Hearth Record

Santo, Mariella

A group family day care in Syracuse, New York 13203

1365 Oak Street, Syracuse, New York 13203. (315) 383-7016.

What New York’s list coversOutside New York City

Programs New York State’s Office of Children and Family Services licenses or registers outside New York City, each county added once it is read in full. Programs in the city’s five boroughs, including the day care centers its Health Department regulates, aren’t here yet.

New York’s own record, on hs.ocfs.ny.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. New York’s own record is on hs.ocfs.ny.gov.

The short answer

Record last released by New York State Office of Children and Family Services on Nov 2, 2026.

The last 24 months 38 violations in 9 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 inspections in the last three years, the latest on Sep 17, 2026.

38 violations cited in the last three years.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

When those violations happened

38 violations in 9 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

38 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Sep 17, 2026: monitoring1 violation
  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j). Corrected during the inspection.

Jul 14, 2026: complaint investigation3 violations
  • Individual drinking cups or disposable cups must be provided daily. Once a drinking cup or eating utensils have been used by a child they may not be used by another child unless they are washed first.

    Rule 416.11(i)(29). From a complaint.

  • The program must maintain on file at the group family day care home, available for inspection children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 416.15(c)(6). From a complaint.

  • Except while sleeping, awaking or going to sleep, an infant must not be left in a crib, playpen or other confined space for more than 30 minutes at any one time. Other than at meals or snack time, a child must not be left in a high chair for longer than 15 minutes.

    Rule 416.7(i). From a complaint.

May 26, 2026: monitoring2 violations
  • Each employee and volunteer must complete a minimum of thirty (30) hours of training every two years. The required 30 hours of training every two years is subject to the following conditions:

    Rule 416.14(c).

  • Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

    Rule 416.4(b)(1).

Mar 2, 2026: annual Unannounced3 violations
  • The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

    Rule 416.15(c)(13). Corrected during the inspection.

  • The program must maintain on file at the group family day care home, available for inspection children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 416.15(c)(6). Corrected during the inspection.

  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j).

Oct 27, 2025: monitoring7 violations
  • The provider, assistant(s), and substitute(s), must each submit a medical statement on forms furnished by the Office or an approved equivalent from a health care provider: before such person has any involvement in child care work.

    Rule 416.11(b)(1)(ii).

  • fingerprint images necessary for the Office to conduct a criminal history review,

    Rule 416.15(b)(11)(ii)(c).

  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 416.5(a).

  • Television and other electronic visual media must be turned off while children are sleeping, and during established nap times. This is not to prohibit a program from using electronic visual media for business purposes during sleep or nap time if its use does not interfere with the supervision of children.

    Rule 416.7(x). Corrected during the inspection.

  • When care is provided for children under the age of two years, there must be at least one caregiver present for every two children under the age of two years in attendance.

    Rule 416.8(j)(3). Corrected during the inspection.

  • A provider must be approved by the Office or its representatives prior to assuming the role in any group family day care program.

    Rule 416.8(k).

  • Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

    Rule 416.8(p)(1)(i). Corrected during the inspection.

Mar 31, 2025: annual Unannounced6 violations
  • If more than one child in the program is receiving breast milk, infant formula or other individualized food items, all containers or bottles must be clearly marked with the child’s first and last name.

    Rule 416.12(q).

  • The program must maintain on file at the group family day care home, available for inspection the name, address, gender, and date of birth of each child and each child’s parents names, addresses, telephone numbers and place(s) at which parents or other persons responsible for the child can be reached in case of an emergency;

    Rule 416.15(c)(3).

  • Suitable precautions must be taken to eliminate all conditions in areas accessible to children which pose a safety or health hazard.

    Rule 416.5(a).

  • Except while sleeping, awaking or going to sleep, an infant must not be left in a crib, playpen or other confined space for more than 30 minutes at any one time. Other than at meals or snack time, a child must not be left in a high chair for longer than 15 minutes.

    Rule 416.7(i).

  • No crib, cot, bed or mat may be occupied by more than one child, nor by a child and any adult.

    Rule 416.7(s). Corrected during the inspection.

  • If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.

    Rule 416.7(u).

Aug 14, 2024: complaint investigation5 violations
  • No child may be accepted for care in a child care program unless the program has been furnished with a written statement signed by a health care provider verifying that the child is able to participate in child care and currently appears to be free from contagious or communicable diseases. A child’s medical statement must have been completed within the 12 months preceding the date of enrollment.

    Rule 416.11(a)(1). From a complaint.

  • The program must maintain on file at the group family day care home, available for inspection: a daily schedule documenting the arrival and departure times of each caregiver, employees and volunteers;

    Rule 416.15(c)(13). From a complaint.

  • If television or other electronic visual media is used, it must be part of a planned developmentally appropriate program with an educational, social, physical or other learning objective that includes identified goals and objectives. Television and other electronic visual media must not be used solely to occupy time.

    Rule 416.7(u). From a complaint. Corrected during the inspection.

  • Two caregivers must be present when more than six children, none of whom are school age, are in care.

    Rule 416.8(j)(2). From a complaint.

  • Each group family day care home shall require visitors to the home to: sign in upon entry to the premises;

    Rule 416.8(p)(1)(i). From a complaint. Corrected during the inspection.

Jun 12, 2024: monitoring6 violations
  • When a caregiver has not been authorized to administer medications in a day care setting in accordance with the requirements of subdivision (f) of this section, such caregiver may administer emergency care through the use of patient-specific epinephrine devices, antihistamine, when prescribed in combination with the epinephrine device, asthma inhalers and asthma nebulizers when necessary to prevent anaphylaxis or breathing difficulty for an individual child, but only when the parent and the child’s health care provider have indicated such treatment is appropriate. In addition:

    Rule 416.11(h)(5).

  • Garbage receptacles must be covered, and cleaned as needed after emptying.

    Rule 416.11(i)(27).

  • Evacuation drills must be conducted at least monthly during the hours of operation of the group family day care home.

    Rule 416.4(b)(1).

  • Protective caps, covers or permanently installed obstructive devices must be used on all electrical outlets that are accessible to children.

    Rule 416.5(i). Corrected during the inspection.

  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j).

  • Children may not sleep or nap in car seats, baby swings, strollers, infant seats or bouncy seats. Should a child fall asleep in one of these devices, he or she must be moved to a crib/cot or other approved sleeping surface.

    Rule 416.7(j). Corrected during the inspection.

Mar 7, 2024: annual Unannounced5 violations
  • Prescription and over-the-counter medications must be kept in their original bottles or containers.

    Rule 416.11(f)(15).

  • When a caregiver has not been authorized to administer medications in a day care setting in accordance with the requirements of subdivision (f) of this section, such caregiver may administer emergency care through the use of patient-specific epinephrine devices, antihistamine, when prescribed in combination with the epinephrine device, asthma inhalers and asthma nebulizers when necessary to prevent anaphylaxis or breathing difficulty for an individual child, but only when the parent and the child’s health care provider have indicated such treatment is appropriate. In addition:

    Rule 416.11(h)(5).

  • The program must maintain on file at the group family day care home, available for inspection daily attendance records that are filled out at the time a child arrives and departs, and must include arrival and departure times;

    Rule 416.15(c)(5). Corrected during the inspection.

  • The program must maintain on file at the group family day care home, available for inspection children’s individual health care plans; parental consents for emergency medical treatment; child’s medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by caregivers; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;

    Rule 416.15(c)(6). Corrected during the inspection.

  • All matches, lighters, medicines, drugs, detergents, aerosol cans and other poisonous or toxic materials must be stored in their original containers, and must be used in such a way that they will not contaminate play surfaces, food or food preparation areas, or constitute a hazard to children. Such materials must be kept in a place inaccessible to children.

    Rule 416.5(j). Corrected during the inspection.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Sep 17, 2026Monitoring1 violation cited
Jul 14, 2026ComplaintComplaint (Substantiated); 3 violations cited
May 26, 2026Monitoring2 violations cited
Mar 2, 2026Annual Unannounced3 violations cited
Oct 27, 2025Monitoring7 violations cited
Mar 31, 2025Annual Unannounced6 violations cited
Aug 14, 2024ComplaintComplaint (Unsubstantiated); 5 violations cited
Jun 12, 2024Monitoring6 violations cited
Mar 7, 2024Annual Unannounced5 violations cited

Is it licensed?

  • Group Family Day Care, open since Jan 11, 2024.
  • School district: Syracuse.
  • Capacity, in New York’s words: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children.
  • Keeps epinephrine auto-injectors for emergencies.
  • Licence 911796, issued Jan 11, 2024, expires Jan 10, 2028.
  • Capacity: 16 children.
Source:

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

Has New York acted against it?

  • 2 complaints in the last three years. New York’s status for each: Complaint (Substantiated) (1), Complaint (Unsubstantiated) (1).
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

New York State Office of Children and Family Services, Child Care Regulated Programs. Released Nov 2, 2026. Updated daily.

On record, newest first
DateWhatDetail
Jul 14, 2026Complaint (Substantiated)New York’s status for this complaint: Complaint (Substantiated).
Aug 14, 2024Complaint (Unsubstantiated)New York’s status for this complaint: Complaint (Unsubstantiated).

Who does the caring?

  • New York doesn’t publish staffing levels for individual programs.

Who owns it?

  • New York’s open data doesn’t list owners.

How is it rated?

  • Takes part in QUALITYstarsNY, New York’s quality rating program.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

How does it compare nearby?

  • Among 404 child care providers in Onondaga County, the middle value for violations cited in the last three years was 7; this one had 38.
Source:

New York State Office of Children and Family Services, Program pages: inspection and complaint history. Checked Oct 22, 2026. Updated daily.

What the record doesn’t say

  • New York doesn’t grade violations by severity, so read what was cited.
  • New York’s records give the regulation behind each violation, not what the inspector saw.
  • New York’s program pages cover four calendar years; this page shows the last three years.
  • New York doesn’t publish staffing levels or owners for individual programs.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: New York State Office of Children and Family Services. New York’s own record is on hs.ocfs.ny.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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