about 1 inch depth.”

  • “Lesson plans for this week were not posted in school age, 4 year old and older, and both 2 year old and older classrooms.”

  • “One teacher employed longer than 12 months has an expired PDL certificate as of February.”

  • “Paper towels were not available in school age classroom”

  • “Poster/tape glue and crayon marks on walls and shelving in 5 classrooms; sinks in school age classroom had built-up soap residue inside bowl, balancing beam in toddler room had dirty residue, chairs in toddler room had white residue.”

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

Mar 6, 2025: follow Up visit1 deficiency
  • “One teacher employed longer than 90 days obtained unapproved Pediatric CPR/FA.”

Feb 20, 2025: complaint visit4 deficiencies
  • “Exit route between 2’s classrooms leading to the egress door was blocked by a large mobile shelf.”

  • “One teacher employed longer than 90 days obtained unapproved Pediatric CPR/FA.”

  • “One teacher has an expired PDL certificate as of 8/9/24; another teacher has an expired PDL certificate as of 7/9/24 (documented on 7/24/24, 11/8/24, & 1/23/25 - Repeated).”

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

Jan 23, 2025: follow Up visit7 deficiencies
  • “Director does not have a director’s credential.”

  • “Eight staff members have expired CPR/FA certification.”

  • “Exit route between the 2’s classrooms leading to the egress door was blocked by a large mobile shelf; exit route in 3’s classroom to egress door was blocked by large red bulletin board paper roll; windows in classroom do not open.”

  • “One staff member present today has incomplete/closed background results.”

  • “One teacher has an expired PDL certificate; Another teacher has an expired PDL certificate that is a repeated non-compliance (documented on 7/24/24, 11/8/24, and today).”

  • “Three staff members employed longer than 90 days do not have evidence of having obtained ELCCT.”

  • “Toddler teacher was observed stating, “I told you to lay down on your cot! I’m tired of dealing with you!” when Licensing entered the classroom.”

Dec 17, 2024: substantiated complaint2 deficiencies
  • yelling at a child out of anger or using harsh or profane language;

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-288(c)(2)(C). From a complaint.

  • Clothing. Both wet and soiled clothing is changed promptly while providing sanitation practices and privacy.

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-297(c)(2). From a complaint.

Dec 17, 2024: complaint investigation4 deficiencies
  • personnel applicants, prior to hire. However, the program may hire individuals, when:

    “SERIOUS -Background Investigations - One teacher present in the Infant A classroom on 1/22/25 did not have complete criminal history results on file.”

    Rule 340:110-3-282(a)(1)(C). From a complaint.

  • Safe sleep. Prior to caring for infants, personnel obtain formal professional development in safe sleep practices.

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-284(d)(4). From a complaint.

  • Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.

    “SERIOUS - Staff/child Ratios and ages and number of children - Multiple classrooms were out of staff/child ratio during the early morning hours on 1/21/25, 1/22/25, and 1/23/25.”

    Rule 340:110-3-286(a). From a complaint.

  • Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

    “Supervision - Children are not being properly supervised while toileting.”

    Rule 340:110-3-287(a). From a complaint.

Nov 8, 2024: periodic visit5 deficiencies
  • “Five staff do not have ELCCT.”

  • “Three persons have expired PDL certificates.”

  • “Three persons present today have closed background results.”

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

Jul 24, 2024: periodic visit5 deficiencies
  • “An adequate amount of play equipment for all interest areas was not available in old school age classroom today.”

  • “No person has CPST since 4/1/24 when the person who had it for the program was terminated.”

  • “One teacher has an expired PDL certificate.”

  • “Posted lesson plans reflected last week’s date (week 2 of July) in all classrooms except infants.”

  • The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

Jun 24, 2024: complaint investigation1 deficiency
  • education, such as writing repetitive sentences and homework; and

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-288(c)(2)(D)(i). From a complaint.

Jun 11, 2024: complaint visit1 deficiency
  • “4 year old classroom (D room) has pungent chemical odor.”

Jun 7, 2024: substantiated complaint1 deficiency
  • Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

    The inspectors’ words aren’t shown here yet: this record is being refreshed. The official record has them.

    Rule 340:110-3-287(a). From a complaint.

Dec 6, 2023: periodic visit3 deficiencies
  • “Lesson plans were not posted in the 2’s classroom that had one toddler present.”

  • “No toilet paper in the 3’s classroom dispenser between 2 toilets.”

  • “Paper towels and soap not available in the 3’s classroom at the hand washing sink.”

All 34 visits on record
Visits on record
DateVisitWhat the record says
Sep 24, 2026Periodic visit (Full)38 of 39 areas in compliance
Jun 30, 2026Complaint visit (Partial)4 of 4 areas in compliance
May 29, 2026Periodic visit (Full)39 of 39 areas in compliance
May 6, 2026Follow Up visit (Partial)4 of 4 areas in compliance
Apr 13, 2026Complaint visit (Partial)4 of 4 areas in compliance
Mar 18, 2026Periodic visit (Full)39 of 39 areas in compliance
Jan 13, 2026Periodic visit (Full)39 of 39 areas in compliance
Nov 20, 2025Follow Up visit (Partial)4 of 4 areas in compliance
Oct 15, 2025Complaint visit (Partial)4 of 4 areas in compliance
Oct 2, 2025Periodic visit (Full)39 of 39 areas in compliance
Sep 10, 2025Complaint visit (Partial)4 of 4 areas in compliance
Sep 2, 2025Complaint visit (Partial)4 of 4 areas in compliance
Jul 15, 2025Periodic visit (Full)39 of 39 areas in compliance
May 21, 2025Follow Up visit (Partial)4 of 4 areas in compliance
May 13, 2025Periodic visit (Full)39 of 39 areas in compliance
May 7, 2025Follow Up visit (Partial)4 of 4 areas in compliance
Apr 24, 2025Complaint visit (Partial)5 of 6 areas in compliance
Mar 17, 2025Periodic visit (Full)30 of 39 areas in compliance
Mar 6, 2025Follow Up visit (Partial)4 of 5 areas in compliance
Feb 20, 2025Complaint visit (Partial)5 of 9 areas in compliance
Jan 23, 2025Follow Up visit (Full)16 of 23 areas in compliance
Dec 18, 2024Complaint visit (Partial)4 of 4 areas in compliance
Dec 6, 2024Complaint visit (Partial)4 of 4 areas in compliance
Nov 8, 2024Periodic visit (Full)36 of 41 areas in compliance
Aug 20, 2024Periodic visit (Partial)4 of 4 areas in compliance
Jul 24, 2024Periodic visit (Full)34 of 39 areas in compliance
Jun 28, 2024Complaint visit (Partial)4 of 4 areas in compliance
Jun 11, 2024Complaint visit (Partial)4 of 5 areas in compliance
Jun 7, 2024Other visit (Partial)4 of 4 areas in compliance
Mar 28, 2024Periodic visit (Full)39 of 39 areas in compliance
Mar 8, 2024Complaint visit (Partial)4 of 4 areas in compliance
Dec 18, 2023Follow Up visit (Partial)4 of 4 areas in compliance
Dec 12, 2023Complaint visit (Partial)4 of 4 areas in compliance
Dec 6, 2023Periodic visit (Full)37 of 40 areas in compliance

Is it licensed?

  • Child Care Center.
  • Accepts child care subsidy.
  • Ages accepted: Infants (0-11 months), Toddlers (12-23 months; 1yr.), Preschool (24-48 months; 2-4 yrs.), School-age (5 years-older).
  • Capacity: 120 children.
Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

Has Oklahoma acted against it?

  • Oklahoma’s page shows no revocation notice, denial notice or emergency order.
  • 6 complaints on Oklahoma’s page, the first received on Jun 7, 2024. Oklahoma shows only substantiated complaints online.
Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

Who does the caring?

  • Oklahoma’s locator doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Oklahoma’s locator doesn’t list owners.

How is it rated?

  • Stars, Oklahoma’s quality rating: 5 Star Level Program.
Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 79 child care providers in Norman, the middle value for non-compliances cited in the last three years was 2; this one had 53.
Source:

Oklahoma Human Services, Oklahoma Child Care Locator. Checked Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Oklahoma’s statements of what a monitoring visit found don’t cite the rule that wasn’t met.
  • Oklahoma shows monitoring visits from the past three years only.
  • Oklahoma shows only substantiated complaints online. Its page also shows the plan to correct each one, which isn’t repeated here.
  • Oklahoma’s locator doesn’t say whether a provider holds a licence or a permit, or since when.
  • Oklahoma’s locator doesn’t name the county a provider is in.
  • Oklahoma’s locator doesn’t publish staffing levels or owners for individual providers.

Sources

  • Oklahoma Human Services, Oklahoma Child Care Locator.

    Checked Nov 5, 2026. Updated daily. Public domain, by OKDHS’s Copyright and Ownership statement (oklahoma.gov/okdhs/notices/copyright.html): “all information on the Oklahoma Department of Human Services (OKDHS) Web site is in the public domain, and may be reproduced, published or otherwise used without the permission of OKDHS”.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Oklahoma Human Services. Oklahoma’s own record is on childcarefind.okdhs.org. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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