Hearth Record

Crossroads Center for Children

A day care center in Schenectady, New York 12306

395 Becker Drive, Schenectady, New York 12306. (518) 280-0083.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 5, 2026.

The last 24 months 15 violations in 3 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 inspections in the last three years, the latest on Sep 29, 2026.

15 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

When those violations happened

15 violations in 3 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

15 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

Sep 18, 2026: fire Safety - Alternate Year9 violations
  • The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: documentation from service personnel qualified to perform fire suppression systems maintenance, repair and testing showing that fire suppression equipment and systems have been tested and maintained during the current license period in accordance with the applicable requirements of the Fire and Building Code of New York State;

    Rule 418-1.15(c)(32).

  • Buildings, systems and equipment must be kept in good repair and operate as designed.

    Rule 418-1.3(o)(2).

  • Suitable precautions must be taken to eliminate all conditions which may contribute to or create a fire hazard.

    Rule 418-1.4(a).

  • When conducting evacuation drills the exit route must be varied to ensure that all approved means of egress are practiced.

    Rule 418-1.4(b)(2).

  • All fire suppression equipment and systems must be tested and maintained in accordance with the applicable requirements of the Fire Code and Building Code of New York State or other applicable fire and building codes when the Fire Code and Building Code of New York State is not applicable.

    Rule 418-1.4(e).

  • All corridors, aisles, and approaches to exits must be kept unobstructed at all times.

    Rule 418-1.4(f)(2).

  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 418-1.5(a).

  • Materials and play equipment used by the children must be sturdy and free from rough edges and sharp corners.

    Rule 418-1.5(n)(1).

  • Play equipment must be installed and used in accordance with the manufacturer’s specifications and instructions, be in good repair, and be placed in a safe location.

    Rule 418-1.5(n)(2).

Mar 12, 2026: complaint investigation5 violations
  • Child care center staff must personally make, or cause to be made, an immediate report to the Statewide Central Register of Child Abuse and Maltreatment by telephone, followed by a written report within 48 hours, in the form and manner prescribed by the Office, to the child protective service of the social services district in the county in which the child resides.

    Rule 418-1.10(c)(1). From a complaint.

  • Staff and volunteers must be mature, of good character and possess suitable personal qualifications.

    Rule 418-1.13(a)(1). From a complaint.

  • The program must immediately notify the parent and Office upon learning of the following events involving a child which occurred while the child was in care at the program or was being transported by the program: serious incident,

    Rule 418-1.15(b)(14)(ii). From a complaint.

  • Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher’s range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child’s age emotional, physical, and cognitive development.

    Rule 418-1.8(a). From a complaint.

  • The staff must use acceptable techniques and approaches to help children solve problems.

    Rule 418-1.9(b). From a complaint.

Jan 15, 2025: annual Unannounced1 violation
  • The licensee must prepare a health care plan on forms furnished by the Office. Such plan must protect and promote the health of children. The health care plan must be on site, followed by all staff and available upon demand by a parent or the Office. In those instances in which the program will administer medications, the health care plan must also be approved by the program’s health care consultant unless the only medications to be administered are:

    Rule 418-1.11(c)(1).

All 12 visits on record
Visits on record
DateVisitWhat the record says
Sep 29, 2026MonitoringNo violations found
Sep 18, 2026Fire Safety - Alternate Year9 violations cited
May 14, 2026Self-ReportNo violations found
Mar 12, 2026ComplaintComplaint (Substantiated); 5 violations cited
Mar 11, 2026Annual UnannouncedNo violations found
Dec 17, 2025MonitoringNo violations found
Jul 30, 2025MonitoringNo violations found
May 8, 2025MonitoringNo violations found
Jan 15, 2025Annual Unannounced1 violation cited
Nov 4, 2024Fire Safety - OtherNo violations found
Oct 30, 2024ExpansionNo violations found
Oct 2, 2024Annual UnannouncedNo violations found

Is it licensed?

  • Day Care Center, open since Sep 4, 2024.
  • School district: Schalmont.
  • Capacity, in New York’s words: 24 Toddlers, 96 Preschoolers.
  • Approved by New York to give medication.
  • Keeps epinephrine auto-injectors for emergencies.
  • Licence 921014, issued Sep 4, 2024, expires Sep 3, 2028.
  • Capacity: 120 children.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

Has New York acted against it?

  • 1 complaint in the last three years. New York’s status for each: Complaint (Substantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 5, 2026. Updated daily.

On record, newest first
DateWhatDetail
Mar 12, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Doesn’t take part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

How does it compare nearby?

  • Among 154 child care providers in Schenectady County, the middle value for violations cited in the last three years was 3; this one had 15.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 20, 2026. Updated daily.

12 of the 154 in Schenectady County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Crossroads Center for Children This child care provider15
Amorosi, Joyce0
Valentine, Jacqueline0
Next Best Thing6
SCHENECTADY COMMUNITY ACTION PROGRAM, INC.7
Mama Deb’s Daycare6
Learningland Family Daycare0
Early Childhood Education Center3
Sunny Days Child Care, LLC.1
Gina’s Daycare4
Kira’s Kids Corner19
Little Scholars Viaport Inc.5
Cooper-Rapp, Dawn1

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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