Hearth Record

BestSelf Behavioral Health, Inc.

A school age child care in Buffalo, New York 14214

325 Manhattan Avenue, Buffalo, New York 14214. (716) 835-9862.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 5, 2026.

The last 24 months 16 violations in 6 months of the last 36. Last cited Feb 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections in the last three years, the latest on Sep 17, 2026.

16 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

When those violations happened

16 violations in 6 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 5, 2026.

16 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Feb 4, 2026: annual Unannounced1 violation
  • All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

    Rule 414.4(e).

Sep 24, 2025: monitoring2 violations
  • Evacuation drills must be conducted at least monthly during various hours of operation of the school age child care program.

    Rule 414.4(b)(1).

  • The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire and safety hazards. Any such hazard must be corrected immediately.

    Rule 414.4(h).

May 15, 2025: monitoring - Enforcement1 violation
  • The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire and safety hazards. Any such hazard must be corrected immediately.

    Rule 414.4(h).

Apr 22, 2025: monitoring - Enforcement2 violations
  • Each school age child care program that has been issued a registration by the Office must openly display such registration, along with any restrictions, limitations and waivers to the registration, in the program for which it was issued.

    Rule 414.15(a)(2). Corrected during the inspection.

  • Play equipment must be installed and used in accordance with the manufacturer’s specifications and instructions, be in good repair, and be placed in a safe location.

    Rule 414.5(n)(2).

Feb 7, 2025: complaint investigation2 violations
  • In accordance with the provisions of sections 413 and 415 of the Social Services Law, school-age child care program staff must immediately report any suspected incidents of child abuse or maltreatment concerning a child receiving child care to the Statewide Central Register of Child Abuse and Maltreatment or cause such a report to be made when such staff have reasonable cause to suspect that a child coming before them in their capacity as school-age child care program workers is an abused or maltreated child. This must be done in the following manner:

    Rule 414.10(c). From a complaint.

  • In school-age child care programs with a registered capacity of 45 or more children enrolled, the administrative/fiscal management functions and program supervision functions may not be performed by a group teacher or an assistant teacher.

    Rule 414.13(f). From a complaint. Corrected during the inspection.

Feb 6, 2025: self Reported Serious Incident5 violations
  • The program must immediately call 911 for children who require emergency medical care and also must: in the event of an accident or illness requiring immediate health care, secure such care and notify the parent; and

    Rule 414.11(h)(1)(iii).

  • The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious injury,

    Rule 414.15(b)(14)(iii).

  • The program must take suitable precautions to prevent the following: serious injury of a child while in care at the program or being transported by the program;

    Rule 414.5(a)(1)(i).

  • Staff and volunteers must take suitable precautions to prevent children from receiving burns caused by contact with hot liquids.

    Rule 414.5(y).

  • Children cannot be left without competent direct supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.

    Rule 414.8(a).

Dec 9, 2024: monitoring3 violations
  • Pending notification of completion of all required background check components in subdivision (a) of this section, a prospective director, employee or volunteer must always be supervised by an individual who received a qualifying result on the background checks described in paragraph (a) of this section within the past five years. A provisional director, employee or volunteer shall not have unsupervised contact with children in care.

    Rule 413.4(d)(6). Corrected during the inspection.

  • Each school age child care program that has been issued a registration by the Office must openly display such registration, along with any restrictions, limitations and waivers to the registration, in the program for which it was issued.

    Rule 414.15(a)(2). Corrected during the inspection.

  • The director or a designated qualified staff member must conduct monthly inspections of the premises to observe possible fire and safety hazards. Any such hazard must be corrected immediately.

    Rule 414.4(h).

All 13 visits on record
Visits on record
DateVisitWhat the record says
Sep 17, 2026MonitoringNo violations found
May 28, 2026MonitoringNo violations found
Feb 4, 2026Annual Unannounced1 violation cited
Dec 9, 2025MonitoringNo violations found
Sep 24, 2025Monitoring2 violations cited
Jun 2, 2025Monitoring - EnforcementNo violations found
May 15, 2025Monitoring - Enforcement1 violation cited
Apr 24, 2025Serious InjuryNo violations found
Apr 22, 2025Monitoring - Enforcement2 violations cited
Feb 7, 2025ComplaintComplaint (Substantiated); 2 violations cited
Feb 6, 2025Self Reported Serious Incident5 violations cited
Jan 14, 2025Annual UnannouncedNo violations found
Dec 9, 2024Monitoring3 violations cited

Is it licensed?

  • School Age Child Care, open since Oct 29, 2024.
  • School district: Buffalo.
  • Capacity, in New York’s words: 120 School-Aged Children.
  • Registration 922843, issued Oct 29, 2024, expires Oct 28, 2028.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Has New York acted against it?

  • 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

On record, newest first
DateWhatDetail
Feb 7, 2025Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

How does it compare nearby?

  • Among 467 child care providers in Erie County, the middle value for violations cited in the last three years was 3; this one had 16.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

11 of the 467 in Erie County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Kidz Zone Childcare Center, Inc.0
Davis, Beverly0
Washington, Doris0
University at Buffalo Child Care Center, Inc.0
Wright, Verdell0
My Baby’s Day Care Inc.1
Oaks, Whitney1
Time Well Spent Day Care12
University District Community Development Association, Inc.29
BestSelf Behavioral Health, Inc. This child care provider16
Martin, Michelle0
Calhoun, IndiaNot given

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.